Sheri McIver

67 Highland A
Leonardo, NJ 07737
Cell Phone: 732-859-9178
Email: sm642a1e@westpost.net

SUMMARY: Professional Retail Management Specialist with over twenty-five years

of progressive experience involving merchandising, purchasing, personal supervis
ion, budgeting and sales management. Results oriented, customer focused profess
ional possessing strong communication and organizational skills and self-directi
ng team player. Have a proven ability to manage business operations for large r
etail corporations.

PROFESSIONAL HISTORY
Drug Fair Group Inc. Middletown, NJ
Store Manager 02/1996 - Current
Responsible for the daily management of a 44,000 square foot retail location. P
rovided creative merchandising concepts and techniques to increase sales and pro
fit margin. Coordinate and execute budgets for payroll, sales and inventory on
a monthly basis.
Plan and purchase inventory requirements based on current lead times.
Provide sales team with proper training in customer service to ensure overall cu
stomer satisfaction.
Develop and implement employee development programs.
Liaison between retail location and corporate office.
Handle all customer service issues regarding refunds, returns, special orders an
d customer complaints.
Coordinate all hiring, training and scheduling of all associates.
Ensure facility is in proper operational condition at all times.
Rickels Home Center Middletown, NJ
Store Manager 02/1994 - 02/1996
Responsible for the supervision and direction of employees that ensured the oper
ational objectives were achieved.
Interviewed, evaluated and hired prospective employees.
Coordinated and conducted training programs for all store personnel.
Resolved all customer issues.
Responsible for the complete renovation and remodeling of 84,000 square foot loc
ation.
Selected by corporate management team to open three new stores in Manhattan. Hi
red management and sales staff. Developed plan=o=grams and merchandise assortme
nt mix.
Job Lot Trading Totowa, NJ
District Manager/Store Manager 06/1986 - 02/1994
Responsible for the overall management and coordination of business operation of
18 stores throughout New Jersey, Staten Island and Manhattan. Sales volume ran
ged from $3M to $18M per location.
Developed and implemented operational policies and procedures that optimized pro
ductivity and customer satisfaction.
Analyzed productivity of each store to identify deficiencies and implemented cor
rective action.
Developed and executed advertising campaigns and promotional programs.
Reviewed monthly profit/loss statements and administered annual operating budget
.
Significantly reduced payroll expenses while maintaining productivity and qualit
y of service.
Selected by corporate headquarters to coordinated and manage new store openings.
Hired, trained and supervised personnel.
Zayre Corporation Ft. Lauderdale, FL
Operations Manager 05/1982 - 05/1986
Superx Drugs Ft. Lauderdale, FL
Store Manager/Regional Gross Profit Specialist 04/1979 - 05/1982

EDUCATION
Ringling School of Arts Sarasota, FL
Associates Degree - Fine Arts
SKILLS
Working knowledge: MS Office, Windows, Word, Excel and Power Point

References upon request