Behzad HAYATI

8 Brafferton Ct.
27713 Durham, NC
Phone: (919) 768- 2311 bh2a6b44
@westpost.net
INFORMATION TECHNOLOGY PROFESSIONAL
Amdocs Billing System, Business Analyst, Project Manager
Professional, skilled and trustworthy, I have ten years of IT and Telecommunicat
ion experience in different phases of Software Development Life Cycle. I can be
a valuable asset for your company both in Business Applications Support Analysis
and Project Management Professional. Core competencies include:
* Requirement Elicitation and Analysis
* Commissioning Specialist
* E-Commerce
* Process and Procedure Modeling
* Application Development
* Quality Assurance
* Database design and optimization
* Interpersonal Skills
* Implementation
-Professional Experiences-
* Senior Business/ Solution Analyst
(Orange Communications; Switzerland) 2007 - present
As a key pillar and the subject matter expert in specific billing area, I had an
active role in realization of most important business projects and initiatives
through scoping, estimating, designing, developing and project planning. I becam
e an incontrovertible liaise among different stakeholders in order to elicit, an
alyze and validate requirements for the changes to the business processes, polic
ies and information systems.
Translating technical specification into detail design and implementation of the
technical solutions through billing systems (Ensemble-Amdocs for Postpaid) and
(BRM-Infranet for Prepaid) are my main achievements in this function.
* Senior Integration Specialist/ Team Lead
(Orange Communications; Switzerland) 2004 - 2007
Integration and Maintenance of CRM Applications: I supervised a team of several
individuals including Internal and outsourced employees during this period. I ma
naged different technical CRM platforms through coordinating, defining, staffing
as well as application design and their integrations.
I positively contributed to the stability of company CMMI level by defining the
right requirement scopes and controlling the quality of deliveries provided by t
he outsourced / partner companies.
* Senior Commissioning Specialist
(Orange Communication; Switzerland) 2001 - 2004
Dealer/POS Commissioning/ Incentive Management System: As a commissioning specia
list, I defined and created several engineering specifications according to the
market needs. During the same period, I also developed flexible algorithms in or
der to calculate complex commissioning requirements requested by sales departmen
t.
* Senior Consultant / Developer
(Consulting Company NODS; Switzerland) 1999 - 2001
Successful accomplishment of several mandates consisting of creation of secured
E-commerce solutions; Re-engineering and enhancement of the existing application
s; creation of intuitive web based content submission and management tools; impl
ementation of the data model and database management system.
-Education & Certification-
Engineer of Computer Science - Software Development (EPFL: Swiss Federal Institu
te of Technology; 1999 Switzerland)
Certification: Project Manager Professional (PMP)
Additional completed Training:
* Professional Business Analysis (BAP)
* Business Process Modeling (BPM)
* AMDOCS (Billing System/ Product Catalog)
* BRM (Infranet Real Time Pricing/development)
* Oracle Perfection /SQL Optimizer and Performance
* Java Language Expert/Construction of Web Appl.
-Technical Skills-
Billing Products:
AMDOCS Ensemble and Enabler / BRM INFRANET (Pricing System)
Tools:
ARIS, Contour, Rational rose, Mega, Toad, Eclipse, Mercury Test Director, Clear
Quest,...
Relational and Object Database:
Oracle, SQLServer, Access, Filemaker Pro, Omnis, O2 (OO).
Operating Systems:
UNIX, Windows NT, Windows, MacOS.
Programming and other skills:
C, Pro*C, Java, PL/SQL, Shell, Perl, Prolog, Lisp, PVM, Newton, ASP, JavaScript,
VBscript, Pascal, Ada, Assembler, CDML, XML, HTML, vi, CVS, Tuxedo, MQSeries, e
tc
Languages:
English, French, Persian