Over 20 years experience as professional manager. Demonstrated ability to direct
complex projects from concept to fully operational status. Goal-oriented with s trong leadership capabilities? Organized, highly motivated, and detail directed problem solver. Proven ability to work in unison with staff, volunteers, and boa rd of directors RELEVANT EXPERIENCE & ACCOMPLISHMENTS Sep. 2005 - Dec. 2007 Tucson Association of Realtors, Tucson, AZ Served as director for the board of the Tucson Associaiton of Realtors. (Unpaid position). Feb. 2006 - Dec. 2007 Tucson Association of Realtors, Tucson, AZ Served as committee member on the Budget, Operations, and Public Relations commi ttees for the Tucson Association of Realtors. (Unpaid position.) Jan. 2008 - Present Tucson Association of Realtors, Tucson, AZ Served as chairperson of the Multiple Listing Standards committee for the Tucson Association of Realtors. (unpaid position) Youth Opportunity/Pledge A Job July, 2002 to August, 2003, Tucson, AZ Served as Treasurer for the Board of Directors for the Youth Opportunity's partn er organization known as Pledge-A-Job. Revamped and automated the bookkeeping an d record keeping files, closely tracked donations and expenses and provided fina ncial reports to the board and accountants.(unpaid position) Regional and National Program Analyst - Apr. 1996 - Mar. 2001 U.S. Treasury Dept., Internal Revenue Service, San Francisco, CA;Washington, D.C . Served as both Regional and National Office Program Analyst for U. S. Department of Treasury. Specializing in establishing and reviewing Quality Measurement Pro gram for the Collection Division of the Internal Revenue Service. Equal Employment Opportunity Investigator - May 1997 - Sep. 1999 U. S. Treasury Dept., Internal Revenue Service, San Francisco, CA Served as EEO Investigator for the U. S. Department of Treasury's EEO Complaint Center and my investigations set the standards for interviewing techniques, and casework documentation. My cases were used as the basis for future training for new EEO investigators. Oct. 1996 - Jun. 1997 Branch Chief - Jan. 1996 - Jan. 1997 U. S. Department of Treasury responsible for managing 4 group managers with a combined responsibility of more than 70 employees including field revenue officers and staff support. Provided guidance, operational reviews and evaluation of the progress and accomplishment s of each group manager and their program goals. Regional Training Officer - May 1994 - Apr. 1996 U.S.Treasury Dept., Internal Revenue Service, San Francisco, CA Served as Regional Training Officer for the U. S. Department of Treasury and my span of responsibility included directing the development and providing training for executives, managers, technical and staff employees in the Western region Group Manager - Apr. 1985 - May 1994 U.S. Treasury Dept., Internal Revenue Service, San Jose, CA Served as Group Manager for the U. S. Department of Treasury, managing, developi ng and promoting a group of 15 field collection officers responsible for collect ing delinquent taxes and returns. HONORS AND AWARDS Numerous IRS Distinguish Awards, i.e., EEO Awards for Outstanding Service, Speci al Act Awards for Management Accomplishments, Bonus Awards for Excellence in Man agement Service Plaque for Appreciation and Outstanding Service from Pledge-A-Job in 2003 Received one of three Outstanding Service Awards from Tucson Association of Real tors which has a membership of over 7,000 members in 2007.