St. Francisville, LA 70775 OBJECTIVE Seeking a challenging position which will allow me to both further utilize my sk ills and acquire new abilities. EDUCATION Louisiana State University, Baton Rouge, LA, 1997-98 Southern University, Baton Rouge, LA, 1986 Northeast Louisiana University, Monroe, LA, 1980-81 SUMMARY OF QUALIFICATIONS *Over 15 years of professional experience providing office administrative and cl erical support, including handling confidential information. *Established procedures and policies. *Conducted audits/inspections with reporting details. *Knowledgeable of word processing software and other computer related systems. *Skilled in working independently and as an enthusiastic team player. *Resourceful and detail-oriented; skilled problem-solver and multi-tasker. *Strong oral and written communication skills. PROFESSIONAL EXPERIENCE: SUPERINTENDANT, ADMINISTRATIVE SERVICES, October 2007-November 2009 Entergy, Inc., St. Francisville, LA Responsible for the overall direction and delivery of administrative support ser vices to ensure a successful document control/records management program and ens ure that procedural requirements are met. Specific duties include providing ove rsight to exempt and non-exempt employees, driving fleet procedures and policies to ensure best practices are achieved, maintaining departmental budget and expe nditures, and ensuring that requirements for control, distribution, storage, ret rieval, and destruction of documents/records is adhered to. Instrumental in est ablishing an 'electronic document management system' to convert hard copy record s into electronic form to meet ANSI standards. SR. SECURITY COORDINATOR/SECURITY COORDINATOR III, February 1997-October 2007 Entergy, Inc., St. Francisville, LA Responsible for coordinating/overseeing work efforts within the Access Authoriza tion, Fitness-for-Duty, and Medical departments. Performed interviews/investiga tions involving violations of criminal law and coordinated with law enforcement agencies and courts for resolution. Preparing and tracking the budgeted monies by site. Was the Administrator for the Personnel Access Data System (PADS) whic h is used to expedite the granting of unescorted access authorization privileges to the nuclear facilities. Coordinate administrative and operational efforts t o ensure proper OSHA and HIPPA compliance. Established a scanning system/proced ure for the multitude of access records used to grant access. SUPERVISOR - OFFICE SERVICES/PROJECT MANAGER, September 1996-February 1997 Entergy, Inc., St. Francisville, LA Primarily responsible for ensuring that assigned projects were implemented and a chieved with an established budget and schedule. Responsibilities included esta blishing a project plan, budget, schedule, a team to support project efforts, an d any other activities needed to ensure a successful product. SUPERVISOR - OFFICE SERVICES, March 1994-September 1996 Entergy, Inc., St. Francisville, LA Responsibilities included supervision of personnel, budget preparations, and col lection, storage, maintenance, and retrieval of permanent records for the nuclea r power plant. SECTION HEAD - STATION DOCUMENT CONTROL, December 1992-March 1994 Gulf States Utilities/Entergy, Inc., St. Francisville, LA Responsibilities included supervision of personnel, budget preparation, and ensu ring latest design information was made available and distributed to certain are as of the nuclear facility. SECTION HEAD - PROCEDURES, April 1990-December 1992 Gulf States Utilities, St. Francisville, LA Responsibilities included supervision of personnel and coordinating interfaces i nvolved with procedure development, including issuing procedures, processing can celed procedures, word processing and coordinating the completion of required re views and approvals; Team Leader for the Procedures Quality Action Team that eva luated and simplified the "cradle to grave" process of procedures. SECTION HEAD - PERMANENT PLANT FILE, February 1988-April 1990 Gulf States Utilities, In., St. Francisville, LA Title was changed from Assistant Records Administrator to Section Head without a ny change in responsibilities due to employer change (Stone & Webster to Gulf St ates Utilities). ASSISTANT RECORDS ADMINISTRATOR - PERMANENT PLANT FILE, August 1986-Feb. 1988 Stone & Webster Eng. Corp., St. Francisville, LA Provided supervision in absence of supervisor. Reviewed and approved all time c ards, established vacation time, and work schedules for twenty-five specialists. Heavily involved in employing, promoting, evaluating, and terminating personne l. Reviewed and made recommendations to documentation turnover proposals to ens ure efficient retrievability. DOCUMENT COORDINATOR, March 1983-August 1986 Stone & Webster Eng. Corp., St. Francisville, LA Lead over the Receiving and Processing Section, and temporarily over the Data In put Section. Specific functions were to provide all training within the two sec tions, coordinate and maintain a filing system for incoming documents for retrie vability purposes, and audit Information Input Data Sheets that were entered the day before. SENIOR CLERK TYPIST, July 1982 - March 1982 Stone & Webster Eng. Corp., St. Francisville, LA Set up a filing system for vendor manuals and aperture cards. Specific function s were to train new employees, receive and process documentation, and type Infor mation Input Data Sheets into the data retrieval system. CLERK TYPIST, May 1981-July 1982 Stone & Webster Eng. Corp., St. Francisville, LA Received and processed documentation in the Permanent Plant File. Completed ent ries into the data retrieval system (IBM 3278 Display Computer). Filed aperture cards produced from the Manufactures Drawing Handling System. Handled all micr ofilm activities which included: filming documents on Kodak's Reliant 750 Micro filmer, processed and duplicated the film, checked density and resolution, and p roduced aperture cards on planetary cameras. ADDITIONAL EDUCATION The Reid Technique of Interviewing and Interrogation, PADS Training, Eagles Course, Supervisory Skills, Behavioral Reliability, Behavioral Interviewi ng, Emergency Response, Technical Writing, Kepner-Tregoe, Total Quality Improvem ent, Various Computer Skills