James E.

Fishel
Resume

Ph: (916) 856-2370

Or jf9cf90c@westpost.net

Position Applying For: Customer Support/

Technician

James E. Fishel
Personnel Info: 2318 Mabry Dr
Sacramento, CA 95835
Cell Phone: (916) 856-
2370
Email: JEFISHEL@ SUREWEST.NE
T
Profile 17 years as an Experience troubleshooter for a loc
al elevator company. This includes
Customer Support/Board and drive repair-troubleshooting down to component level/
Installation /Soldering/ Schematic Reading/Teaching customers basic
troubleshooting
skills and helping with installation of their product.

Education: High School: Graduated from Wichita West High School i

n June 1983
High School Diploma
GPA of 3.8
Major In: Mathematics/Accounting
Technical School: Graduated from ITT Technical Institu
te in Rancho Cordova
In Aug 1987 with Appli
ed Associates Degree in
Electronics Engineerin
g GPA of 3.8
Graduated from "The He
lm Group" in Los Angles
 In Aug 1997 with Certi
ficate of Training
In "Self Management"
GPA of 4.0
Military: US Army July 1983 to May 1986
Honorable Discharge (end of service)
Rank last held: E4
Military Experience: Electronic repair of
Chaparral (air defense) systems
Manag
ing reports for all maintance for motor pool
100% o
n all IG/Battalion Inspections.

Job Experience:
August 1993 to July 2010 Motion Control Engineering (MCE) 11380 White Roc
k Rd
Rancho Cordova 95742
PH: (916) 463-9200
Positions Held: 7+ years in MCE Technical Support which
includes
Troubleshooting/Modification-
Engineering/Training
17 yrs experience in Schemati
c reading and Customer Support.
Also work on testing all boar
ds and controllers
Quality Inspector/Board Repai
r/Document control/
Testing/Repairing all Boards
and drive units (A/C and D/C Drives)
Including wiring and solderin
g of components
Reason for Leaving: Lay-off due to Lack of work /Sales
.
Job Experience Cont.

June 2004 to Present Wal-Mart 755 Riverside Ct. W. Sacramento, C

A 95605
Ph: (916) 373-2200
Current Position: Courtesy Clerk/ CSS/Cashier
/Lay-way Manager
Repair carts a
nd cart machine/Bicycle assembler
Repair the ele
vators and cart escalator/general maintance
And making sur
e the job gets done.
Reason for Leaving: Presently working part time
Feb 1991 to Aug 1993 Treasure Chest Advertising Harbor Blvd W. Sac
ramento, CA 95605
Position Held: Roll Tender/Sorter/Ship
ping and Warehouse
Reason for Leaving: Lack of Hours
Dec 1989 to Feb 1991 Hewlett/Packard Roseville Blvd Roseville,
CA.
Position Held: Troubleshooting Boards
for Computers
Assembly line
s/Soldering/Schematics
Reason for Leaving: Temporary Assignment
July 1986 to Dec 1989 Copier Vending Sacramento, CA.
Position Held: Journeyman Repair for c
opiers in Sacramento area
Including ass
embling new copier machines/Sales/
Parts orderin
g and Customer Service
Reason for leaving: Went out of Business

Skills: Fast learner/Team player/Dependable/Self managed/Customer Service

Orientated/
Highly motivated/Analytical problem solving/Great communicatio
n skills/
Able to troubleshoot-repair and train customers on installatio
n of products.
Able to multi task in stressful situation.

Reference: Pal Hayer MCE Technical Support Manager

(916) 463-9207
Blake Currier MCE Customer Service Manager
(916) 463-9214
Greg Dame Friend/Fellow Technician @ MCE
(916) 463-9436
Chris Tippets MCE Tech Support Technician
(916) 463-9266
David Pressley Wal-Mart Store Manger
(916) 373-2200
Chuck Parker Otis Elevator/Customer/Friend
(513) 535-8912
(Cincinnati, OH)
Chance Felling Business Owner/Customer/Friend
(317) 634-8001
(Indianapolis, O
H)