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Mark K Glasstetter

57 Rosen Ave
Torrington, Ct 06790
860-201-4257
mgc4a8e4@westpost.net
Career Objective:
To work for a company with the opportunity to advance
Experience:
Twenty years experience working in customer service including
running my own painting business.
Ten years combined experience as a professional driver including
trucks/busses/vans/cars,
Six years experience working in computer rooms as data control
clerk.
Three years as an IBM mainframe Computer Operator/Batch operator.
Twelve years experience as a private pilot
One year experience as an assistant flight dispatcher
One year experience as an aircraft detailer including servicing,
stocking/ galley/ ramp duties
Two years experience as Security Officer including front gate hangar
and ramp security.

Recent employment 10/2009-04/2010


New HorizionsVillage
37 Bliss Rd. Unionvill Ct.
Painter I worked on interior and exterior painting of health care
facility.

02/2008-10/2009
Northwest Connecticut Transit District 957 E. Main St. Torrington
Ct.
Bus Driver I worked with the public as CSR and collected cash and
kept records.
12/2007
U.P.S
55 Glenlake Parkway NE
Atlanta GA.30328-3474 I helped with package delivery/CSR /I
collected cash from customers.
Worked during the Christmas season per diem

05/2007- 06/2007
Music Theater International 421 West 54th St. NY.N.10019-4412
CSR worked in shipping department used computer to enter data

02/2007-04/2007
Kelly Transportation John St. Torrington Ct. 06790
Limo Driver I was a CSR I kept records

07/2006-01/2007
Keystone Aviation, Christian Rd. Oxford Ct.
I was an aircraft detailer I cleaned and serviced various types of
corporate jets.
Experience as a line services ramp person including marshalling
aircraft.
Hands on Experience working with Citation/Lear/Challenger//Falcon/
Gulfstream/Hawker,
Cessna /Beach/ King Air/ Global Express Jets.
I trained four people while at this position.
As part of my job I performed hangar and ramp security duties.

02/2006-07/2006
Roncari Development Co.
PO Box 3386, Windsor Locks Ct.06096-3386.
Security officer, I was responsible for lot and building security.
Locking doors and gates and traffic control using radar.
writing reports and keeping logs.

05/ 2005-06/2005 United Airlines 77 West Wacker STE 1000 Chicago IL


06096-3386
I was CSR/Ramp person at Bradley International Airport Windsor Locks
Ct.
I am experienced with loading and unloading Boeing 727/737/757/767
aircraft.
As part of my job I was responsible for ramp and building security.

2003-2005 Van England Bulb Co. 23 Tulip Dr. Bantam Ct. 06750-2326.
Computer Operator, I was responsible for printing daily invoices and
data distribution.
I was responsible for locking computer room and I trained two
people.

01/16/2000-01/01/2001
JLT Services 92 Brookside Rd. Waterbury Ct.
Computer Operator, Extensive hands on experience working with IBM
OS/390 batch operations.
IPL/CICS/MVS/OS/OS2/Jes2/FTP/file transfers.

1999: International Total Services Inc. East Granby Ct.


I was an assistant flight dispatcher at Delta Airlines flight
operations Bradley International Airport.
I performed all functions associated with being a flight dispatcher
for Delta Contractor.
I logged flights into the computer and would review fuel loads and
flight manifest.
I gave out flight plans and runway condition reports to pilots
I communicated with pilots, and Delta Airline ground crews via phone
and radio.
I was also responsible for airport and ramp security.
I answered phones and provided other office help as needed.
1998 Signature Flight Support
I was an assistant flight dispatcher/CSR/ at Bradley International
Airport F.B.O.
Under direct supervision of lead dispatcher I was responsible for
front gate and building security.
I worked directly with the public and various flight crews from
United Technologies Inc.
Answered phones and made hotel catering and rental car arrangements.
I sold products and was responsible for cash drawer.

Education:
06/2010-Recently NVCC Security Course where I received certification
of achievement
Recently receive State of Connecticut Guard Card.
Current CPR and First aid Training Certification2008-Graduated
Allstate Driving School CDL-B certification with airbrake and tanker
endorsements also passed CDL-B Passenger endorsement written test.
2007 Smith driving course certificate
Private Pilot 400hours Single engine land rating
2004 Attended Flight Safety International-240hrs Aviation Dispatch
training
I have watched videos and have taken in house training sessions on
aircraft fueling,
I also have taken numerous aviation related test on airport
operations baggage handling,
Have aviation security training and I have held two SIDA Clearances
at Bradley International airport.
1986- Graduated Computer Processing Institute E. Hartford Ct.
Diploma: Computer operations.
1973 Graduated Wamogo Regional High School B honors

Please consider this resume and I hope to hear from you soon!

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