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Established office manager/coordinator within the construction industry seeking

to find a position that I can utilize my customer service and computer skills wh
ile helping to advance the industry. Worked for ten years in the backflow preven
tion industry helping to keep the water in the City of Charlotte safe to drink.
I am proficient in all aspects of MS Office, primarily Word, Excel, and Publishe
r. I also have (8) months of SAP on-the-job training. In the two construction of
fices I have worked in, the personalities and the immediacy of the environment h
ave helped me work in a fast but necessary pace, while trying to help each indiv
idual receive what they need.
PROFICIENCIES
MS Office (Word, Excel, Publisher, Access, Outlook) - SAP - Paint Shop Pro
WORK HISTORY
January-September 2010 - The Davey Tree Expert Company - Charlotte, NC - Office
Coordinator
- Manage and handle office activities associated with Davey tree care and plant
health care operations.
- Handling incoming calls from perspective clients
- Setting appointments for Sales Representatives using Microsoft Outlook
- Payroll, time reports,
- Account invoicing, maintaining client account information, submitting payables
- Utilize spreadsheets to keep track of sales from various sources
May 2005-September 2009 - AMLDCO, Inc. - Charlotte, NC - Office Manager
- Performed all invoicing, accounts payable, accounts receivable
- Prepared all quotes and proposals.
- Work on an interactive basis with Mecklenburg County Enforcement and Charlotte
-Mecklenburg Utilities to obtain city and county plumbing permits for all work
- Working relationship with many plumbing suppliers to obtain plumbing supplies
and resources
- Designed various advertising efforts using MS Publisher, Adobe Acrobat and Pai
nt Shop Pro X
- Performed in-field experience installing and testing backflow preventers
- Customer service via phone, email, or face-to-face with homeowners and profess
ional contractors to help them understand the facets of backflow prevention
November 1999-May 2005 - AMLPCO, Inc. (A Marven L. Poindexter Company) - Charlot
te, NC - Asst. Office Manager/Office Manager
- Promoted to office manager in 2002.
- Performed invoicing, accounts payable / receivable, scheduling of assignments
using GIS & maps.
- Certified Backflow Preventer tester from 2002-2004.
- Prepared all quotes and proposals.
- Obtained city and county plumbing permits for all work
- Performed in-field experience installing and testing backflow preventers
- Work on an interactive basis with Mecklenburg County Enforcement and Charlotte
-Mecklenburg Utilities to obtain city and county plumbing permits for all work
EDUCATION
Montreat College, Montreat N.C. - B.S. Environmental Studies - Minor, Computer
Science
PROFESSIONAL REFERNCES:
Mrs. Martha Boling-The Davey Tree Expert Company-704.596.8066
Mr. Langston Denny-AMLDCO, Inc.-704.426.7625
Mr. Dan Dyszelski-Charlotte Mechanical-704.622.9818
PERSONAL
I have lived in Charlotte since marrying my husband 12 years ago. We met in coll
ege and we have a wonderful 4-year old daughter, Charlotte Nicole. I enjoy golf,
art, animals, photography and being outdoors. My family is an extremely importa
nt element in my life. I work hard and love to help people. Respect is an attrib
ute I encourage and request.