Cory Watson

113 Rainbow Dr. #1369

Livingston, TX 77399
Mobile: 435-714-0655
cwca58f2@westpost.net
________________________________________
SOLUTION ARCHITECT / DIRECTOR OF IT / IT CONSULTANT
Results-Driven Consultant and Multi-Million Dollar Individual Contributor. Dedic
ation to bridging the gap between business and Information Technology needs whil
e leveraging & negotiating the most cost effective, reliable and innovative IT i
nfrastructures. Solid visionary recognized for crafting environments and solutio
ns that drive teams to relentless commitment to success. Consistent record of c
utting millions of dollars from annual operating expenses by aligning infrastruc
ture with corporate strategic direction for Fortune 100, 500, and 1000 companies
. Highly respected for cultivating environments that drive change and foster int
egrity and respect. A trusted advisor.
Areas of Expertise:
- NERC / CIP Compliance - P & L/Budget Responsibility
- Problem Resolution - Advanced Oral & Written Presentation Skills
- BPM - Systems Design & Engineering
- Control Systems Security - Training / Team Building
- Market/Competitive Analysis- Change Management
- Sales - Enterprise Systems Mgmt
- Product Consulting - Support Center Mgmt
- Published Author - Contract & Pricing Negotiation
- Project Management - IT Process Management Frameworks (ITIL)
________________________________________
Executive Highlights
Built solid track record of success growing revenues for rapidly growing and sta
rt-up companies. Wide ranging operational experience - Developed the corporate c
ommunication plan for the design and implementation of a Support Center ticketin
g System, CRM, and asset management systems. Consolidated and integrated HR data
during two major mergers (Rocketdyne and Boeing Defense & Space, and McDonald D
ouglas and Boeing Defense & Space) enabling and creating a centralized executive
stock distribution system resulting in a Web Application Development innovation
award from Boeing Space & Defense.
Turn around business operations - Created business model for award winning HP So
ftware Support Center with limited resources, and razor thin margins. Maximized
profit through negotiating highest possible program resale margins from HP, resu
lting in $5 Million in revenue. 12% profit margins or better since first year (2
004). Doubled in size year over year for the first 4 years, with a greater than
95% customer satisfaction rate.
________________________________________
Career Progression
PINNACLE TECHNOLOGY RESOURCES INC. Sep 2010 to Present
Independent IT Contractor / NERC Compliance Consultant
Perform NERC/CIP evidence gathering by pulling required compliance data from IT
Infrastructure servers, enterprise applications, infrastructure devices (routers
, switches, firewalls, etc.), physical security systems, databases, and desktop
systems in order to prove NERC CIP 3.x compliance. Skills required to accompli
sh this were systems administration knowledge of network infrastructure hardware
/IOS's, systems administration knowledge of Linux, MS Windows XPP/2003 Server/20
08 Server, Dell Storage Server, VMWare ESXi 3.5, VMWare vSphere 4.2, QRadar, Tr
ipwire, Snare, and Kiwi server. Documentation and presentation skills for prese
nting evidence in audit ready format for NERC Auditors.
COLORADO TECHNICAL UNIVERSITY. Jan 2010 to Present
Adjunct Instructor
Teach technology literacy courses for undergraduates at CTU. Create and present
 lectures, grade assignments, and maintain online classroom. Instruct over 90
students per five week session.
ENSUREN CORP. Jan 2010 to Aug 2010
VP Maintenance & Support / Senior Security Architect /NERC-CIP Consultant
Establish and direct the Maintenance and Support line of business for Ensuren In
c., a refinery, power station, manufacturing process controls network security c
onsulting company. Establish business plan, marketing plan, CRM system, documen
t management system for tracking customer issues, tracking business performance
metrics, and enhancing sales opportunities. Manage concurrent projects while en
suring customer satisfaction. Create proposals and present to customers. Impl
ement network security infrastructure for Ensuren customer's process controls en
vironment (refineries, power stations, etc.). Design and implement NERC/CIP re
gulatory compliance programs by designing policy, procedures, and implementing t
echnology in support of the programs. Customers include Tesoro Refineries, Lumi
nant Corp, Nebraska Public Light and Power, and others.
Performance Highlights:
* 2010 Revenue $250K with 50% profit margins as of April 1, 2010.
* CRM and Document Management Systems implemented.
* Established a third product offering.
* Created network security lab for supporting customers.
* Implemented NERC/CIP program for Luminant Corp.
* Implemented Network Security Infrastructure for Tesoro Refineries (Kapolei HI,
and Salt Lake City UT)

MIDWAY COMPUTER SOLUTIONS Oct 2009 to Jan 2010

Independent Consultant/NERC-CIP Consultant
Manage the NERC/CIP v2 procedural documentation phase for Luminant Corporation o
f TX. Create procedural documentation and evidence documents that demonstrate N
ERC/CIP compliance. Establish Change Management process, procedures, and implem
ent the technical solution.
Performance Highlights:
* Accomplished four months of procedural documentation and change management wor
k in two months, resulting in a NERC/CIP compliant customer prior to the January
1, 2010 deadline.
* Established NERC / CIP compliance policies and procedures for Martin Lake Powe
r Station, Tatum TX.
PEPPERWEED CONSULTING LLC. Feb 2003 to Aug 2009
Director, Support Center and Alliances & Partnerships
Established strategic partnerships/alliances with other organizations to leverag
e synergies to increase business opportunities for both companies. Find and qua
lify new partnership opportunities. Develop and market HP Software support busi
ness. Improve customer support experience through continual process improvement
activities.
Performance Highlights:
* Manage and build partnerships and relationships with 3rd party organizations w
hile negotiating terms and agreements that increased market opportunities and re
sulted in ability to successfully sell to federal space markets.
* Negotiated the following partnerships: AlarmPoint, Carahsoft, Knowledge Broker
s Inc., Arrow ECS, and HP, resulting in higher discounts and increased margins o
n resale of products sold.
Director of Support Center (2004-2009)
Created the Pepperweed Support Center line of business and have grown the busine
ss to $5M. Responsible for leading the team that grew the Support Center into a
profitable line of business. Manage P&L, budgets ($4M), strategic planning, and
personnel .
Performance Highlights:
* Directed a highly specialized team of Senior Engineers resulting in exceptiona
l customer experience (95%+).
* Created foundational strategy, process and procedures that enabled the busines
s to double in size every year.
* Greater than 12% profit margin every year since 2004.
* Largest & most successful HP partner for reselling HP Support, awarded HP Supp
ort Partner of The Year 2007.
Director of Corporate IT (2004-2007)
Direct Pepperweed corporate IT. Direct and manage all IT assets, budgets, P&L,
direction, and projects. Implement enterprise applications such as email, Sales
force.com, Netsuites, back up/recovery, desktop management, IT support, and asse
t management. Control costs and ensure back office is able to support field con
sultants.
Performance Highlights:
* Reduced inaccuracies in accounting through Netsuites Implementation project wh
ich resulted in over $1 Million in cost savings.
* Improved email system that resulted in fewer outages (99.5% uptime from 90% up
time).
* Implemented new desktop mgmt system that reduced hardware/software costs savin
g over $25K per year.
Enterprise Systems Management Consultant/Consulting Team Lead (Feb 2003-2004)
Performance Highlights:
* Deliver state of the art ESM incident management systems to fortune 500 compan
ies.
* Project management for multi-million dollar implementations of HP Openview too
ls.
* Integrate disparate systems for monitoring (ORACLE, PeopleSoft, SAP, Citrix, E
xchange, MS AD) into HP Openview.
* Enterprise systems consulting for Anadarko Petroleum, Cerridian Inc., ATK Thio
kol, Matanuska Telephone Association, Delta Dental, and others.

INTERLINK GROUP INC (ILG), Englewood, CO Aug 2002 to Feb 2003

Solutions Architect Consultant
Designed and implemented a for profit remote systems monitoring line of business
for ILG (key business development team member). Delivered monitoring solutions
for ILG customers. Responsible for designing and implementing a Network Operati
ons Center (NOC) and remote monitoring solution, and supporting IT business proc
esses.
Performance Highlights:
* Designed and implemented staffing model and P&P for NOC personnel.
* Primary systems architect for remote monitoring solution with Netcool and HP O
penview.
* Designed and established physical build out of the NOC, systems, and network s
ecurity procedures.
* Met business objectives by reducing costs for procurement of equipment, system
s, and consultants through vendor research.
NUWORLD SOLUTIONS INC., Denver, CO Jan 2000 to Aug 2002
Solutions Architect Consultant
Key team member on the Qwest's Cyber Center managed hosting solutions team.
Planned, designed, and implemented Qwest Communications' managed hosting monitor
ing solution for a worldwide role out of managed monitoring of hosted systems.
Project management.
Performance Highlights:
* Designed and implemented monitoring solution for Qwest's Cyber Center project.
* Directed deployment teams for monitoring solution implementation.
* Utilized UNIX scripting, and ORACLE PL/SQL database scripting for integration
of disparate systems.
Previous Employment
ESM Delivery Consultant - Maryville Technologies 1999-2000
ESM Network Programmer - State Farm Insurance 1998-1999
DBA/RAD software programmer - The Boeing Company 1996-1998
Systems Administrator - State Farm Insurance 1993-1996
Systems Programmer (Internship) - Motorola Inc. 1991-1992
Command and Control Spec. - USAF 1988 - 1991
Education & Licensing Professional Certifications
MBA IT Management
Business Administration Certificate - Graduate Level CTU
Technology Management Certificate - Graduate Level CTU
BS in Computer Science
HP OpenView Certified Consultant (NNMi 8, OMW, and OMU certifications)
Micromuse Netcool Omnibus Certified Consultant
SonicWall Certified Administrator

Technical Proficiencies
Operating Systems: UNIX (HP-UX , Sun Solaris, AIX, Linux, and BSD), Windows 2K3/
2K/,XPPro, MS ActiveDirectory,LinuxRedhat/SUSE/Ubuntu), and(OSX)
Networking Topologies / Protocols: TCP/IP,UDP, Token Ring, Ethernet, Banyan vine
s, and Appletalk.
Programming/Scripting Languages: Perl, Korn, C/KSH/BSH shell, KSH, CMD, REXX, C,
C++, Visual Basic v3.x - 6.x, VB .Net, VC++, SQL, IBM Visualizer, ASP, HTML, CG
I, XML, Pascal, Delphi, and Modula 3.
Hardware: Sonic Firewalls, IBM, HP/Compaq, SUN, Servers, mobile devices, printer
s, scanners, photo imaging, faxes, copiers and other office equipment, PC's, mot
herboards, modems, routers, hubs and other network devices (Cisco, Foundry, etc.
), RAM, NIC, video and other interface cards, SCSI systems (cards, drives, daisy
-chain), Server clustering, High Availability configuration, and more.
Databases: MS SQL 2000-2008 (10+ yrs), ORACLE 8.1.3 - 11g (7 yrs), MySQL (2 yrs
), Sybase (2 yrs), and DB2 (2 yrs)
Software Applications: QRadar, Tripwire, Citrix VMware ESX server, SecurityManag
er Plus, MS Office Suite, MS Exchange, Netsuites, MS SQL Server v6.5-2005, HP Op
enView (OMW, OMU, OVIS, OVSIP, OV Reporter, OV Performance, NNMi, Service Desk,
and Performance Insight Manager, SPI's: DB, Exchange, AD, PeopleSoft, SAP, WinOS
, Compaq Insight Manager SPI, and others), Micromuse Netcool Omnibus 3.4 (Gatewa
ys, probes, and ISM's), Telamon Telalert, Microsoft Office products including Vi
sio and MS Project, Adobe Acrobat Distiller, Crystal Reports and report engine p
rogramming, Photo Shop and other art packages.
Languages:
Native English (American)
Japanese as a second language