KAREN A.

ALFANO, CPC-A
9050 West 144th Place
Orland Park, Illinois 60462
(708) 372-0179
kac2ceca@westpost.net

OBJECTIVE
To become a team member of a successful organization where my superior patient c
are, professional and courteous manner, and team spirit will further the achieve
ments and help accomplish the mission statement of the company.

EDUCATION
CPC SOLUTIONS, INC., MATTESON, ILLINOIS
2010
Medical Coding Program, CPC-A Certification
Curriculum included CPT, ICD-9-CM, HCPCS II coding and guidelines in preparation
for the American Academy of Professional Coders (AAPC) national certification e
xam.
CPC SOLUTIONS, INC., MATTESON, ILLINOIS
2010
Evaluation and Management Coding Abstraction
Curriculum included evaluation and management encounter note leveling and abstra
ction. 1995 and 1997 Documentation guidelines, key components, and modifier usa
ge were emphasized.
MORAINE VALLEY COMMUNITY COLLEGE, PALOS HILLS, ILLINOIS
2008
Ongoing: Medical Terminology
MEDICAL CAREERS INSTITUTE INC., CHICAGO, ILLINOIS
2003 - 2004
Diploma: Medical Billing/Coding Specialist
Curriculum included Current Procedural Terminology (CPT), International Classifi
cation of Diseases, 9th Edition, Clinical Modification (ICD-9) and Healthcare Pr
ocedure coding system (HCPCS), outpatient and hospital billing using the HCFA-15
00 and UB-92 universal claim forms, Anatomy and Terminology for all body systems
.

WORK
EXPERIENCE
FULL-TIME CAREGIVER
February 2007 - September 2008
Managed all financial matters, including insurance claims in addition to providi
ng home nursing.
Provided moral support and companionship.

GRUBB & ELLIS MANAGEMENT SERVICES, INC., LOMBARD, ILLINOIS

(Left company to be a caregiver due to terminally ill parent.)
February 2006 - February 2007
TENANT SERVICES COORDINATOR
Prepared and managed the execution of all service agreements.
Obtained and audited insurance certificates.
Assisted Accounts Payable, Accounts Receivable and Collection departments when n
eeded.

BRANDYWINE REALTY TRUST, ROSEMONT, ILLINOIS

(Formerly known as Prentiss Properties Limited, Inc.)
(Once company was bought out, my position was eliminated.)
October 2004 - February 2006
ADMINISTRATIVE ASSISTANT
Provided administrative and accounting support for Development, Acquisitions and
Property Management functions.
Assisted property manager in establishing and maintaining a positive tenant rela
tions program, assuring good public relations and tenant satisfaction programs.
Responsible for coding and processing invoices.

GENERAL GROWTH PROPERTIES, INC., CHICAGO, ILLINOIS

(Formerly known as Homart Development Company)
September 1981 - March 2003
CONTRACT ADMINISTRATOR (1996-2003)
Responsible for the timely and proper handling / execution of all contracts, cha
nge orders, and purchase orders.
Audited insurance certificates to ensure proper and current coverage.
Audited and data-entered commitments into job cost system for processing payment
s.
ADMINISTRATIVE SECRETARY (1987-1996)
Managed all administrative and contract duties for design and construction depar
tment and field employees.
Audited and coded, prepared and maintained contracts, bid packages, and confiden
tial spreadsheets.
Assembled and organized design presentations for architectural staff.
SENIOR EXECUTIVE SECRETARY (1982-1987)
Scheduled staff meetings.
Made travel arrangements for department.
Prepared and processed expense reports.

CLERICAL ASSISTANT (1981-1982)

This was an entry level position with the company.

SKILLS
CPC Credential, Evaluation and Management Course completion, and medical termino
logy.
Superior customer service, multitasking, attention to detail, strong communicati
on skills, and exceptional organizational skills.
Proficient in Microsoft Word, Excel, Outlook, PowerPoint, and Dictaphone transcr
iptions.

References will be furnished upon request.