FREEMAN

P.O. Box 5847

Albany, NY 12205
lf950882@westpost.net

To Whom It May Concern:

As my resume indicates, I have over twenty years of experience in the Mental Hea
lth profession, and have worked in Management for the last fifteen years. In ad
dition, all of my clinical background has included working with children, adoles
cents, and families. Please note that over the last year and a half I went back
into the arena of front line social work to re-experience the work load and fee
lings of those in which I generally supervise. This was a strategic move that m
any would probably not do, but one that has proven extremely beneficial to my fu
ture in the field of management and would welcome discussing in greater detail.
I have extensive experience in the area of staff development, program evaluatio
n, managing the daily operations of programs, ensuring the delivery of quality s
ervices, ensuring that contract deliverables are successfully achieved, providin
g quarterly reports to board of directors, insuring compliance with contractual
guidelines, responding to emergencies, maintaining familiarity with the company
mission and adherence to a companies philosophy as well as an extensive knowledg
e of child development. Over the years, I have been very fortunate with the abil
ity to gain experience in a broad array of Theoretical Modalities such as Cognit
ive Behavioral Therapy, Solution Focused Treatment, and the Strengths Based Mode
l to name a few via my exposure to working for the Carver Community Center, Pars
ons Child and Family Center, Hillcrest Educational Center, and particularly the
Family and Children's Services of the Capital Region. I consider myself knowled
geable in working with diverse populations and diverse organizations. To this e
nd, I am also very skilled in the area of Grant Writing, Collaborating with othe
rs, Training, and empowering others to perform to their highest potential. My g
reatest passion is seeing others succeed.
You may notice that I do not have a Social Work License in your state. I am in
the process of gathering and submitting the necessary paperwork to become licens
ed in a variety of states, as I currently have the highest license in the State
of New York and the State of Massachusetts. I am open to maintaining a career i
n the State of New York as well as other states that may find my qualifications
worthy of consideration. If considered for the State of NY I can be available i
mmediately for employment, and within four weeks if considered for another state
.
It is my hope that you will consider my educational background and experience as
qualifying me for the position that you are advertising for.
I look forward to discussing with you my capabilities in more detail. I can mak
e myself available for an interview at your earliest convenience.
Thank you for your consideration.

FREEMAN
P.O. Box 5847
Albany, NY 12205
lf950882@westpost.net
OBJECTIVE: To continue in the behavioral health profession, to remain op
en and passionate about learning from others in the profession, and to be mindfu
l to treat people as resources for success

QUALIFICATIONS: Experience in the area of interviewing, tracking, collecting

information, chart reviewing, and data analysis, Individual and family counselin
g, summary preparations, assessments, telephonic interviewing, managing multiple
projects, as well as program management, supervising, crisis intervention, prep
aring budgets, grant writing, program evaluation, man
aged care, utilization review and working with public and private organizations.
RELEVANT EXPERIENCE:
THE WELLPOINT COMPANIES INC. Albany, NY
EAP Management Consultant: November 2009 - June 2010
* Provide expert consultation to human resource representatives, supervisors and
managers regarding employee job performance concerns, workplace threat of viole
nce, crisis intervention, substance abuse, and policy violations
* Provide consultation and intervention services to management as it pertains to
performance, attendance, behavior and safety concerns on a wide variety of issu
es including mental health, addictions, reasonable suspicion, return to work, gr
ief and loss, transitions and change
* Provide mandatory and or formal supervisory referrals to employees
* Arrange and manage critical incident stress debriefings (CISD's) to human reso
urces and managers regarding onsite suicides, violence, and structural change
* Help develop and maintain national EAP provider network
* Collaborate with national consultants, service center staff, and customer poi
nts of contacts to maintain in-depth knowledge of contract structure, benefits,
culture, climate, EAP goals, and other needs
* Collaborate with Medical Directors, Nurses and Case Managers as it pertains to
the medical needs of consumers
* Provide services during evenings and weekends as assigned, assist with on-call
responsibilities as assigned, and respond to emergencies as needed
OPTUM HEALTH BEHAVIORAL SOLUTIONS Albany, NY
Behavioral Health Care Advocate: January 2009 - November 2009
* Assist with assessment/triage as well as outpatient and concurrent reviews
* Manage a broad range of diagnostic patient cases
* Focused on initial inpatient admission for psychiatric and chemical dependency
patients
* Making patient assessments and determining appropriate levels of care
* Obtained information from providers on outpatient request for treatment and de
termining if additional clinical treatment sessions were needed
* Administered benefits and reviewing treatment plans
* Coordinated benefits and transitions between various areas of care
* Identifying ways to add value to treatment plans and consulting with facility
staff or outpatient care providers
CARVER COMMUNITY CENTER INC., Schenectady, NY
Director, Preventive Services Program: September 1999 - December 2008.
* Analyze, develop and implement necessary program goals, procedures, and polici
es to ensure quality service provision
* Onsite auditing of reports for quality assurance/ OASIS
* Network, and collaborate with family service agencies, family court systems, c
hild protective services and the Department of Social Services
* Develop consistent and ongoing communication network for referrals regarding f
amilies suspected of child abuse and/or maltreatment
* Responsible to local, state, and federal reporting
* Determine program budgeting needs and prepare annual program operating plans
* Recruit/hire/train personnel, provide employee orientation, supervise and eval
uate program staff, students, and volunteers
* Trains from a quality improvement and a team oriented collaborative model
* Assign, schedule, and monitor work of employees
* Establish liaisons with community agencies, represent the agency at meetings,
and participate in local community organization task force or committee assignme
nts'
* Working knowledge of public and private human service agencies
* Commitment to a family-centered, culturally competent philosophical base
* Grant Writing
* Coordinate regular staff meetings to promote teamwork and facilitate communica
tion
* Coordinate staff training, including implementation of in-service training
* Oversight of the Preventative Health Program and it's supervisors
* Oversight of the outreach measures in the health program

CAPITAL EMPLOYEE ASSISTANCE PROGRAM {EAP}, Albany, NY

Outpatient Therapist: June 2004 to Present (part-time employment)
* Provide short term, solution focused EAP counseling to clients incorporating s
olution-focused brief therapy skills and advanced chemical dependency knowledge
* Provide assessment, brief therapy, referral, case management, consultation and
follow-up as indicated
* Maintain clinical documentation and administrative paperwork according to each
account expectations and program standards including distribution of satisfacti
on surveys
* Develop treatment interventions, goals, and corrective strategies
* Issues: Depression, Anxiety, Marital Discord, Parenting, Health, Job stress/Di
ssatisfaction, Sexuality/Identity/Gender Issues, Anger mgt, Relationship Issues,
Peer Pressure, Child/Adolescent Behavior Problems, Communication,
* Provide emergency on-call services on a rotating basis
PARSONS CHILD AND FAMILY CENTER, Albany, NY
Clinical Supervisor: March 1996 to March 1999
* Supervised four MSW clinicians who provided individual and family counseling
to a caseload of 8-10 clients and their families
* Facilitated treatment meetings of all clinicians client families
* Weekly supervision of clinicians to enhance knowledge base regarding treatment

issues
* Chart reviewing and auditing of reports and ensure compliance with credentiali
ng programs
* Ensure compliance of clinical paperwork requirement and reporting statistical
data (quantitative and qualitative) for grant reporting
* Work with Assistant Director on systems, program design, and policies and
procedures
* Crisis management
VALUE OPTIONS, Troy, NY
Clinical Case Manager: February 1995 to March 1996 (FT)
Referral Line Clinician: September 1994 to September 1998 (PT)
* Case manager responsibilities consisted of reviewing the telephonic treatment
plans of mental health therapist, psychologist, and psychiatrist for third party
reimbursement and the authorization of continued treatment.
* Referral line responsibilities consisted of verifying insurance for policy hol
ders over the phone and providing policy holders with referrals for mental healt
h and substance abuse issues. Other responsibilities consisted of authorizing a
dmissions to hospitals for mental health and substance abuse issues, as well as
data entry. Brief short-term telephonic counseling was also provided.

HILLCREST EDUCATIONAL CENTER, Lenox, MA

Clinical Supervisor: August 1992 to February 1995
* Reviewed reports for JCAHO compliance and onsite audits
* Participated in the JCAHO credentialing process at Hillcrest
* Supervised MSW clinicians
* Individual supervision in Cognitive Behavioral Therapy
* Facilitated department meetings
* Provided individual therapy to a caseload of eight clients and their families
* Maintained charts
* Participated in the intake process
* On-going consultation, training, and education to treatment team members regar
ding therapeutic interventions in child welfare
ST. ANNE'S INSTITUTE FOR GIRLS, Albany, NY
Social Worker: June 1987 to June 1992
* Social worker responsibilities consisted of providing individual, family, and
group therapy for a caseload of 20 adolescent girls and their families.
* Solution Focused Treatment, Systems, and Cognitive Behavioral Therapy
* Prepared weekly progress notes, treatment meeting summaries, UCR reports, cour
t reports, and discharge summaries.
* Case management
EDUCATION: MSW., State University of NY at Albany
Concentration: Direct Practice
New York State LCSW-R
Massachusetts LICSW
BA., Lincoln University in PA
Concentration: Human Services
AFFILIATIONS/
MEMBERSHIPS: Prior Board member with the Samaritan Counseling Center
Prior youth worker with a teen youth group, and
teacher
for a missionetts class
REFERENCES: