Fei Sherman

San Jose, CA 95124

Home: 408.265.3737 | Mobile: 408.836.5857
E-Mail: fs7def80@westpost.net
Summary
Passion for providing world-class operational services to business partners acro
ss all levels of management. Strong project and process management skills. Succ
essfully manage projects in lean operating environments.
Effective management of people by assigning roles maximizing their strengths whi
le providing "stretch goals" for continued development. Ability to handle variet
y of projects concurrently and prioritize activities under strict time
constraints. Possess strong commitment to team environment dynamics with the abi
lity to contribute expertise and follow leadership directives at appropriate tim
es. Adaptable and self-motivated. Strong written communication, presentation, fa
cilitation and negotiation skills.
Computer skills include: Microsoft Word, Excel, PowerPoint, Visio and Outlook, O
racle iProcurement.
Professional Experience
Gap Inc., San Bruno, California 4/02 - 4/10
Manager, Corporate Architecture and Construction - Planning and Operations
* Led team of 4 in development, implementation, testing, communication, launch,
training and management of enterprise, web-based document repository system with
annual savings of $250K.
* Automated construction operations processes which resulted in 80% time and lab
or reduction and elimination of manual tasks.
* Developed construction operations process improvement systems and tools and tr
ained cross-functional internal and external business partners and vendors, cont
ributing to long-term operational excellence.
* Managed outsourced vendor in the process and distribution of architectural dra
wings and documents for up to 700+ New Store and Remodel projects annually, with
increased electronic plan distributions which resulted in 40% paper reduction.
* Partnered with corporate partners, architects, general contractors, surveyors
and vendors to be strategic and effective business partners in highlighting cros
s-functional opportunities for process improvement.
* Negotiated annual contracts with document management vendors which resulted in
20% cost reductions annually.
* Researched and selected plan distribution and document repository vendors with
emphasis on cross-functional stakeholders' needs, industry trends, schedule, co
st and quality.
* Developed, implemented, communicated and managed written policy procedures and
measures of all department records to comply with Sarbanes-Oxley Act requiremen
ts. Served as primary liaison for department to internal and external auditors
on a monthly, quarterly and annual basis, and passed 100% of all audits.
* Managed department's monthly purchase orders, resolved variances and delivered
scorecard to leadership team. Prepared monthly and annual architectural plan d
istribution cost savings metrics, controlled costs and forecasted future budget
needs to remain under budget.
Gap Inc., San Bruno, California 5/99 - 4/02
Sr. Administrator, Corporate Architecture and Construction - Document Management
* Managed and trained 6 team members in document management tasks. Team ordered
and processed 750+ New Store and Remodel projects and 500+ architectural survey
projects annually.
* On-boarded and monitored 30+ architectural firms to follow proper drawing dist
ribution procedures.
* Developed plan distribution bid proposals, awarded contracts and managed two r
eprographic vendors.
* Developed and implemented electronic distribution of architectural surveys and
photos, which resulted in 100% elimination of prints and receipt of information
by business partners the same day.
* Created various document management training manuals for team's use which resu
lted in time efficiency.
Fei Sherman page 2
Gap Inc., San Bruno, California 10/95 - 5/99
Administrator, Store Planning - Distribution
* Managed and trained 4 team members in document management tasks. Team ordered
and processed 500+ New Store and Remodel projects annually.
* Established standard drawing distribution procedures and on-boarded and monito
red 18 architectural firms to follow proper procedures which resulted in project
s issued error-free and delivered on time.
* Established processes that reduced plan distribution ordering time by 25%.
* Prepared monthly reports of distribution projects processed which resulted in
improved workload assignments and planning with team members.
* Approved and processed $3+M printing invoices annually.
Gap Inc., San Bruno, California 3/95 - 10/95
Lead Distribution Assistant, Store Planning - Distribution
* Obtained construction documents and drawings from Landlords to mobilize projec
ts.
* Assembled and distributed architectural survey packages to internal and extern
al business partners.
* Prepared architectural drawings to building departments for permits.
* Assisted administrator in weekly assignment of architectural plan distribution
projects.
Gap Inc., San Bruno, California 3/91 - 3/95
Distribution Clerk, Store Planning - Distribution
* Ordered, processed and distributed architectural drawings to internal and exte
rnal business partners.
* Prepared and managed drawings stored offsite and on microfilm resulted in safe
record-keeping.
* Maintained all plan distribution forms for department consistency.
Manpower, San Bruno, California 7/90 - 3/91
Contractor, Gap Inc.
* Created and maintained multiple filing systems.

Education
* Bachelor of Science, Business Management, Menlo College, Atherton, California.
Graduated Summa Cum Laude
Language(s)
* Fluent in Mandarin.
Recognition
* Gap Inc. Outstanding Achievement Award for Exceptional Service in Support of S
tore Planning, Store Design and Real Estate departments
Training
* Situational Leadership II, 2009
* Principles of Integrity: Preventing Corruption, 2009
* Effective Communication for Managers, 2009
* Excellence In Management, 2008
* Performance Leadership @ Gap: Developing Talent, 2008