RUDOLPH A.

PAYTON
10024 Fireside Lane Home Phone: (704) 537-0613
Charlotte, North Carolina 28215 E-mail: rp2e7b62@westpost.net
FLEET DIRECTOR: Public / Private Sectors & Multi-Site Operations
CREATING SOUND BUSINESS INFRASTRUCTURES- P&L ACCOUNTABILITY- BUDGET ADMINISTRATI
ON-
INVENTORY MANAGEMENT- COST CONTROL- STREAMLINING PROCESSES- CUSTOMER SERVICE-
HUMAN RESOURCES- VENDOR RELATIONS & CONTRACT NEGOTIATIONS- STAFF DEVELOPMENT & T
RAINING
Dynamic and results-oriented Business Professional with a history of outstanding
Fleet Management achievements in both the public and private business sectors
Systematically analyzes performance indicators to understand the organizational
strengths and deficiencies; translates findings into functional, value-added pro
grams that also encourage a team-oriented work culture. Effective leader and mot
ivator; generates mutual trust and respect among employees, employers, customers
and business partners. Recognized for sound judgment, trouble-shooting initiati
ves, and the ability to achieve results in culturally diverse settings. Possesse
s Certified Equipment Manager designation with the National Association of Equip
ment Management Professionals (AEMP).
CAREER HISTORY and SELECT ACCOMPLISHMENTS
CITY OF CHARLOTTE, Charlotte, NC 2006 - 2009
FLEET DIRECTOR (2006 2009)
OPERATIONS MANAGER (2006)
Directly responsible for strategic business development and the day-to-day manag
ement of the Fleet Operations supporting the Citys Business Support Services and
Equipment Management Division (BSS/EMD). Accountable for 5,000 pieces of equipm
ent and 4,200 units of rolling stock in five different maintenance and repair fa
cilities. Hired, managed and mentored five section managers, and indirectly resp
onsible for a total team of 129 employees. Served in an advisory capacity to the
City/County Fleet Management Advisory Team (FMAT).
* Saved $1M in operating expenditures by streamlining cost controls, decentrali
zing the parts function, and restructuring organizational hierarchy to maximize
human capital overhead.
* Spearheaded, led and developed the acquisition and disposal of fleet vehicles
and equipment totaling $9,000,000 annually. Collaborated with the Purchasing Dep
artment relative to specifications, delivery and vendor relations.
* Launched 17 new data dashboards to the Fleet Management Information System (FM
IS) to improve budgeting and accounting processes and accuracy, as well as impro
ve customer service.
* Guided the development and implementation of a cost recovery program for a $17
M fleet budget.
* Directed and led the implementation of a new financial footprint model for cus
tomer billing which eliminated $135K in administrative overtime costs as well as
enabling the customer to download migrated data and prepare specialized reports
.
* Spearheaded a weekly cycle count program to maximize inventory accuracy and re
duce aged or obsolete inventory, resulting in a 96% accuracy rate.
* Achieved the "National Blue Seal Award" from the National Institute of Automot
ive Service Excellence for the three major service and repair facilities.
CITY OF FORT WORTH, Fort Worth, TX 2001 - 2006
ASSISTANT DIRECTOR (2002 - 2006)
ASSISTANT SUPERINTENDANT (2001 - 2002)
Recruited to revitalize underperforming fleet operations and quickly promoted to
Assistant Director with the City of Fort Worth's Division of Equipment Services
. Oversight responsibility included: five facilities and the overall parts funct
ion, as well as supervising five shop managers with indirect accountability for
165 employees. Instituted the Division's first comprehensive business plan compl
ete with detailed, task-oriented objectives, vision and mission. Instituted stan
dards of excellence, repair turnaround expectancies, vehicle parameters, and lab
or utilization breakdown to enhance service delivery to customers. Served as lia
ison with the City's legal counsel on any labor complaints, and proactively reme
died potential problems before they could turn into law suits.

RUDOLPH A. PAYTON Page Two

CITY OF FORT WORTH Continued

* Played a critical role in reorganization of the business infrastructure to cre
ate a team-oriented work environment. Conducted staff meetings, established trai
ning expectations and curriculum, set performance measures, defined goals and ob
jectives, and disciplined employees when appropriate.
* Established a charge back labor utilization system, which improved labor utili
zation rate from 70% to 92%, while improving fleet availability from 79% to 95%.
* Improved the number of ASE Certified Technicians from 19 to 62.
* Recipient of the "2005 National Fleet Masters Award" from the Association of E
quipment Management Professionals (AEMP) for the best public sector fleet.
LAIDLAW TRANSIT SERVICES, Savannah, GA 1998 - 2001
VEHICLE MAINTENANCE MANAGER
Managed a 47-vehicle fleet of paratransit buses that supported a physically and
mentally handicapped population for the City of Savannah and surrounding territo
ries. Personally accountable for all facets of fleet operations, including maint
enance, labor utilization, warranty administration, and fleet availability.
* Certified ASE Technician with diverse responsibility for not only vehicle main
tenance but regulatory compliance for the installation and repair of unique spec
ialty equipment, such as wheelchair lifts.
* Collaborated with outside vendors to order parts and equipment.
* Conducted nearly 60% of the work in-house and outsourced approximately 40% of
the work, primarily on wheelchair lift maintenance and installation.
CITY OF SAVANNAH, Savannah, GA 1993 - 1998
FLEET MAINTENANCE ADMINISTRATOR (1994 - 1998)
HUMAN RESOURCES SPECIALIST (1993 - 1994)
Hired to create and implement training and development modules with emphasis on
improving efficiencies, productivity, and talent level of employees and manageme
nt. Programs focused on team building, planning, business power modules, cultur
al diversity, management development, among other programs. Recruited by the Dir
ector of Vehicle Maintenance to serve as Fleet Maintenance Administrator and bri
ng a new level of sophistication, with respect to business management to the dep
artment. Assessed existing business infrastructure and talent pool to determine
areas for streamlining operations, technical skill improvement, and labor utiliz
ation.
* Led a team of 45 employees to manage a 1,150 piece equipment portfolio, rangin
g from municipal administrative vehicles, heavy duty trucks and excavators throu
gh fire, police, and garbage trucks.
* Reduced maintenance expenditures by 15%, while improving availability from 72%
to averaging 90%.
* As HR Specialist, developed 15 comprehensive training and development modules
from ground level. Personally taught several courses which were consistently boo
ked and received superior reviews.
* Supported a workforce of 2,000 employees with diverse HR services, including:
compensation and benefits, training and development, employee relations, and aut
hored job descriptions, among other services.
_________________________________________________________________________
EDUCATION
B.A., UNIVERSITY OF DAYTON, Dayton, Oh
INDUSTRY RELATED SEMINARS / CONTINUING EDUCATION PROGRAMS
* INTERVIEWING TECHNIQUES * SIMULATED BARGAINING * ACCIDENT PREVENTION & SAFETY
* FACILITATION
* MANAGERIAL POWER * LEADERSHIP DEVELOPMENT PROGRAM * CERTIFIED EQUIPMENT MANAGE
MENT * ASE CERTIFIED MASTER TECHNICIAN, AUTOMOTIVE LIGHT TRUCK CERTIFIED (expire
d)