Jose A.

Betance
553 46th street, Apartment 2G
Brooklyn, NY 11220
(347)249-4477
jbab8c7e@westpost.net
Executive Summary:
* Skilled at encouraging others and developing rapport.
* Skilled with computer systems and software.
* 10 years experience as a manager.
* Planned and prepared work schedules, assigning employees to specific tasks.
Accomplishments:
Management
Supervision
Teamwork
Experience: Rite Aid Corporation Brooklyn, NY
Retail Store Manager 11/06 to 07/10
* Managed retail store and supervised employees.
* Executed daily operations of retail store.
* Planned and prepared work schedules, assigning employees to specific tasks.
* Wrote, designed and produced training guides.
* Formulated pricing policies on merchandise according to requirements for profi
tability of store operations.
* Instrumental in employee morale.
* Coordinated sales promotion activities.
* Trained and managed management trainees and achieved significant improvements
in their productivity.
* Prepared and directed workers preparing merchandise displays and advertising c
opy.
* Trained shift managers in price accuracy and recovery of store.
* Supervised employees engaged in sales work, taking of inventories, reconciling
cash with sales receipts, keeping operating records and preparing daily record
of transactions.
* Supervised and managed DSD deliveries from vendors.
* Ordered merchandise and prepared requisitions to replenish merchandise on hand
.
* Supervised 10 employees, scheduled work hours, resolved conflicts, determined
salaries.
* Ensured compliance of employees with established security, sales and record ke
eping procedures and practices.
* Successfully managed a 5-person team doing year end pre-inventory prep.
* Answered customer complaints and inquiries.
* Successfully handled problem employees.
* Locked and secured store.
* Structured and maintained employee records and terminations.
* Interviewed, hired and trained employees.
* Spearheaded culture change efforts.
Blockbuster, Inc. Brooklyn, NY
Assistant Manager 05/06 to 11/06
Gamestop, Inc. Philadelphia, PA
Store Manager 11/04 to 04/05
Kmart, Inc. Philadelphia, PA
Assistant Executive Manager 11/03 to 11/04
 Walmart, Inc. Berlin, NJ
Assistant Manager 06/02 to 10/02
Education:
* Pursuing a degree in management
* More than 40 hours of company-sponsored, degree-related coursework.
* Degree expected 2012.
Languages: Fluent in Spanish

Awards: Awarded Basic Leadership Certificate from American Management Associatio

n in New York, NY
License: 10 hour OSHA certificate
References: Available upon request