MARC SVITAK

13589 Via Varra Road, Broomfield, CO 80020 * 612-310-4308 ms957efc@westpost.net

BUSINESS SALES * AREA SALES MANAGER
Retail/Sporting Goods/Telecommunications
Solutions-driven and innovative management professional offering over 15 years o
f success in leading teams in multi-unit retail environment, providing superior
customer service in highly competitive and volatile markets. Track record of st
rong and sustainable revenue gains based on comprehensive understanding retail o
perations, talent for growing client base, development of productive sales/marke
ting programs and maximizing behind-the-scenes administrative operations. A dyn
amic and persuasive communicator and negotiator, able to cultivate and maintain
long-lasting business relationships with staff and clients from all organization
al levels and cultural backgrounds.
AREAS OF EXCELLENCE
* Sales and Business Development * Key Account Management
* Customer Service/Loyalty * New Product Introduction / Marketing
* Profit and Loss Management * Sales Presentations / Demonstrations
* Sales Closings / Negotiations * Staff Training and Development
* Vendor Relations * Business to Business Sales
PROFESSIONAL EXPERIENCE
Icon Designs, Inc. 2009-2010
SALES MANAGER/OWNER
Full scope of responsibility including strategic direction and operational busin
ess management of promotional products company. Managed operating budgets, devel
oped sales forecasts, established pricing guidelines, and set sales targets for
sales representatives and managers. Selected, trained and developed sales team.
*Responsible for the implementation of key strategies/policies in respect to sal
es and marketing.
*Created and published innovative and successful corporate web stores.
*Doubled corporate sales through networking and referrals, increasing client bas
e by 20% in nine month period.
Phoenix Distributing Authorized Sprint Retailer 2008-2009
SENIOR BUYER-ACCESSORIES
Directed all accessory operations for 17 Sprint stores. Managed all responsibil
ities related to purchasing, staff training and development, determining commiss
ion structure, insuring adequate inventory levels, developing plan-o-grams, mana
ging store acquisitions and setting sales goals
*Through cross-selling and product demonstration, substantially increased access
ory sales volume ratio from 1.1 to 1.8.
*Analyzed and strategically responded to key performance indicators including it
em productivity, item performance, and vendor profitability.
*Provided technical support and training to clientele and sales staff regarding
proper product usage to ensure greater customer satisfaction.
*Created additional sales demand through effective set-up of in-store marketing
and promotional advertising.
*Accountability for reviewing and maintaining planned inventory level and servic
e levels that ensure sales and profit plans are achieved.
*Handled vendor selection, negotiated pricing of product and placed orders with
vendors, capturing the sale and insuring product integrity at time of purchase.
M&S Wireless, Inc. Sprint Sub-agent of Phoenix Distributing 2006-2008
AREA MANAGER/OWNER
Owned and managed 4 Sprint retail locations in Minneapolis area including two ph
one repair centers.
*Increased new activation sales as much as 100% over first 6 months.
*Recruited, hired and developed a competent, professional sales staff of over 30
employees.
*Full accountability for all aspects of business including sales, human resource
s management, payroll, purchasing and inventory control.
Allstar Wireless of MI Authorized Retailer-Nextel, Verizon, T-Mobile, AT&T
2003-2006
AREA MANAGER-Minnesota
*Successfully opened and managed 8 new wireless stores with up to 50 employees a
nd $4 million in sales
*Responsible for all key areas such as sales, inventory management, marketing, h
uman resources and customer satisfaction
*Mentored/trained staff to achieve company goals while providing opportunities
for career development.
Eagle Jack Golf WholesaleGolfDistributor
1997-2004
NATIONAL SALES DIRECTOR/OWNER
Provided vision and company goals for sales, marketing, product research, produc
t development, and business management.
*Through new product development and introduction, grew sales to $600,000 annual
ly.
*Landed several large retailers, including Golf Galaxy and Golfsmith, through pe
rsonal sales efforts.
*Expanded product line from four products in the first year to one hundred in th
e fifth year.
*Brought eight new exclusive products to market under the Eagle Jack name; inclu
ding packing, manufacturing, marketing, and selling.
*Gained entry into several highly exclusive buying groups (NGBA which included N
evada Bob's and Golf Headquarters. Golf USA stores. Golf Etc. stores).
The Mobile Phone Co. Authorized Retailer for T-Mobile, Verizon, Next
el 1999-2003
SALES MANAGER (2000-2003)
Key member of the sales team at the number one retail store in company.
*Consistent performance as top sales representative company-wide.
*Provided high-level customer service.
*Selected to train and mentor new employees.
*Managed independent sub-agents for The Mobile Phone Company.
RETAIL OFFICE MANAGER (1999 - 2000)
Managed all store operations including new store openings, ordering and receivin
g inventory, marketing, commissions, and sales.
*Responsible for developing and managing pager division including producing stan
dard operating procedures, service, billing, and repairs.
*Assisted in new store openings which successfully increased the number of store
s from two to eight.
Additional Management Experience:
M&S Wireless, Inc OWNER Verizon Sub-agent of
The Mobile Phone Co.
Boston Market ASSISTANT STORE MANAGER
EDUCATION
University of Wisconsin - Stout, Bachelor of Science in Hospitality Management,
Cum Laude