CONFIDENTIAL RESUME OF

PAUL M. SEVERINO
4930 BOTANICAL AVENUE
ST. LOUIS, MISSOURI 63110
(314) 776-3232 RESIDENCE
(314) 560-8901 CELL
E-mail ps7e1460@westpost.net
OBJECTIVE TELECOMMUNICATIONS OR NETWORK MANAGEMENT position with a progressive
company where professional experience in the communications field will provide o
pportunity for advancement based on measurable results.
PROFESSIONAL
EXPERIENCE
FIELD ENGINEER
HIGH WIRE NETWORKS, Inc
Chicago, Ill
January 2009-Present
Installation and configuration of Nortel CS
1000 VOIP Call Servers for
Social Security Administration offices thro
ugh out the country.
Trained end users on the operation of the p
hones and voice mail and
all other associated applications.
Performed voice quality and health check
s on SSA's network.
TELECOMMUNICATIONS TECHNICIAN
ST.ANTHONY'S MEDICAL CENTER
Saint Louis, Missouri
December 2004-June 2008
System administration of Nortel's option 81
c and all associated
applications including Call Pilot Manager/A
pplication Builder.
Provided training to the end users on the
use of the phones and
all associated equipment.
Installed and programmed VOIP phones at
various remote sites.
Performed daily database backups on all
systems.
Installed multiple T1/PRI circuits and p
rogrammed all necessary
route data blocks.

TELECOMMUNICATIONS LEAD TECHNICIAN, ST. LOUIS AREA

NORVERGENCE (Filed Chapter 7 Bankruptcy)
New Jersey September 2003-December 2004
Installation and configuration of ESI PB
X's for the St.Louis region
that has a database that consists of ove
r 100 customers.
Trained end users on the use of the phon
es and voice mail
administration.
Installed all necessary trunking and ro
uting tables on the systems.
TELECOMMUNICATIONS LEAD TECHNICIAN
ALLCOM GLOBAL SERVICES
Lake Saint Louis, Missouri May l, 2003 - September 2003

* Install, configure, and engineer Nortel Option 81c's for government installati
ons including Red River Army Depot, Lonestar Ammunition Plant (Texarkana, Texas)
and Picatinny Arsenal, New Jersey.
* Provided all programming to the PBX's for the Defense Switched Network (DSN).
* Performed all moves, adds, changes, and technical support to the systems after
a successful cutover from the existing Central Office switches.
* Upgraded all switches to the latest release of Nortel DSN software. (25.47)
* Trained all government employees in the telecom departments to program and per
form moves, adds and changes to the new systems.
* Installed and configured all Alarm reporting systems to meet the Government St
atement of Requirements (SOR).
ACHIEVEMENTS
* Equipment at Red River was inoperative for several months and within three day
s of my arrival as lead technician the problems were identified and solved. The
Base Commander and managers at ALLCOM were very satisfied.
* In addition to completing all contracted government requirements, all requests
from the Base Commander and his personnel for special customized telecom servic
es were promptly, efficiently, and courteously expedited. The professional perf
ormance was highly appreciated.
* Satisfied all contracted government requirements as certified by Pentagon pers
onnel signing off on the job at Red River Army Depot.
* Four thousand phones were properly re-programmed.
* Install, configure, and program newly developed prototype Nortel Option 81c in
corporating 6 network groups at Picatinny Arsenal, New Jersey.

TELECOMMUNICATIONS TECHNICIAN
SBC DATACOM
Saint Louis, Missouri February 1994 - July 2002
* Troubleshoot, repair, install, and modify various types of telephone systems
primarily using Nortel PBX's for existing customers.
* Perform moves, adds, and changes to network as requested.
* Install and program TI circuits, in addition to all associated trunking.
* Configure, install, and maintain various Call Center applications, including
IVR.
* Provide technical support and leadership for all personnel.
* Coordinate daily work schedules with other employees and generate monthly pr
ogressive reports.
* Train, evaluate, and motivate new Telecommunications Technicians.

ACHIEVEMENTS * Earned "Letters of Recognition" from satisfied customers.

* Installed and coordinated dialing plan conversion and implementation of Priv
ate ISDN Electronic Switched Network.
* Upgraded/installed voice mail networking features and Meridian Call Processo
rs.
* Successfully recovered large sums of money for SBC by troubleshooting and re
solving toll fraud activities.
 * Successfully completed several technical training programs including: Merid
ian Mail Installation and Maintenance, Meridian Mail Basic Administration, Merid
ian Max Installation Operations and Maintenance, Meridian 1 Options 11-81C Insta
llation and Maintenance, Meridian Max, Basic Alternate Route Selection, Global X
11 Release 22 Overview, X11 Station Moves/ Adds/Changes, and others.
SENIOR NETWORK SERVICE TECHNICIAN
FIRST DATA TELECONFERENCING
Saint Louis, Missouri May 1991 - February 1994
* Responsible for repair, maintenance, configuration changes, and administrati
on on the following: Northern Telecom Meridian 1 PBX, Northern Telecom MS1 Mode
l 300 Digital Conferencing Bridge, Northern Telecom DMT 300 Digital Multiplexer,
and AT&T DCSS 240E Digital Conferencing and Switching System.
* Maintained over 35 T1 circuits and provided traffic studies and ACD reports.
* Maintained rigid test procedures to ensure optimum voice quality on all line
s.
ACHIEVEMENTS * Successfully completed Meridian 1 Option 21-81 Installation and M
aintenance Program, Northern Telecom Meridian 1 SL-1 System Maintenance Program,
and Telesciences Operations and Maintenance Program for the Telestar 18/23 Digi
tal Microwave Radios.
* Earned certification for completing AT&T System Maintenance and Administrati
on Program for the DCSS 96/240/240E Digital Conferencing andSwitching System
* Promoted to Senior Network Service Technician from Network Service Technicia
n.

PAUL M. SEVERINO

OTHER OTHER ELECTRICAL AND RADIO MECHANIC

EMPLOYMENT MCDONNELL DOUGLAS CORPORATION
AREAS Saint Louis, Missouri November 1989 - January 1991
* Responsible for assembly, installation, and testing of wire harnesses and re
lated electronic components of F-15, F-18, and AV8B fighter aircraft.
* Connected and operated all test equipment such as voltmeters, oscilloscopes,
and frequency generators.
* Earned "Perfect Attendance Award" for entire duration of employment with com
pany.
ELECTRONIC TECHNICIAN/FIELD ENGINEER
TELESCAN CORPORATION
Saint Louis, Missouri March 1984 - November 1989
* Manufactured and installed computer-controlled PBX systems: Responsible for
component-level troubleshooting of hard disk drives, floppy disc drive controlle
rs, central processing units, serial input/output boards, and video systems.
* Provided technical support to Technicians troubleshooting and maintaining eq
uipment outside of local area.
* Trained customers in system usage after installation was performed.
* Promoted to Electronic Technician/Field Engineer from Shop Foreman.
EDUCATIONAL NINE NORTEL Training Certifications July 1992 - April 1998
EXPERIENCE
ATT DCSS Maintenance/System Administration Training Certification
TELESCIENCES Telestar 18/23 Digital Microwave Radio Certification
 ASSOCIATE OF APPLIED SCIENCE DEGREE IN March 1982
ELECTRONICS ENGINEERING TECHNOLOGY
ITT TECHNICAL INSTITUTE
Saint Louis, Missouri
SAINT LOUIS COMMUNITY COLLEGE 1986
Saint Louis, Missouri
* Electronics Engineering (27 credit hours)

REFERENCES Business and Personal References Available Upon Request

PAUL M. SEVERINO