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SUMMARY

Versatile leader consistently delivering new product and market strategies to ma


ximize shareholder value. Detailed grasp of both technological innovations and b
usiness fundamentals essential for creating breakthrough offerings. Extensive st
artup through Fortune 500 experience with specialization in healthcare operation
s and information technology. Inventor of web-based provider data management pro
ducts adopted by leading healthcare payers and the states of Michigan and Washin
gton. US Patent No. 7,529,682 B2 Electronic Credentials Verification and Managem
ent System.
Senior leadership credentials including:
Strategic Planning New Product Development New Market Development Competitiv
e Strategy Development Strategic Alliances Market Driven Innovation Entrepren
eur & Venture Capital P&L Management Team Building & Mentoring
EXPERIENCE
1998 - Present Medversant Technologies
Los Angeles, CA
Vice President, Product Management
EVP, Operations and Product Development
Hired to develop product roadmap and launch of this application service provider
of licensing, credentialing and claims data management services. Responsible fo
r the planning, administration, and direction of all company operations, includi
ng new business development, with full P&L responsibility.
Developed the overall product strategy from startup to development and implemen
tation of multiple web-based software products, servicing more than 100 accounts
, totaling more than 1.2M providers, with 300% growth average over past three ye
ars.
Partnered with the states of Michigan and Washington, Americas Health Insurance
Plans (AHIP) and leading healthcare payers to provide business transformation s
ervices and cutting-edge technology solutions for centralized, web-based service
s to prevent fraud, waste and abuse.
Leveraged technology and systems to gain clear market advantage, and comply wit
h HIPAA and other regulatory agency standards. Secured and maintained 100% comp
liance to achieve NCQA certifications and URAC accreditation.
Built and led multinational, cross-functional teams of operations personnel, IT
professionals and subcontractors. Direct supervision of team of product manager
s, business analysts, quality assurance and operations personnel.
Inventor of Medversants AutoVerifi technology. US Patent No. 7,529,682 B2 Elect
ronic Credentials Verification and Management System.
Author, Medversant 2009 National Provider Adverse Findings Study.
Health Net Woodland Hills, CA
Acting Director of Credentialing
Credentialing Manager/Systems Manager
Designed, implemented and directed all functions of credentialing organization f
or one of nations largest publicly traded health maintenance organizations, repo
rting directly to the Senior Vice President, Medical Management and Medical Dire
ctor.
Directed start-up operation to reach full capacity within one month time frame.
Led staff of 170 associates to achieve National Committee on Quality Assurance
(NCQA) accreditation in 3 month timeframe.
Designed and implemented the merger/integration of Foundation Health of Califor
nia and Health Net Credentialing Departments; reduced administrative costs by 33
%. Formulated and administered $3 million annual operating budget.
Provided project management for design and installation of proprietary credenti
aling database. Supervised team of systems analysts and software engineers.

Olive View-UCLA Medical Center Sylmar, CA


Senior Assistant Hospital Administrator/Contracts Officer
Assistant Hospital Administrator
Management Fellow
As Senior Assistant Hospital Administrator directed all administrative and finan
cial functions of Medical Administration for this 370-bed teaching hospital incl
uding: Professional Staff Association, Medical Group/Managed Care Practice Plan,
UCLA School of Medicine Operating Agreement, Education and Research Institute,
Ambulatory Care, Medical Informatics, Quality Management. Reported directly to
Chief Medical Officer.
As Assistant Hospital Administrator, directed all administrative functions of ni
ne departments, reporting directly to Chief Operations Officer.
Conducted all hospital-wide contract negotiations.
Formulated and administered $45 million annual operating budget for department
s and contract services.
Departmental responsibilities included: Anesthesiology, Surgery (ten divisions
of in/outpatient), Physical and Occupational Therapy, Central and Social Service
s, Linen, Housekeeping and Quality Management.
Negotiated, acquired and relocated UCLA Program of Nurse Anesthesia to hospital
campus to address anesthesia staffing shortages. Served as Clinical Instructor
in Program through appointment by UCLA School of Medicine.
Negotiated joint venture with Casa Loma School of Nursing to relocate School to
hospital campus to address nursing shortages.

RAND Corporation Santa Monica, CA


Research Consultant/Programmer
Provided programming and project management support for Medical Outcomes Study (
MOS) for renowned think tank. Assessed medical outcomes based on payor methods f
or health care services and pharmaceuticals. Published chapter in The Quality of
Medical Care: Information for Consumers, Office of Technology Assessment, OTA-H
-03866, 1988.

EDUCATION
UCLA Los Angeles, CA
M.S.P.H. HEALTH PLANNING, POLICY AND ADMINISTRATION
Health Services Management Fellowship Awardee: One of six Los Angeles County Dep
artment of Health Fellows selected in nationwide search.

UCLA Los Angeles, CA


B.A. PSYCHOLOGY/APPLIED COMPUTING
Chancellors Scholar
AFFILIATION
Celiac Disease Foundation Director at Large
Instrumental in establishing Celiac Disease Clinic at
UCLA Medical Center opened July 2010

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