Ruth Ann Penton RN

78006 N Fitzmorris Ext.

Covington, LA 70435
985 590-7669 Cell
985 234-9911 Home
Email: rp9fed2e@westpost.net

WORK EXPERIENCE CONFIDENTIAL

Department of Veterans Affairs 3/2002 - Present
New Orleans, LA
Grade Level: A 12-6
Salary: $75000.00 USD Per Year
Hours per week: 40
Rating Veterans Service Representative
In October of 2009 I took a hardship transfer to the New Orleans Office. Prior t
o that time I was in the Atlanta Regional Office.
I have been assigned to the Global War on Terrorism Team. I specifically focuse
d rating claims for Gulf War veterans that had been seriously injured, congressi
onal inquiries and highly sensitive cases. I establish service connection for co
mpensation and pension benefits for veterans, assign percentages of disability,
determine entitlement to permanent and total disability, vocational training, me
dical and dental treatment, automobile or other conveyances, insurance, speciall
y adapted housing and other ancillary benefits based on extensive review of the
veteran's claim file, service treatment records, examinations and any other exte
rnal public or private records when warranted. I communicate and interact with t
he veteran, Veteran Service Officer (VSO) representatives, other VA Regional Off
ice employees and VA Medical Center staff to facilitate accurate and timely exam
ination requests and reports. I interpret and analyze veteran claim files for ap
propriate development and final rating determinations. I use my knowledge of Fed
eral Laws pertaining to compensation, pension, and VA regulation and procedures
that implement these laws to accurately rate claims. I use the knowledge of comp
uter systems technology to utilize rules-based claims processing, monitoring and
correspondence preparation. I evaluate evidence and allegations while drawing s
ound conclusions when rating claims files. I work independently using sound judg
ment, guidelines, and computer systems technology. I exercise a high degree of i
ndependent judgment, skill, and initiative in adapting guidelines and procedures
to individual case circumstances. I have skill to function effectively in a str
essful environment. I am able to prioritize and execute tasks in a high pressure
environment. I have also used my background and ability to assist and train sup
port staff and new trainees.

(Contact Supervisor: Yes, Supervisor's Name: Fred Robinson, Coach, Supervisor's

Phone: 404 929-5499)
Thomas Osborne, DDS 2/2001 - 3/2002
Tucker Georgia US
Salary: 40000 USD Per Year
Hours per week: 40
Registered Nurse Clinical Supervisor
Supervision of the work area and clinical personnel. Responsible for medical cl
earances on medically compromised patient, such as patients with hypertension, m
itral valve prolapse, cardiac instability, bleeding disorders, etc. I set up and
administer intravenous sedation on surgical patients. I coordinate and assist i
n surgery with hospital cases, which involve complex maxillofacial surgery. I as
sisted Dr. Osborne with surgical procedures in the office. Administratively, I a
ssisted clerical personnel with scheduling of patients for appointments, verifyi
ng insurance benefits and with follow up of insurance payments. I maintained all
clinical/emergency equipment/supplies and narcotic logbook.
Urology Associates of DuPage, S.C. 3/1997 - 1/2001
Wheaton Illinois US
Salary: 43,5000.00 USD Per Year
Hours per week: 40
Practice Manager
Administrative- Maintained successful operating and capital budgets. Responsibl
e for payroll and office accounts payable. Completed numerous cost/benefit analy
ses resulting in considerable savings. Developed numerous procedures to aid in e
fficient operation of clinic. Communicated regularly with resource people in sup
porting organizations to solve complex problems. Ensured correct /complete billi
ng/coding in order to maximize revenue. Assisted insurance and billing with pred
eterminations/ difficult appeals. Chaired monthly MD and staff meetings, quarter
ly full staff meeting for communication, planning and quality improvement purpos
es. Worked closely with multiple IPA's. Facility Management - Planned, budgeted
and managed major remodeling project to increase office space. Responsible for d
ay to day building and equipment maintenance problems. Planned and facilitated i
mplementation of new Lucent telephone system including voice mail. Technical - D
irected implementation of new business office computer system (Medic). Knowledge
able in diagram. Planned and facilitated implementation of computer local area n
etworks. (hospital/lab systems + dictation). Acted as administrator for networks
assisting staff with problems and teaching computer use. Competent with PC prog
rams: databases, Windows, medical manager. Nursing skills include: surgical/offi
ce procedure scheduling, UDS, Cystoscopy with collagen/durasphere injections, TR
USP, Neotonis extracorporeal magnetic innervation chair, TUNA, TUMT study, Vasec
tomy. Personnel Management- Supervised office team: total of 18 people. Intervie
wed, hired, terminated, trained and evaluated performance of team members. Devel
oped job descriptions and task listings for business office, and nursing positio
ns. Successful problem solving capabilities with team members and both internal
and external customers.
Central DuPage Hospital 7/1982 - 10/1995
Winfield Illinois US
Hours per week: 40
RN - Various Position
1995-1996 ER Staff Resource RN
1988-1995 ER Staff Nurse (16-bed Level II Trauma Center)
1987-1988 Acting Coordinator ICU
1983-1987 Charge RN ICU
1982-1983 ICU Staff Nurse
From 1988-1995 I worked in the Emergency Room at Central DuPage Hospital. I util
ized my knowledge of critically ill patients and applied that knowledge to the e
mergent care of Patients . I took patient histories and assessed their physical
being. I developed diagnoses and teamed with the physicians and other staff memb
er to treat the patient accordingly. Many times life and death situations were e
vident and decisions with fast accurate responses were critical. I dealt with gr
ief stricken family of patients that acutely ill or critically injured. Working
in a 16-bed Level II Trauma Center, I dealt with many types of patients and illn
esses such as heart attacks, fractures of bones, difficulty breathing, accidents
, just to name a few. Teamwork is essential to get the work completed for the we
ll being of the patient. I worked with the Fire Departments, Paramedics, to all
departments of the hospital such as lab, X-ray, and EKG. (Contact Supervisor: Ye
s, Supervisor's Name: Human Resources, Supervisor's Phone: 630 933-6100)

EDUCATION College of St. Francis

Joliet, Illinois US
Bachelor's Degree - 5/1992
Major: Health Arts
Triton Jr. College
River Grove, Illinois US
Associate Degree - 6/1977
Major: Registered Nurse
College of St. Francis
Joliet, Illinois US

Relevant Coursework, Licensures and Certifications:

20 Semester hours completed in the Masters in Health Administration Program

JOB RELATED TRAINING Registered Nurse Licensure - State of GA number 151698 - cu

rrent
Registered Nurse Licensure- State of LA
125 CEU's
BLS/AED training 8/2010

ADDITIONAL INFORMATION Computer software: Windows 2003, Excel, Veris, RBA 2000,
QTC exam trak, Capri - VA Medical Centers
Type>40 words per minute
REFERENCES UPON REQUEST