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Lisa M.

Garceau, PHR
2010 Meadow Mist Ct. * Elverta, CA 95626 * (916) 709-9172 * lg
ab0308@westpost.net
Public Profile: http://www.linkedin.com/in/lgarceau

Professional in Human Resources (PHR) offering extensive experience distinguishe


d by commended performance and demonstrated results. Proven background in progr
essive generalist and management experience, solid business acumen, and demonstr
ated ability to add value to any size organization. A strong leader and team bu
ilder with exceptional relationship building skills across all organizational le
vels. Keen presentation, negotiation, problem solving, and conflict management
skills.

Career Highlights

* Experience with both start-up and rapid-growth organizations.


* Represented company interest in Equal Employment Opportunity
Commission, Department of Labor, and Department of Fair
Employment and Housing complaints, resulting in no judgments
against companies.
* Developed a results-oriented safety program that yielded a lower
experience modification rate and increased employee and
supervisor awareness.
* Created innovative benefits plan with creative pricing strategies,
which allowed the company to compete for better employees.
* Developed a quarterly incentive program for all levels of personnel.
* Evaluated, selected, and implemented a 401(k) plan to integrate
with pension plan.
* Value driven Human Resources professional with 26 years
expertise.
* Knowledgeable in state and federal laws, regulatory compliance
programs including Affirmative Action, FMLA/ADA, Worker's
Compensation, Wage/Hour, and COBRA/HIPPA.
* Adept in writing and communicating policies, plans, and events, in
addition to encouraging a free flow of information across
organizational lines.
* Experienced meeting and training facilitator.
* HRIS expert with HR Vantage, Peoplesoft, and ADP.
* Seasoned compensation & benefit professional with proven ability
to be strategic as well as cost effective.
* Proficient in the practices of accounting and developing procedures
to assure proper auditing techniques.

Summary
* Strategic Business Planning
* Health & Safety Program Design
* Change Management
* Employee Relations
* HR Policy, Process & Systems Design
* Leading Edge HR "Best Practices"
* Organizational Design & Development
* HRIS Technology Solutions
* Recruitment & Employment Management
* Merger & Acquisition Integration
* Leadership Development & Coaching
* Employee Management & Retention
* Benefits & Compensation Design
* Human Capital Rewards & Recognition Programs

Professional Experience
Human Resources Consultant
Rezolve/studentaid.com - Sacramento, CA
May 2010 - June 2010
Most current assignment -
Human Resource consulting for companies ranging from start-ups to midsize compan
ies. Provided coverage for the current Human Resources Manager out on medical l
eave. This included all aspects from recruitment, benefits, on-boarding, leaves
, and terminations.
Human Resources Manager
Airco Mechanical, Inc. - Sacramento, CA 2008 - 2009
Civil Engineering, Construction Management, Construction working with two union
trades.
Human Resources Manager for a design engineering, sheet metal, and HVAC construc
tion organization. Worked with two local unions, representing approximately 85%
of the workforce. The union employees were primarily local occasionally worked w
ith out-of-area union halls. A $90 million dollar family/employee owned business
with employment at its highest of 450 employees. Managed union and non-union p
ersonnel and benefits administration. Interpreted and managed administration of
collective bargaining agreement. Conducted disciplinary meetings, recruiting a
nd on-boarding, and performance management administration. The senior managemen
t team was advised to put in place a Human Resource Department in an effort to m
arket the company better. Researched, analyzed, and recommended salary adjustmen
ts and bonuses for non-union employees.
Key Results:
* Conducted a complete Human Resources Audit to determine areas
of strengths and weaknesses and to determine direction and
goals of the department. Reviewed current organization structur
e
and made recommendations to change and cut costs via
strategies other than layoffs.
* Coordinated training efforts in such areas as Cal/OSHA Fall
Protections, Cal/OSHA Heat Illness, Defensive Driving, and
Scaffold Awareness.
* Overhauled the existing Workers' Compensation process. Started
with Value Stream Mapping of the current process to focus on the
customer and employees. This allowed focusing on identifying and
eliminating waste, getting employees the care they needed faster
.
* Worked diligently to eliminate any lost-work-days incidents by
developing a modified return to work program.
* Made alternative assignments available if accommodations could
be made.
* Audited Workers' Compensation hours to ensure compliance,
corrected missing recordable hours worked, avoiding penalties an
d
interest.
* Created a Corrective Action Program in an effort to positively
change employees' actions.
* Accepted full responsibilities of the Safety Director, including
ensuring that current training records were being maintained.
Human Resources/Safety Manager
Composite Engineering, Inc. - Sacramento, CA
2004 - 2008
Aerospace (Department of Defense), Electrical Engineering, Manufacturing, Govern
ment Warehousing, Multi-state locations.
Human Resources Professional for 300-employee, $50 million, multi-state, Departm
ent of Defense Manufacturing Corporation. Established, oversaw, and directed all
Human Resources activities. Preparation and case management of employee compla
ints, investigations, arbitrations, and litigations.
Responsible for defining organizational culture, developing strategic Human Reso
urces plans, and positioning Human Resources as a proactive partner to operation
s.
Key Results:
* Established competitive salary structure and comprehensive
benefits programs that enabled the company to attract and retain
employee talent. Introduced performance incentives linked to
individual and business unit contributions, and built a consiste
nt
structure to manage the delivery of employee services.
* Partnered with senior management to establish meaningful
baseline Human Resources metrics to support business needs,
turnover trends/analysis, training/retention rates, cost per hir
e,
Workers' Compensation accident/frequency rates.
* Conceived, developed, and implemented a series of innovative
Human Resources programs, services, and leadership initiatives
(e.g., comprehensive Supervisory Training Program, skills-based
training, performance-based incentive compensation program,
succession planning, ETP training grants, Workplace Violence, an
d
Sexual Harassment, and numerous reward and recognition
programs).
* Established occupational health and safety programs, including
IIPP, DDRP, health fairs, and incentive programs. Negotiated cos
t-
saving strategies and effective management practices to lower
and contain worker's compensation costs.
Human Resources/Training/Safety Manager - Multiple States
Teleplan - (Formerly ESL acquired by Teleplan) - Roseville, CA 1998 - 2004
Manufacturing, Warehousing, Distribution, Electrical Engineering, Assembly, Mult
i State Locations
Sr. Human Resources Professional for electronics repair and logistics provider,
a start-up manufacturing company partnering with Hewlett Packard. Upon the acqui
sition, Teleplan was faced with operating challenges resulting from rapid expans
ion, including 10 plus acquisitions over three years. Member of the Human Resour
ces Council that was tasked with helping create a formal Human Resources infrast
ructure to restructure and streamline the organization, reduce headcount, optimi
ze productivity, and positively impact the bottom-line performance. Provided Hum
an Resources guidance and counsel to senior operating executives on relevant Hum
an Resources and organization issues. Direct the development and implementation
of in-house and external training programs. Directed the design and made recomm
endations on procurement of benefit plans. Managed workers' compensation claims
and reporting. Directed governmental compliance reporting, e.g., AAP, EEO, Vet
s100, ERISA, OSHA; and contract specific compliance. Managed all immigration ma
tters. Fiscal responsibility of the annual budgets for the Human Resources and
Training Departments.
Key Results:
* Played key role in organizational change initiatives, including lean
management, six sigma principles, empowered work team
development, and competency based performance management
tools.
* Coordinated post M&A implementation of Human Resources
function and programs to assimilate new companies under the
Teleplan fold.
* Designed grassroots HR Shared Services Council that link field
units with corporate HR and provide common organizational vision
and consistency.
* Performed multi-site management and operational start-ups,
ranging from recruitment, payroll, state and regulatory
compliance, benefits, compensation, policies and procedures.
* Interpreted and resolved sensitive issues while making precedent-
setting decisions regarding employee relations, salary
administration, succession planning, career development, and
equal opportunity matters in order to support the division with
meeting business objectives.
Prior work experience provided upon request.

Education, Affiliations, Memberships, and Transferable Skills

Graduated June 09, University California of Davis


- Human Resource Development and Management
Human Resource Certification Institute
- Professional in Human Resources - Current Certification
Human Resource Certification Institute
- Senior Professional in Human Resources - Testing December 2010
- Currently preparing for the PHR-CA

Full Member in Human Capital Institute


Full Member of the Society of Human Resource Management
Member of Professionals in Human Resources Association
Member of Sacramento Area Human Resource Association
Member of Northern California Human Resource Association
Member of Sacramento Professional Network
Certified in Accident Investigations
First Aid/CPR Certified
Blood Borne Pathogens Trained
Defibulator Training
Conducted awareness training on Sexual Harassment (In compliance with AB1825)
Facilitated ISO 9001 Compliance Management
Internal Auditor for the ISO Compliance Team
Created and directed process Safety Management/Training Actives
Women's Empowerment Center - Mentor 01/2010 - Present

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