Elizabeth A.

Dulaca
631 Bamford Road ~ Cherry Hill, NJ 08003
Phone: (H) 856-751-8681 ed7c62be@westpost.net

PROFILE
Seeking records clerk, assistant, or coordinator position in healthcare field. C
ompleted Bachelor?s Degree in Health Administration (Honors). Currently completi
ng nursing degree.
QUALIFICATIONS
Detail oriented Mortgage Loan QA Prefunding Analyst with 12 years of critical ad
ministrative support experience. Highly organized and detail oriented; skilled a
t writing, analyzing, risk management, and presentation. Excellent public speaki
ng and communication skills; comfortable interacting with management, clients an
d coworkers, and the public. Known for meeting deadlines and possessing passion
for projects. Self-motivated, computer proficient and dedicated; able to work in
dependently mastering new projects quickly, both under supervision and as a team
member.
Computer Skills: MS Office Suite (Excel, Word, Outlook, PowerPoint), Gallagher,
Empower, Mortgage Flex, Internet Research, LexisNexis, Realquest, Interthinx (Fr
audguard), Cogent
EDUCATION AND TRAINING
Associates of Science in Nursing, 2011, Expected, CAMDEN COUNTY COLLEGE, Blackwo
od, NJ
? 100% Self Financed
Bachelor of Science in Health Administration, 2010, UNIVERSITY OF PHOENIX
? 100% Self Financed.
? Graduated with Honors: GPA: 3.94
Associate of Applied Science in Legal Technology, 1992, BURLINGTON COUNTY COLLEG
E, Pemberton, NJ
? 100% Self Financed
CAREER ACHIEVEMENTS
Detailed Document Preparation: Consistently promoted by management due to accura
cy, completeness, and timeliness. Recognized for organized and comprehensive fil
e maintenance.
Fraudulent Loans Discovery: Saved company millions of dollars by uncovering frau
dulent loans before closing through QA analysis procedures.
Reporting Specialist: Selected, as a Junior QA Analyst, to update reports and fo
rward to all QA analysts in the company (over 50). Trained coworkers to pull and
update the reports in my absence. Promoted to Senior QA Analyst.
Conditions Specialist: Nominated by management, only one in department, to recei
ve underwriting training. Completed training and became a top conditions special
ist for the department. Promoted to QA Analyst.
Training: Quickly mastered new programs in each department; known for computer f
luency. Conducted training classes for coworkers and new hires. Cross trained em
ployees in specialized areas.
PROFESSIONAL EXPERIENCE
GREENPOINT MORTGAGE COMPANY, Mount Laurel, NJ 1998-2007
Senior QA Prefunding Analyst (2003-2007)
? Evaluated mortgage documents for Quality Assurance gaps prior to loan closings
; reviewed/verified incomes, assets, and employment; examined for discrepancies/
errors, and performed risk assessments.

ELIZABETH DULACA Page Two

PROFESSIONAL EXPERIENCE

GREENPOINT MORTGAGE COMPANY, continued

? Liaised with clients; established trust relationships, monitored cases and kep
t clients informed.
? Initiated, supported and took ownership of special projects; solicited input f
rom others in the office.
? Corresponded by phone and email with clients and vendors.
? Readied materials/packages for quarterly meetings with multiple offices, facil
itated meetings and trainings.
? Processed Social Security authorizations and 4506-T Forms.
? Reviewed Policies, Program Specs, Credit Reports, Appraisals, 1003s and 1008s.
? Initiated QA Desk and Field Reviews; prepared Suspicious Activity Reports (SAR
) on loan files.
Conditions Specialist (2001-2003)
? Assisted underwriters in loan review to establish credit approval; reviewed in
come, assets, employment. updated and corrected 1008s and 1003s
? Cleared files or added conditions as necessary.
? Performed status follow-up with brokers regarding outstanding conditions, and
scheduled closings.
? Prepared loans for closing and communicated with clients to keep them informed
.
? Ordered Field Reviews, QA Desk Reviews, QA Prefunding Reviews, Hazard and Floo
d Certifications, and Mortgage Insurance Certifications.
Loan Closer ? Wholesale (1998-2001)
? Prepared loan documents: Supported Conventional and FHA, including Fixed 1sts
and 2nds, HELOC, Piggyback loans, ARM, and Balloons. Reviewed HUD-1 Settlement
Statements.
? Reviewed title commitments, closing protection letters, wiring instructions, a
nd hazard and flood insurance binders.
? Analyzed and resolved loan document deficiencies and prepared settlement state
ments for closings.
? Supervised funds transfers to expedite closings.
CFS INTERCOUNTY MORTGAGE, Fort Washington, PA 1998
Loan Closer ? Retail/Wholesale
? Prepared loan documents for closings, including Title, closing protection lett
ers, instructions and insurance binders.
? Analyzed loan documents, resolved deficiencies, and took action regarding issu
es.
? Prepared loan documentation for Conventional, VA, and FHA, including Fixed 1st
s and 2nds, HELOC, Bridge loans, ARM, and Balloons. Reviewed HUD-1 Settlement S
tatements.