SALES, GENERAL BUSINESS AND EVENT PLANNING EXPERIENCE

DELTATHREE INC. NEW YORK, NY

Sales Manager for the Americas May 2009- Present
* Sales Manager for the Americas region, duties consisting of the following:
Developed business plan and sales strategy for current markets to ensure attain
ment of company sales goals and maximize profitability. Focus on lead generation
management, monthly promotional emails and visits to current and prospective cl
ients abroad to develop territories.
Attended and contributed to domestic and international VoIP trade shows serving
more than two thousand participants and prospective clients.
Provided timely, accurate and competitive pricing for targeted market areas whi
le striving to maintain maximum profit margin.
Enhanced costumer satisfaction by maintaining proactive contact with more than
three hundred resellers and coordinating with all sales support personnel and te
chnical team within the company to ensure high level of customer satisfaction wh
ile developing problem solving skills and customer service.
Account Manager for the Americas July 2007- May 2009
*Account Manager for Americas region, duties consisting of the following:
Lead day-to-day management for more than two hundred and fifty partners while e
nsuring the optimization of their specialized accounts.
Educated and trained key market resellers in a consultative manner in order to
find the best product solutions for end clients. Interacted with an average of t
hirty resellers a day, with a focus on VoIP service distribution.
Responsible for monitoring and documenting official summaries and analyses of g
rowth on accounts.
CONSTRUEMA BARRANQUILLA, COLOMBIA
Assistant to President Summer 2005
* Arranged appointments with local banks and embassies to secure financing and o
btain permits for a startup oil company.
* Participated in and assisted with the creation of a business plan for the comp
any.
*Conducted and summarized research regarding oil drilling equipment to secure th
e purchase of the most cost-effective merchandise; all final reports were execut
ed in Microsoft Excel based on the information gathered.
FUNDACON BARRANQUILLA, COLOMBIA
Assistant to Event Coordinator Summer 2004
*Assisted with event planning for a non-government agency providing housing oppo
rtunities for underprivileged people.
*Conducted fundraising activities including visiting local businesses, communica
ting with community leaders to explain the processes available to increase stand
ards of living and secured volunteers for events.
*Enhanced ability to deliver targeted messages and diffuse volatile situations.
COLLEGIATE AND INTERNATIONAL EDUCATION
UNIVERSITY OF ROCHESTER ROCHESTER, NY
Bachelor of Arts, Economics May 2007
Bachelor of Arts, Political Science
Minor: Italian
Certificate: International Relations
* Deans List Recipient
* Completed a study abroad semester at Padova, Italy focusing on Italian languag
e and culture.
SKILLS AND ACTIVITIES
* Marketing research, strategic planning, developing targeted territory promotio
ns, profit margin management and sales talents nurtured in depth by diverse empl
oyment experiences.
* Trilingual in English, Spanish and Italian.
* Confident with cold calling prospective clients, customer relationship managem
ent, presentation and leadership roles.
* Proficiency with Microsoft Online Analytical Processing (OLAP) and Right Now C
RM suite.
* Participant of charities like New York Care Programs as well as groups like Mo
ntessori Model United Nations and New York Woman Social Entrepreneurs.