JESSICA SHEPPARD

8308 Roan Lane - Austin, Texas 78736

512-968-4129 js7af15e@westpost.net

Dedicated, decisive, and results-oriented professional with proven skills and ac

complishments in all aspects of running a small business including Business Offi
ce Management, Procurement, Employee Training, Business Development/Sales/Market
ing, and Customer Relations. Motivational leader and "hands-on" team contributo
r that develops and streamlines procedures and systems to ensure staff efficienc
y and compliance. Generates trusting relationships through integrity, expertise,
and professional character. Proficient in the use of computers for financial se
rvices, spread sheet development, reporting, correspondence, research, Web devel
opment, and business functions.
Core competencies include:
- Procurement - Vendor Identifcation - Staff Training
- Inventory Control - Relationship Management - Customer Service
- Cost-Saving Initiatives - Contracts and Negotiations - Systems Efficiency
- Forecast and Budget Development - Research and Competitive Analysis - Problem
Resolution

PROFESSIONAL EXPERIENCE
BIO-LINK SCIENTIFIC, LLC, Wimberley, Texas 2007 - Present
Business Office Manager
Manage procurement, customer and vendor relations, office administration, shippi
ng, receiving, and inventory control for a certified HUB distributor that servic
es research, pharmaceutical, medical device, life science, and biotechnologies i
ndustries.
Procurement
* Accountable for purchasing, receiving, shipping, and inventory control for Bio
-Link Scientific, LLC, a laboratory supply distributor.
- Supervise procurement of 90% of total company purchases.
- Review, evaluate, and prepare bids and quotes.
- Maintain an active inventory and accountable for ordering equipment.
* Reduced operating expenses by 20% by replacing costly and unproductive vendors
; negotiated new pricing.
* Maintain a record of significant achievements, which include reducing costs, i
mproving sales and profits, and developing and improving purchasing programs to
meet corporate objectives.
* Oversee all material and equipment needs for the operation of the warehouse.
* Provide vendor management including generating relationships, identifying prod
ucts, establishing pricing terms, and performing contract negotiations.
- Improved supplier relations and inventory control by effectively managing proc
urement activities.
- Customized and implemented the automated purchasing system to place orders and
track inventory.
- Developed policies and proceedures for use of system; and ensured compliance w
ith all company and regulatory requirements.
* Research account transactions, recognize and resolve discrepancies on supplier
invoices, match invoices to receipts, enter credit memos, and reconcile account
ing and inventory issues.

Office and Financial Management

* Perform accounts payable, accounts receivable; perform product cost analyses;
calculate rates for goods, services, and delivery expenses; liaison with account
ant; and report directly to President and CEO.
* Conduct long-term strategic planning; and provide post-sales and internal supp
ort.
* Review product pricing and gross margin goals for existing products; establish
pricing on new products.
* Recruit, train, and mentor staff; develop and deliver training programs.
* Serve as liaison between senior management, employees, and clients to ensure p
roper lines of communication are maintained, addressing problems and issues requ
iring immediate attention.
* Negotiate and enforce collections to recover funds and expedite the clearance
on delinquent accounts.

Sales, Marketing, and Account Management

* Meet with vendors, end-users, and the sales force to define product requiremen
ts; collaborate with product development to present these requirements.
* Analyze competitive products with a focus on features, benefits, and price poi
nts for use by the sales team.
* Coordinate workflow between management, sales team, and clients.
* Contribute to all marketing initiatives, promotional documents, and newsletter
s.
- Managed advertising and direct mail campaigns that facilitated a 20% sales gro
wth.
- Execute marketing campaigns to solicit new sales leads.
- Designed and created brochures and flyers for sales teams independently and in
collaboration with vendors.
- Launched the first printed catalog for Bio-Link Scientific.
* Maintain company website, on-line product catalog, and e-mail marketing initia
tives.
* Provide sales support and exhibits products at trade shows; attend trade shows
to review competitors' products.
* Attend professional organizational meetings to learn about industry trends and
networking events.
* Ensure superior customer service as primary liaison with clients, maintaining
daily contact to resolve concerns, facilitate communication, and ensure satisfac
tion.
* Develop and maintain strong client relationships within a highly competitive e
nvironment through networking and follow-up.

WORK HISTORY
CORE HEALTHCARE, Dripping Springs, Texas 2006 - 2007
Direct Care Professional
ANN TAYLOR, San Marcos, Texas 2006
Retail Sales Specialist
NACOGDOCHES TREATMENT CENTER, Nacogdoches, Texas 2005
Volunteer
D. GAR'S, Nacogdoches, Texas 2002-2004
Server
NACOGDOCHES MEMORIAL HOSPITAL Nacogdoches, Texas 2003
Physical Therapy Assistant
KTRE-TV, Lufkin, Texas 2001-2002
Production/Studio Technician

EDUCATION
STEPHEN F. AUSTIN STATE UNIVERSITY, Nacogdoches, Texas
Bachelor of Science in Psychology, Minor: Biology, cum laude, 2006
*Recipient, Who's Who Amoung Students Award, Academic Scholarship, MCAT Review S
cholarship
*Member, National Dean's List, SFA Dean's List, and Psi Chi National Honor Socie
ty
TECHNICAL PROFICIENCIES
Skilled in operating copiers, printers, fax machines, computers, and software in
cluding MS Word, Excel, Publisher, Outlook Express, Windows XP, Office XP, and A
ccounting Professional.