OBJECTIVE

Transitioning into the Financial Services using my previous work experience.

SUMMARY
Multifaceted entreprenuerial experience with achievements in Administrative Fun
ctions....Personnel Recruitment....Fleet Management....Office Procedures....and
Customer Service. Challenged and inspired in a fast-paced environment.
PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS
Operations Manager/Driver - 1979 - Present
Brake Transportation Company, New York City.
Skilled in employee development through training and example. Record of signific
ant contributions to efficiency levels and productivity. Served as "communicatio
ns link" between various configuratrions of : Employees....Clientele....Governme
ntal Regulatory and Law Enforcement Agencies....Attorneys....Insurance Company R
epresentatives....Business Brokers....Competitors.....etc. Manage varied aspects
of operational functions; handle extensive customer service, from minor to comp
lex problem resolution; hold personal responsibility for management of traffic a
ccidents - from reporting documentation through claims and negotiation/settlemen
t procedures. Joined business - after graduation - which consisted of one Medall
ion, and contributed significantly to its growth to sixteen Medallions. >> Serve
d as President of two corporations. >> Reported directly to the Corporate Presid
ent (as 2nd in command) with a primary directive to impact efficiency levels and
cost containment efforts in tandem with growing the business. Productive commun
ication and interpersonal skills. Strong negotiation talents. Decisive yet diplo
matic. Task-oriented approach to problem resolution. Aptitude for judicious budg
et adherence and effectve time management. Innovative approach to reorganization
and systemization. Record of procedural changes, producing increased workflow,
maximized manpwer and enhanced bottom line profitability. Deal directly with equ
ipment service providers and negotiate accident repair costs; shop routine maint
enance rates....select vendors....schedule mechanical work.....arrange for all i
nspections....and follow-up on paperwork flow.
Monitor and maintain tight financial control over expenditures. Conduct physical
inspections of all equipment periodically; designate the strategic scheduling a
nd dispatch of Medallions.
Direct the activities, productivity and performance of personnel. Function in re
cruitment, selection and training. Ensure stringent compliance with all standard
s and regulations.
Establish, interpret and enforce corporate policies and procedures. Addresss dis
ciplinary requirements and dismissals when necessary. Handle disputes, misunders
tandings, critical situations and emergencies with clarity of mind and sound jud
gement.
EDUCATION
B.A., Sociology, Minor: Communications/Rhetoric-Speech Department. - May 1983
Temple University, Philadelphia,Pa.
Dean's List 3 semesters.
Certificate - 1997
Baruch School of Continuing and Professional Studies-CUNY., New York, N.Y.
Financial Accounting I; Computer Studies: Basic Computer Skills (currently upgra
ding to Windows Vista and Microsoft Office 2007).