Heather Rollings

2290 Donnelly Dr NW
Buffalo, MN 55313
(320) 963-2075
hr83d5a8@westpost.net
Skills Summary:
Strong background in dealing with purchasing and planning
2 years as an assistant to the sales manager in an office setting
Ability to work with computer, and learn programs quickly
Highly skilled at customer relations
Extensive experience managing excel spreadsheets
Supervision experience on a staff of up to 6
Skilled with managing configuration program specifically translating engineerin
g knowledge to working knowledge
Familiar with Oracle, Discoverer, PhotoShop, Director, Dreamweaver, Quark, Illu
strator, Microsoft Word, Sound Edit, Excel, Paintshop Pro,
Professional Experience:
Cummins Generator Technologies CGT (Fridley, MN) Aug 06 - Jun 10
Production Planner Sales Support
CGT is a manufacturer of alternators. It is a large global company, with 12,000
employees worldwide.
Responsible for planning WIP jobs for Houston Distribution center
Scheduling WIP jobs to be processed, and meet comment dates
Billing consignment inventory locations
Working with customer service to create new item numbers in system configurator
Insure configurations used are correct
Request and manage configuration program, including removal of incorrect select
ion and new requirements
Waldenbooks (Minnetonka, MN) Nov 03 - Aug 06
Senior Bookseller
Waldenbooks is the largest retail bookstore located in malls across the United S
tates. Our branch currently has 8 employees. My current position, as senior boo
kseller is part of the management team.
Responsible for providing customer service, managing shift responsibilities, re
ceiving store products, assisting with product displays
Handle open and closing process, including processing bank deposit and making d
eposit
Childrens book department expert
Hance Companies (Plymouth, MN) Mar 96 - Jul 05
Return Mgr./Design Mgr
Hance Companies is lawn and garden parts distributor. It is a medium size compa
nies with about 50 employees.
Responsible for processing, authorizing returns and managing the complete retur
n process
Designed cover for 2004 catalog as well as over 50% of 2005 catalog
Designed several newsletters to be sent to dealer database
Executed data entry used on both returns and replacement orders
Processed spreadsheet to manage return costs
Created listing of dealers to manage microfiche distributement
Education and Training:
Associates of Applied Science, Graphic Design/Multimedia, Minnesota School of Co
mputer Imaging, (Richfield, MN)
Bachelors Business, Jones International University, Jan 10 - Current