SUMMARY

Seeking a challenging Management position in which my experience and training in

management, finance, and customer service will be of value.
QUALIFICATION HIGHLIGHTS
* Strong leadership skills with the ability to manage and motivate staff to achi
eve results
* Cooperative teamwork at all levels
* Planning, Leadership, and Communication skills
* Track record reducing cost and increasing revenue
* Expertise in planning, marketing, cost analysis, budgeting, expense control, s
taffing, training, and quality management.
EXPERIENCE SUMMARY
Restaurant Manager - 2009 to Present
Applebee's, Duncanville, TX
Manage daily operations which include bi-monthly inventory, ordering, training n
ew associates, maintaining great guest relations, and creating in store and dir
ect marketing. By keeping waste under control I have lowered cost by ten percent
. I train and coach associates to provide excellent customer service and with th
e in store marketing campaign I have increased sales by twenty-two percent.
BARTENDER/ASSISTANT MANAGER - 2003 to 2009
OUTBACK STEAKHOUSE, DeSoto, TX
Facilitated all phases of restaurant operations including; supervise and maintai
n employee training for the bar and guest area. Provided superior guest service
with proven ability to assist and meet customer expectations. Increased and gene
rated sales through the development and implementation of traditional and non-tr
aditional marketing campaigns.
STORE MANAGER - 2001 to 2002
BRAUM'S, FORTH WORTH , TX
Managed all phases of store operations to ensure maximum sale and profitability
through focusing on key business initiatives, store presentations, marketing ex
ecution, inventory management, customer service, loss prevention, payroll manage
ment, risk management, and daily operational cost control.
STORE/ MULTI MANAGER - 1998 to 2001
ECKERD, DALLAS, TX
* Managed all operations of the stores with sales exceeding $12 million to inclu
de merchandising, sales, inventory control/ asset management, vendor relations,
finance(P&L), employee scheduling, customer development, staffing and management
development.
RESTAURANT MANAGER - 1996 to 1998
DENNY'S, DALLAS, TX
Managed the day to day operation of the restaurant with annual sales exceeding $
2.6 million to include hiring, employee training, and supervision, weekly/monthl
y inventory, purchasing, and new menu introduction.
RESTAURANT ASSISTANT MANAGER - 1991 to 1996
KFC, DALLAS, TX
Assisted with management, supervision and training of 50 employees. Handled dail
y sales report (DSR), monthly inventory, and purchasing. Assisted customers with
inquiries and complaints, satisfying specific needs while exceeding expectation
s. Received bonuses for an outstanding job.
EDUCATION
Associate, MANAGEMENT - 1996
EL CENTRO COLLEGE, DALLAS
Major Courses Include:
* ACCOUNTING
* PROBLEM SOLVING AND DECISION MAKING
*HUMAN RESOURCES MANAGEMENT
*ORGANIZATIONAL BEHAVIOR