417-849-5155 / jgaedc12@westpost.net VICE PRESIDENT SALES / SALES OPERATIONS P&L / International Sales / Margin & Revenue Growth Organizational Development Process Management / Global CRM Program Management / Team Building / Training Global sales executive with proven success driving growth and profits for startup, mid-cap and Fortune 100 industry leaders DHL Express and FedEx Ground and most recently EDGE Logisti cs. Record of growing revenue while containing costs. Implemented systems and processes that improved performance while managing $3.3B in business and increasing shareholder value. *-Developing and instituting business & sales strategies that drive increased market share & profits *-Implementing new processes and systems dramatically improving ROI *-Embracing state-of-the art technologies consistently improving corporate performance Key Skills: Crafting and implementing effective sales strategies. Excelling in high pressure and rapidly changing environments. Exceeding company expectations and goals. Recruiting, training and mentoring strong professional sales teams. Building longstanding customer relationships even while negotiating creative win-win contracts. BS, Business Administration, Carlson School of Management, University of Minneso ta. SELECTED ACCOMPLISHMENTS Secured $8M in new business and improved profitability 5% at Edge Logistics. Dev eloped new strategies and programs across departments improving sales, marketing and customer service, which put the company on track to exceed its first year g oal. Increased logistics revenue 30% and profitability 8% at Ward Transport and Logistics. Implemented and trained team on bundled/integrated consultative sales process/solution. Bundled LTL, TL and Logistics Services so customers only had to contact one person within Ward, rather than several different people. Grew sales at DHL 12% with 8% fewer sales executives and a 10% reduction on the $58M P&L budget. Field Sales numbers were flat and costs were climbing. Implemented program designed to increase effectiveness and efficiency of each sales executive. Eliminated non-performers. Sales increased from $3B to $3.36B. Key player in successful 90-day integration of sales operations after DHL purchase of Airborne. Developed plan and recruited integration team. Incorporated competition and reward and recognition programs and designed a matrixed integration organization. Achieved goal of providing one fac e to the customer in 90 days. Turned around the Midwest Region at DHL from last to first place in quota attainment. Region was at 94% of plan and in last place for quota attainment and profitability. Implemented Mentoring and Performance Management Programs. Region achieved 100% of plan, became #1 in quota attainment at 104% on goal to hit $208M in revenue, #2 in profitability and had the lowest sales executive turnover at 13%. CAREER HISTORY Sr. Executive, Edge Logistics, January, 2010 to August, 2010. Had complete P&L responsibility for this $30M startup parcel distribution logistics company. Built executive team. Developed new "Expedited Parcel Distribution Solution Strategy" focused on providing large parcel distribution for next day service customers at reduced rates. Sr. Vice President Sales & Marketing, Ward Transport & Logistics Corp., 2007 to 2009. Manage P&L budget of $7.5M and 110 associates for this $167M company. Implemented strategy, driving sales and improving customer satisfaction. Transformed sales team into a solutions-oriented consultative sales force. DHL Express, $70B global transportation and delivery company. *-Vice President (Various), 2005 to 2007. Positions included: VP Telephone / Inside Sales and Sales Support, VP Sales Process and Development-US, and VP Field Sales-US. Managed sales budgets ranging from $500M to $3.3B and operating budgets up to $58M. Managed and provided support for 1100 sales executives. *-Vice President, Sales Process & Support-US, 2004 to 2005. Designed / built new sales support organization providing: automation, compensation, communications, reporting, metrics & pre/post sales support. *-Vice President, Ground Services-US, 2003. Developed second year commercial strategy and DHL's ground product service offering. After integration with Airborne Express, led the sales integration process team. Began as Regional Sales Director in the Midwest Region in 1999 and promoted to Sales Director, USA in 2002. Earlier: Roadway Package System, Inc. (RPS) / FedEx Ground, Regional and District Sales Manager.