MaryAnn Kilpatrick

MHA, M.S
4704 Ravensthorpe Drive
Parker, TX 75002
214-504-5391

Email: mk895cee@westpost.net
EDUCATION
Masters Degree in Healthcare Administration, University of South Dakota
Masters of Science Degree, University of South Dakota
Bachelor of Science Degree, Economics, Washington State University
PROFESSIONAL EXPERIENCE
RENAISSANCE HOSPITAL, Dallas, TX 2005- Present
Director of Sales/Marketing and Development
4 1/2 years business-to-business sales and marketing experience in physician re
lations.
Experience in starting up 3 hospitals ranging from 55 to 150 beds to become acu
te care hospitals.
Maintained and recruited 422 physicians ranging from family practice to special
ty surgeons within a 100-mile radius.
Maintained relationships with long term acute care facilities, nursing homes an
d rehab centers.
Successfully recruited key spine, orthopedic and bariatric surgeons to facility
Accountable for all inpatient, outpatient and surgeries for all three facilitie
s.
Provided leadership for ten marketing representatives in identifying, securing
and retaining physicians to support the overall goals and growth strategies.
Spokesperson for all public relation events associated with facilities and outl
ying clinics.
Responsible for all advertising and activities relating to business development
and community events.
Directed and facilitated trade shows and community sponsored events.
Delivered key business accounts for inpatient and outpatient services into hosp
ital system.
Managed strategic planning, budgets and contracts.
BRIDGEWAY HEALTH SERVICES, Arlington, TX 2004-2005
Director of Business Development-Corporate
Proven success in business to business in acquiring referrals from physicians i
n 16 counties within Dallas/Fort Worth and surrounding areas.
Doubled number of referrals while minimizing staff.
Responsible for hiring marketing and sales representatives in 6 clinics.
Trainer for new marketing representatives.
Implementation of employee education program and mentoring program for nursing
staff.
TEXOMA HEALTHCARE SYSTEM, Denison, TX 2002-2004
Consumer Affairs Coordinator-Administration
Involved in over 15 ongoing committees throughout hospital system.
Organized and directed hospital fundraising and marketing activities such as Em
ployee Christmas Fund, Diabetes 5K Run/Walk and United Way Campaign with over $1
00,000 + raised.
 Coordinated and implemented employee customer service training within hospital
system.
Ability to work independently in a high volume environment.
Conduct in-services to physicians and upper management on communication and qua
lity improvement gaps.
Experience in marketing to outside vendors and promoting hospital.
Internal marketing to all employees to develop empowerment with others.
Trained 60 departments and their managers in Kronos Software program and variou
s programs.
Implemented Standards of the Month- fliers that highlighted hospital systems vi
sion/goals and standards and how to apply it to employees.
Directed and supervised over 140 employees throughout the year in hospital comm
ittees and functions.
Redesigned quarterly patient satisfaction surveys that will reach over 12,000 p
atients annually.

RAPID CITY MEDICAL CENTER, Rapid City, SD 1999 V 2001

Supervisor V Ophthalmic Department
Handled all phases of the marketing, recruitment and interview process.
Supervised 12 employees with a clinic of over 170 patients weekly.
Trained Ophthalmic techs on use of equipment including lasers, physicians notes
and scheduling surgeries.
Designed and created physicians marketing website.
Interacted with 4 physicians on a daily basis discussing employee issues such a
s morale and employee satisfaction.

MEMBERSHIPS AND ACTIVITIES

Past Board of Directors- Oak Cliff Chamber of Commerce
Past Board of Directors- Leadership Southwest
Member of the American Academy of Healthcare Executives
Competitive softball, golf, running and working out.