J a n i c e M o n t a l v a n

888 Biscayne Blvd | Miami, FL | 33132 | 1+310.283.8159 | jmd0dec0@wes

tpost.net

BILINGUAL SALES MANAGER WITH EXPERTISE IN DEVELOPING BUSINESS, INCRESING REVENUE

AND LEADING SUCCESSFUL SALES TEAMS

PROFESSIONAL EXPERIENCE
District Sales Manager
Pacific Pulmonary Services
2007 - 2010
Seattle, WA
* Pacific Pulmonary Services is one of the largest providers of home oxygen, sle
ep therapy and respiratory medications in the United States
* Initially hired as an Outside Sales Representative/Center Manager. Promoted to
Southern Washington District Manager and consecutively to Western Washington Di
strict Manager
* Managed 10 direct sales reports and one Operations Manager in the Northwest Re
gion, as well as assisted in the same for hourly staff in the district
* Hired, coached, and developed high performance Account Executives and Operatio
ns Managers using standardized coaching and selling procedures to drive sales an
d revenue growth
* Marketed Home Oxygen, Sleep Therapy, Respiratory Medications, Nebulizers, as
well as provided in-home patient visits, facilitated home sleep studies and Over
night Pulse Oximetry Tests
* Promotion and marketing of services to Hospitals, Internal Medicine, Family Pr
actice, General Practice, Cardiologists, Pulmonologists, Oncologists, Otolaryngo
logists, Sleep Doctors, Urgent Cares, Clinics, Skilled Nursing Facilities, Assis
ted Livings, Sleep Laboratories, and Cancer Centers
* Supervised representatives in the field on a regular basis to perfect techniqu
es, share insight and role play before sales calls
* Maximized sales district profitability by increasing sales, controlling expens
es and effectively managing staff
* Responded to patient and referral source concerns and questions, resolving iss
ues appropriately
* Third runner-up for the most prestigious award for District and Region Manager
s, "Top Gun" award in 2008
* Member of the "PPS Marketing Committee" and "PPS Recognition Group" in 2009
* Coached and developed Operations Manager to rank top in the company
* Reported to Regional Director and Regional Vice President
Medical Sales Representative/
Pacific Pulmonary Services
Patient Care Coordinator
* Consistently successful in opening and growing key accounts with demonstrated
ability to quickly build rapport with physicians through tenacity, and the abili
ty to accurately relay technical information
* Excellent communicator proficient in presenting to large groups as well as one
-on-one
* Promoted customer relations by remaining a consistent presence
* Ability to develop long-lasting and profitable relationships with referral sou
rces and key accounts by providing outstanding service
* Served as a vital link between the physician and the patient
* Added value to the physician's practice by building a reciprocal partnership
Surgical Sales Consultant/ Sales Manager New Me Su
rgical Institute
2006 - 2007 Los
Angeles, CA
* Developed sales leads with potential patients interested in undergoing cosmeti
c surgical procedures
* Educated clients about procedures, handled financial objections, negotiated pr
ocedure prices and expedited decision making process
* Under my supervision, weekly sales in first two months were higher than total
sales in prior eight months
* Coordinated weekly meetings with doctors and fellow management team to discuss
sales, motivation, and methods to increase sales
* Coordinated training seminars with sales representatives from credit card bure
aus and medical supply companies

J a n i c e M o n t a l v a n page 2

Department Manager Nordstrom

1999 - 2006 Redondo Beach, CA
* Assignment involved assuming management of a retail department
* Oversaw a $1.6MM operation and supervised up to 18 employees
* Hired, trained and coach sales associates
* Designed and launch proactive sales plans
* Serve as employee role model and mentor to assist them in achieving individual
sales goals
* Formulated departmental budget while controlling sales costs
* Recognized for successes and rapidly promoted. Initially hired as Sales Assoc
iate, served consecutively as Assistant Manager, then Manager
* Upon assuming management, executed a complete turn-around of underperforming r
etail department
* Recipient of highly prestigious, Nordstrom "Leader of the Month" Award, among
250+ managers in L.A. region
* Assisted five employees in winning "Pacesetter Awards", the single, critical a
chievement for a Nordstrom Sales Associate, and one employee being named "Nordst
rom All Star" for outstanding customer service
* Emphasized the importance of personalized marketing and establishing personal
trade through maintaining customer relationships with employees
* Designed and launched proactive sales plan while recruiting and training staff
. Formulated $2MM departmental budget while controlling sales costs

AWARDS & HONORS

Pacific Pulmonary Services
"Sales Excellence Award"
2009
"Most Improved District Sleep Award"
2008
"President's Club" Honoree
 2008
"Sales Excellence Award"
2008

Nordstrom
"Leader of the Month"
2006
"Best Sales Event in LA Region"
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EDUCATION
B.A. Business Administration / Marketing
Sacred Heart University
1996 - 1999 San Juan, PR

REFERENCES AVAILABLE UPON REQUEST