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1644 W. Blackhawk St. 2E * Chicago, Illinois 60622 * ab8ca57a@westpost

.net * 815-739-7058
Significant managerial experience in all aspects of operations, including manufa
cturing, quality control, production, and labor (union and non-union). Strong pr
oblem-solving skills with a reputation for identifying and improving complex ope
rational bottlenecks. Outstanding communicator and persuasive negotiator.
NESTLE, USA 2008 -Present
World's largest food company with annual sales in excess of $107.6 billion and e
arnings of $10.43 billion.
Operations Specialist
* Coordinated the production and manufacturing for two of Nestle's leading brand
s. Responsibilities included plant safety, quality control, packaging and shippi
* Improved work flow and increased efficiency by 5% while creating a safer worki
ng environment via the relocation of product line
* Selected to be part of staffing realignment project team to help reduce overti
me and maximize employee utilization, which has resulted in an 18% reduction in
* Create and maintain facility roster for 200+ team members and 18 various start
* Promoted to national process improvement team that aids in the implementation
of best practices
* Enhanced staff communications and relationships among 40 direct reports, resul
ting in a 25% improvement in efficiencies within the first six months of employm
* Monitor time and expense budgets
* Assisted in the creation of operating budgets and production metrics
* Reduced operating costs by creating security bar codes in Warehouse Management
* Work closely with management and transportation team to identify operational r
oadblocks and improve throughput
HOME DEPOT, INC. 2005-2008
World's largest home improvement specialty retailer with annual sales in excess
of $66.2 billion and earnings of $2.7 billion.
Operations Manager
* Managed more than 40 employees and all operational aspects of a 900,000 square
-foot facility
* Increased efficiency by more than 10% through the identification of process fl
ow bottlenecks
* Redesigned efficiency reports, resulting in quicker decision-making and early
identification of facility opportunities
* Identified strategic ways of improving service, and reducing costs
* Trained and mentored operators and maintenance personnel
SYSTEMAX, INC. 1997-2005
$3.2 billion distributor of brand name and private label electronic and industri
al products.
Vice President, Operations (2002-2005)
* Ensured ISO and production standards were met
* Led a team of 11 managers and 250 hourly employees, including performance eval
uations, salary reviews, and awarding quarterly bonuses
* Provided supply chain and logistics guidance to senior leadership across three
, multi-million dollar business units
* Prepared six-figure annual budgets and quarterly forecasts
* Significantly optimized work flow through the creation of standard processes f
or all facility functions using Microsoft Visio
* Appointed to executive team involved in the implementation of a new warehouse
management system and outlined standard operating procedures
* Fostered atmosphere of teamwork and cooperation among assigned departments thr
ough team meetings and employer of choice events
Operations Manager (2000-2002)
* Responsible for the redesign of a 600,000 square-foot distribution center, whi
ch enhanced production, maximized space, and increased product availability
* Identified and corrected supply chain issues that lead to significant improvem
ents in overall operations and greatly reduced operating costs
* Developed and executed operational plans
Assistant Warehouse Manager (1998-2000)

* Processed up to $4 million of new inventory daily

* Identified and improved process flow bottlenecks, such as shipping
* Mentored and coached more than 10 supervisors on the proper execution of compa
ny policies and procedures
* SAP Experience
* Microsoft Excel, Word, PowerPoint, Access, Outlook, Visio
* KRONOS Time Management Software
* The Association for Operations Management (APICS)