Resume of Mande L.

Fenstermacher
515 North Main Street
Topton, Pennsylvania 19562
(610) 295 - 2072
mf8c5318@westpost.net
CAREER OBJECTIVE:
To secure a position as a professional social worker.
EDUCATION:
Bachelor of Social Work (BSW), Cedar Crest College, Allentown, PA.,
2002.
Master of Social Work (MSW), Kutztown University of Pennsylvania,
Kutztown, PA, 2010.

EXPERIENCE:
THE PROGRAM FOR WOMEN AND FAMILIES, INC., ALLENTOWN, PA.
SUPERVISOR, VAL RODE, (610) 433 - 6556.
Social Work Intern, August 2001 - May 2002.
* Handled individual case management with female offenders in the
Day Program.
* Provided advocacy for clients in material and psychological needs.
* Assisted in clients' goal setting and aftercare planning.
* Conducted several graduations after the women completed the Day
Program.
* Taught a twelve - week course in decision making called CHOICES.
Expanded this course to make it more interactive.
* Facilitated several STOPLIFT classes.
Housing Counselor, September 2002 - September 2005.
* Pioneered and created this position.
* Created and revised the intake form to effectively hone in on the
issues of homelessness and chronic homelessness of female
offenders in the Lehigh Valley.
* Developed a working relationship with participants of the Women's
Residential Community Center (WRCC) and the Transitional Residence
Program while providing supportive counseling on issues or
problems related to their successfully securing housing and living
within their financial means.
* Improved participants aftercare plans by pinpointing special needs
and networking with specific social agencies regarding these needs
including all the intricacies of the government center and the
housing authorities.
* Homeless Service Providers Group (HSPG)
. Attended monthly meetings to interact and exchange knowledge while
remaining current on housing issues in the Lehigh Valley.
FRIEND INC. COMMUNITY SERVICES, KUTZTOWN, PA, 19530
INTERN SUPERVISOR, STEVE SADUSKY, (610) 683-9015.
Graduate Assistantship September 2008 - December 2009.
* Co-facilitated a ten week active parenting support group.
* Attended every food pantry night and worked hands on with the
public.
* Completed a Community Needs Assessment and demonstrated the final
data at a Research Symposium in Harrisburg, Pa.
* Supervised four bachelor level students to complete the above
research.
* Completed several intakes and continued with assessments.
* Worked with several clients to improve re-employment skills.
* Participated in eight workshops at Berks County Career Link.
* Compiled the above workshop information into an Employment
Workshop and fashioned a research design to evaluate the program's
success.
SERVICE ACCESS MANAGEMENT, INC. (SAM)

SUPERVISOR ANNIKA PILE 484-638-1721

Social Work Intern January 2010 - May 2010.
* Completed numerous training packets.
* Participated in research regarding the satisfaction of consumers
in the Crisis Unit.
* Observed the SAM intake process and the DAP process.
* Read the Crisis Intervention Manual.
* Learned the requirements of the 302/201 process.
* Observed the Crisis Unit and the phone contact and participated in
group feedback.
* Familiarized myself with SAM`s mission and values.