1832 N Delaware St
Indianapolis, IN 46202
Phone-- Cell: 317-446-4130; Home: 317-926-3793;
e-mail: qoheleth.rms@gmail.com; alternate: russellmsmith@earthlink.net Page 1
Objective
A challenging position in technical support and the possibility of career advancement
Keywords
Sales, Technical Support, Hardware, Software
Desktop, Laptop, Netbook, Handtop, PDA, Smartphone
Small Business, Non-profit, Individual
C, C++, Visual Basic, Intel 8086 Assembler, MS/DOS, Pascal, Fortran, Basic
HTML, Dreamweaver, NetObjects Fusion, FrontPage
TCP/IP, DNS, network, Ethernet, WiFi
FoxPro, Access, VBScript, Excell, Word, Outlook, PowerPoint
Career Summary
During my 30 years of experience as a computer professional, I have directly supported customers with
• Custom programming and selection/customizing of existing software
• Selection and upgrading of computer hardware including networking devices
• Configuration and securing private networks
• Troubleshooting and problem resolution and repairs
As a volunteer I have created and maintained a number of web sites for non-profit organizations and
written reviews and how-to content for enthusiast websites on PDAs, Handtop PCs, and SmartPhones.
I have received awards and commendations for my ability to work with customers as well as my depth of
knowledge and skills in troubleshooting.
Education/Certification
• August 1992 – May 1996 Christian Theological Seminary, Indianapolis, IN
Master of Divinity Degree, 3.6 GPA
• August 1980 – June 1992 Central Michigan University, Mount Pleasant, MI
Bachelors Degree in Computer Science, Mathematics Minor, 3.5 GPA
• August 1977 – June 1979 Delta College, University Center, MI
Associates Degree in Mathematics and Science, 3.8 GPA
Russell M Smith
1832 N Delaware St
Indianapolis, IN 46202
Phone-- Cell: 317-446-4130; Home: 317-926-3793;
e-mail: qoheleth.rms@gmail.com; alternate: russellmsmith@earthlink.net Page 2
Professional Experience
• March 2011 – present Kelly Services/DPLOYIT, Indianapolis, IN
o Temporary work as a Test Evaluator for CTB/McGraw-Hill
o Scoring tests for various schools, including ISTEP