Herbert W.

Henderson
5499 Greyston Street
Palm Harbor, Florida 34685
(727) 785-4347
Cell (727) 365-1932
hh6ba69a@westpost.net

OPERATIONS MANAGEMENT / PROJECT MANAGEMENT

PROCESS IMPROVEMENT
Resourceful innovative professional with over 17 years Operations Management, Pr
oject Management, and Process Improvement experience within a broad range of ind
ustries and products. Held P&L responsibilities. Expertise in initiating proje
cts and programs that boost efficiency and productivity while augmenting communi
cations. A Turnaround Champion with proven skills in management, organization,
motivation, strategic planning, troubleshooting, coordination, initiation, and i
mprovement of operations through policies that promote a team-based work atmosph
ere, process enhancement, creative thinking, and a positive result for the corpo
rate bottom line.

SELECTED RESPONSIBILITIES AND ACCOMPLISHMENTS

* Managed all aspects of a 100 employee manufacturing operation including recrui
tment, hiring and training of staff, budgeting, P&L, scheduling work and activit
ies, establishing policies and procedures, process improvement, statistical anal
ysis, performance evaluation, procurement, and motivation of employees.
* Improved productivity and quality by enhancing communications between Test Equ
ipment Design and the production teams. Partnered with the Design Manager to im
plement design reviews prior to release, substantially reducing the possibility
of design errors.
* Turned around a Project Coordinator who was known to "bowl over" other employe
es to accomplish his goals. Held weekly meetings with this individual to retrai
n him on his bedside manner, gaining mutual respect while attaining goals. Late
r he was chosen to lead the group based upon the alliances he had formed with ot
her departments.
* Boosted productivity through development of a comprehensive training program o
n a number of ERP Six Sigma applications. Created curricula, handouts, subject
matter experts and delivered lecture, small group and one-on-one instruction on
this important information. Within 1 year this department became one of the bes
t production areas in the company.
* Started a business from the ground up. Developed business and marketing plans
, hired and trained staff, procured supplies, established operational policies,
marketed and maintained a profitable company for many years.
* Partnered with an IT firm to develop a new project drawing application for dec
k and addition construction that allowed for a virtual walkthrough. Successful
use of this application in my company boosted sales revenue, with its use sold t
o other companies within the network due to its effectiveness.
* Reduced operational expenses through process improvement analysis of overtime
and manpower needs in the complexity that is Minuteman. Partnered with the Prod
uction Control Planner to balance manpower use, virtually eliminating overtime i
n 2010.
 Herbert W. Henderson... Page 2

* Boosted quality and productivity through research into a robotic application t

hat could match a piston to a valve with 5/10,000th of an inch clearance. Ident
ified a vendor, attended programming training, installed the robot, and within s
everal months improved productivity over 50%.
* Reviewed and restructured an inventory system that was consistently inaccurate
in audits and an ongoing source of overtime expense. Justified the installatio
n of a new integrated storage and retrieval system that improved audit accuracy
to 95% and substantially reduced overtime hours.
* Took over the management of the construction of a large addition to the manufa
cturing facility and installation/integration of over $2M in specialized capital
equipment to deliver new valves to our distributors. Partnered with equipment
technicians from various companies during a 12/7 3-month effort. Successfully fu
lfilled our shipping requirements with our vendors for this new product.
EXPERIENCE
HONEYWELL INC. 2002 - Present
Production and Test Supervisor
Technical Supervisor of Engineering Material and Fabrication
Senior Engineer- Test Equipment Build Lead
Program Material/Production Control Lead
DECK AMERICA CORP. 1991 - 1998
Owner / President
RESPIRONICS INC. 1989 - 1991
Manager of Manufacturing Systems
Material Control Manager
LUBRIQUIP INC. IDEX CORP. 1977 - 1989
Operations Manager
Production & Inventory Control Manager
Inventory Planning Supervisor
Production Control Supervisor
Shop Scheduler / Planner
Expeditor / Cycle Counter
EDUCATION/PROFESSIONAL TRAINING
MBA, Operations Management & Finance, University of Pittsburgh 1989
BBA, Industrial Management, Kent State University 1976
Certified in Production and Inventory Management, CPIM 2003
Additional coursework in GMP, Time Management, Sales, Safety, Hazmat, BIQ, Sexua
l Harassment, Diversity, Labor Relations, Leadership, Budgeting, P&L, Statistica
l Process Control, Value Analysis / Value Engineering, Basis of Estimate, Baseli
ne Control, SAP, and Six Sigma Green Belt Certification.

REFERENCES FURNISHED UPON REQUEST