(407) 760-5488 js88f42a@westpost.net PROFILE Consummate sales professional with proven record of accomplishment and demonstr ated ability to build, guide, and sustain territory quotas. Recognized as a team player focusing on achieving corporate initiatives. Experienced collaborator with strong communication and interpersonal skills. EXPERIENCE: Infinity Insurance Company, Orlando, FL Business Development Representative 2006 2010 Field Multi-Line Adjuster 2004- 2006 Managed 233 agencies within multi-county territory Exceeded Territory Quote Utilization goal by 5 percent within one quarter perio d, through combination of face-to-face visits and marketing strategy Spearheaded and executed customer driven approach, resulting a conversion rate of 9% of non-producing agencies into producing agencies, exceeding established g oal by 5% Developed and participated in local and national trade shows to increase recogn ition of product and services Conducted analysis of competitors product offerings, within territory and natio nwide, to determine cost effectiveness of incorporating similar offering into e xisting company portfolio Negotiated contracts and marketing strategy for vendors and partner agencies to ensure positive brand recognition of 5 INFINITY products Credited with doubling agency application production over 12 month period thro ugh a team selling approach Facilitated Continuing Education training for licensed agents and CSRs through Infinity University Investigated liability and coverage claims for personal and commercial lines, c oordinating process within 5 separate policy divisions Applied logical and analytical approach to identifying and resolving claims wit h potential for conflict minimizing cost to company Negotiated and resolved litigated and non-litigated claims with focus on succes sful outcome for both company and customer Conducted training for new Business Development Representatives and adjusters Enterprise Leasing Company, Orlando, FL Management Assistant 2003-2004 Supervised daily activities of leasing company, directly interacting with custo mers, co-workers and external corporate accounts Applied sales techniques to achieve target goal of 40% for sales of collision d amage protection Developed and implemented custom business plans to increase business relationsh ip with referral accounts Recipient Mentee Achievement Award Planet Hollywood International, Inc. Orlando, FL Video DJ 2002 Present Video DJ for internationally known entertainment complex Assist Sales and Operations teams through recommendation, promotion and impleme ntation of programs to enhance customer loyalty Analyze information and feedback received from customer base and provide recomm endations to sales and operations team for program upgrades Develop custom entertainment packages for VIP events Created Blockbuster Breakfast Show attracting customers during off hours Facilitated orientation for newly hired employees
EDUCATION University of Florida, Gainesville, FL Bachelor of Science, Business Administration 2001 Major Decision/Information Sciences Minor Economics Activities Varsity Mascot SKILLS/CERTIFICATION Licensed 660 Adjuster