TAMMY R.

WALSH
2809 Blue Wood Trail
Flower Mound, TX 75022
(H) 817-430-1800
(C) 972-672-9885
twe5d460@westpost.net
CAREER SUMMARY
Senior Level Executive with extensive hands-on experience in management, busines
s leadership and working with many levels of Executive Management. A polished b
usiness professional with extensive crossindustry experience in Healthcare, IT &
Financial Consulting and Aerospace/Government, with success in creating and inc
reasing productivity, efficiency and profitability. Strong in creating budgets
and forecasting, as well as, facilitating business valuations and audits. Cons
istently employ an energized, can-do management style utilizing financial analys
is skills, organizational abilities, vision and tenacity. Continuously blend mo
tivation, leadership, creative and analytical abilities to develop and implement
innovative ideas that produce bottom line results.
Areas of operational expertise include:
Financial & Strategic Planning
Budget Development & Management
Accounting & Financial Operations
Business Case Development & ROI
Crisis Management
Staff Management & Development
Client Service
Demonstrated negotiation and organizational skills compiled with the ability to
prioritize multiple and complex tasks, often with conflicting deadlines. Proven
ability to work independently as well as perform as a team member. Exercise a
high degree of discretion, mature judgment, and tact in handling issues of sensi
tive nature. Strong leadership, problem-solving, planning, team-building and
project management skills. Consistently provide mentoring/coaching to staff and
foster a team-building environment to revitalize and restructure problem organi
zations ensuring organizational excellence. A capable change/transition executi
ve with the ability to engineer and execute operational turnarounds through exec
utive team-building and by galvanizing employee buy-in. Advanced knowledge of pe
rsonal computers, PDAs and associated software applications.

PROFESSIONAL EXPERIENCE
Regional Director Value Engineering, ACS Systech Integrators (September 2
008 to March 2010)
Enable the transformation of the sales and implementation teams from a product
and services centric focus to a value-centric focus by providing a set of strate
gic services offered to key customers and prospects, along the entire lifecycle
from initial consideration to post implementation of SAP products & solutions.
Deliver comprehensive business cases which include ROI & TCO analysis, Risk Man
agement procedures, Implementation Roadmaps, Change Management implications, SAP
Benefits, Transformational Strategies, Strategy Visioning workshops and Benchma
rks for best practices and value achieved.
Initiate and design SAP financial solutions to ensure back office interoperabil
ity and seamless financial reporting initiatives across company lines while meet
ing budgetary and time constraints/guidelines.
Engage in the development of new business and management of existing clients by
targeting clients, networking, cultivating and expanding business relationships
. Once project is sold, engage with customer by creating the scope, business so
lution, resource requirements and billing provisions with a statement of work.

Independent Consultant
(March 2008 to August 2008)
Provide consulting directly to customer in the vicinity of due diligence, busin
ess appraisal, claims review, finance process improvement, efficiency needs, aud
it, proposal reviews, etc. Focus is delivering client value with end-to-end fin
ancial management solutions.

Division Finance Director American Medical Response (AMR) (January 2007

to February 2008)
Provide financial leadership for the South Division which comprises of 22 marke
ts within 8 Southwest states. Articulate plans, communicate strategies, and mak
e recommendations at a 30K foot level and a strategic level. Provide leadership
for contract reviews, negotiations and pricing.
Prepare and present key presentations to top management, government officials a
nd major customers in order to win bid, pursue rate increase, increase potential
, etc.
Analyze monthly financial metrics as part of the close process. Ensure the ope
rations develop levels of efficiencies and streamline financial reporting proces
ses. Work with the Senior Financial personnel to develop user-friendly reports
for operations to assist the respective operations in the development of efficie
ncies.
Emphasis on cost containment and value added services. Work closely with opera
tions for the preparation, implementation, and continued use of budget. Provide
financial guidance to the Vice-President of Operations, Director of Operations,
Vice-President of Human Resources, Risk and Safety, Senior HR Manager, Manager
of Labor Relations, and Operations Manager with the costing and evaluation of co
ntract proposals and negotiations.
Prepare the financial budget and quarterly forecasts for each market with corpo
rate generated targets of membership growth while maintaining a profitable gross
margin. Establish strategic steps to engage the leadership team to make sure t
hese targets are accomplished.
Director of Finance TX & OK UnitedHealthcare, Plano, TX (September
2004 March 2006)
Director of Finance for North Texas, Central Texas and Oklahoma markets support
ing 2 CEOs with responsibility for $1.5B in revenues and over $150M in IOI with
a membership base of 760K. Responsible for frontline direction and oversight of
financial reporting, analysis, budgeting, forecasting, financial planning and b
alance sheet management.
Ensure the pre-tax target is met by setting controls in operating expenses, opp
ortunities in the reduction of medical expenses and securing optimum pricing con
ditions. Discover emerging trends and the internal causes, both favorable and u
nfavorable, in order to identify strategic steps in taking actions with underwri
ting, network management and/or sales. Identify environmental factors that can
impact external emerging trends, communicate and take action.
Prepare the financial budget and quarterly forecasts for each market with corpo
rate generated targets of membership growth while maintaining a profitable gross
margin. Establish strategic steps to engage the leadership team to make sure t
hese targets are accomplished.
Prepare, manage and communicate financial metrics as they occur in order to ens
ure the achievement of the forecasting expectations.
Facilitate and monitor a medical action plan that coordinates through network a
nd clinical operations, exploring actions that can lower the costs of the market
medical expenses. This entails contract review with possible negotiation impro
vements as well as, medical influence to our provider community.
Accountable for premium collection and maintaining a corporate acceptable level
of Days Sales Outstanding (DSO). Since my tenure, have managed from a DSO of 11
.6 days down to 3.7 days.
Team with the Sales organization to identify strengths and weaknesses of our co
mpetitors in order to value our products and price appropriately. Work with Und
erwriting to make sure our renewal of business is met by membership targets and
gross margin expectations.
Act as liaison for Regulatory and Compliance activities.
Regional Finance Director UnitedHealthcare, Plano, TX (
January 2002 August 2004)
As Line of Business (LOB) responsibility, partner with the Field Finance, Sales
, Underwriting, Site Executive and Market Leadership to develop, refine and impl
ement successful market segment, business and product strategies on a national l
evel. Also refine and implement strategies to improve under-performing markets.
Produce market specific assessments and guidance to signal if strategies agree
d upon are producing expected outcomes.
Provide leadership for the 4 segments of UHC business in overall financial, sal
es and operational objectives including identifying and addressing segment oppor
tunities and challenges. Manage segment-wide financial, sales and operational g
uidance and communicate new initiatives and disciplines.
Responsible for the preparation of an aggressive budget on a national basis for
all UHC business of $4 billion in gross margin and $15 billion in revenue. Thi
s includes membership growth targets, medical costs and revenue targets all whil
e maintaining an acceptable benefit cost ratio (BCR). Coordinate with the Field
for collaboration in agreement to the numbers by market and strategically worki
ng to reach the expected goals.
Prepare gross margin forecasts monthly while maintaining the budgeted expectati
ons for the LOB. Working with the Field, Corporate, Underwriting, Network and M
edical organizations to close any identified gap to reaching the expected goal.
Overall liaison between LOB and the 4 segments of business as well as the 26 fi
eld markets. The relationship between these organizations inherits the overall
forecasting of UHC business and the success of the companys profitability.

Controller CIGNA Healthcare, Irving, TX (May 1999 Januar

y 2002)
Ensure the pre-tax earnings target of the health plan is met or exceeded. This
is accomplished by controls in operating expenses, both managed and non-managed
, and the reduction of medical expense by medical action plans. Demonstrate a k
een ability to isolate critical issues and influence management to take appropri
ate actions.
On a monthly basis, analyze actual against plan for both operating and medical
expenses, and pursue any variances. Report the drivers of these variances and a
ny corrective actions to local Senior Management as well as, the regional CFO an
d team. Periodically evaluate and adjust controls as the environment changes.
Prepare an aggressive Annual Operating Plan and ensure monthly forecasts proper
ly reflect anticipated results. Given certain target expectations, make local a
nd regional Senior Management aware of any limitations that may be forthcoming.
Establish and monitor financial/operating internal controls and adjust controls
as the business evolves. Assist Compliance Officer in ensuring compliance with
applicable legal and regulatory guidelines. Support Senior Management in vario
us financial analysis for example, supporting the AVP of Contracting in evaluati
ng financial strength of prospective delegated entities.
Provide strategic leadership for the finance function managing a staff of 5. O
ther functions that are overseen are accounts payable, employee reimbursements,
over/under payment of claims, COB and workers compensation.
Joined the Executive Committee of the North Texas March of Dimes as the CIGNA r
epresentative. Used my presentation, communication and inter-personal skills to
be a key representative for this large fund raising organization. CIGNA is a to
p presenting sponsor nation-wide.
Senior Consultant/Project Manager - Deloitte & Touche LLP, Dallas, TX
(May 1996 to May 1999)
A manager of projects in a consulting services firm with primary responsibiliti
es in the dispute environment, which includes business insurance claims and liti
gation damages. Manage multiple levels of consultants on various projects natio
nwide. Present project briefings to executive management, both internal and ext
ernal, of project status on a continuing basis.
Provide clients with financial assistance requiring financial operational analy
sis, forecasting and projection of future business operations and results, as we
ll as financial modeling. Employ a variety of management accounting techniques
including a determination of replacement costs, unit production costs, fixed and
variable costs, historical patterns of sales, levels of production, pricing ana
lyses, inventory analyses and other methodologies to evaluate or determine losse
s.
Assist clients with developing financial plans and budgets for operating units,
monitoring business unit performance, understanding variances to budget and dev
eloping action plans for improvement. Type of analysis specifically includes lo
st profits determinations, time impact and schedule analyses, cost allocations,
and other valuations. Extensive schedules are created in the development of act
ual versus should-have-been scenarios.
Other consulting service includes government contract audits, business valuatio
n and budget forecasting. Clients consist of numerous industries including che
mical production, aerospace, technology, manufacturing facilities, hotel operati
ons, retail and wholesale distribution, and healthcare.
Participate heavily in recruiting for Deloitte & Touche, LLP at top college cam
puses throughout Texas. This includes the selection process from hundreds of ca
ndidates at the college site then progressing to the interview process in the of
fice. Also, interview experienced candidates for all position levels.
Consultant - Peterson Consulting, Houston, TX
(January 1996 to May 1996)
Assisted clients in estimation of damages arising from disputes involving breac
h of contract and intellectual property infringement. Applied financial analysi
s in the determination of lost profits by using a historical profitability analy
sis for damages sustained.
Provided special assistance to the attorneys in preparation of reports and exhi
bits for trial/settlement negotiations and investigated other relevant issues th
rough interviews with client personnel.
Accountant - Rockwell Space Operations Company, Houston, TX (August
1990 August 1994)
Provided accounting and financial services to the aerospace industry for 5 year
s. Responsibilities included the generation of monthly and yearly budget foreca
sts at the request of the National Aeronautics Space Administration (NASA); auth
orized account assignment for specific space shuttle related jobs per business u
nit; and authorization of reimbursements for all payments through the organizati
on.
Supervised a team of nine personnel responsible for the input of hours charged
weekly to each space shuttle related flight with a 4,000-employee base. Directe
d these efforts of data integration with corporate headquarters.
EDUCATION & RECOGNITION
University of Houston at Clear Lake Houston, TX Bachelor of Science Degree
 in Finance
Crohns & Colitis Foundation of America Board Member
Leukemia & Lymphoma Society Committee Member
March of Dimes CIGNA Executive Committee
National Management Association
NASA MORE Award 1992, 1993, 1994