Ryan Forsberg

2566 33rd Street Apt. 3R

Astoria, New York 11102
917-714-0215
E-mail: rfd5f5cc@westpost.net
EDUCATION:
State University of New York at Plattsburgh
Bachelor of Science in International Business Management May 2007
EXPERIENCE:
Abercrombie & Fitch 5th Avenue New York N.Y.
General Manager December 2009- Present
Direct supervisor of 3 Department managers, 6 Assistant managers, 24 full time
associates and 600 part time associates.
My team is responsible for driving sales through replenishment systems while ma
intaining company standard and customer service expectations for the highest vol
ume store in our company.
Developed creative and innovative ways to create the best customer experience f
or our international customers base to help spread our brand throughout the worl
d.
Abercrombie & Fitch 5th Avenue New York N.Y.
Department Manager December 2008- December 2009
Department Manager of Merchandise Systems and Replenishment at the highest unit
s volume store on 5th Ave.
Direct supervisor of 9 assistant managers and 500 associates.
Oversee replenishment of between 5,000-15,000 units of merchandise each day dur
ing open hours while upholding company standards for merchandise details and cus
tomer service.
Organize all operational task for our department. Including managing associate
scheduling, benefit time and attendance.
Abercrombie & Fitch 5th Avenue New York N.Y.
Department Manager August 2008-December 2008
Department Manager of Store Experience at the second highest volume store on 5t
h Ave.
Ensure a consistent fun and energetic atmosphere for our customers by encouragi
ng friendly, engaging and helpful employees at all times.
Provide the highest quality customer service throughout the day while the custo
mer capacity is held at maximum capacity.
Direct supervisor of 9 assistant managers and 400 associates in this department
.
Hollister Co. Johnson City N.Y.
Store Manager January 2008 - August 2008
Direct supervisor of 2 assistant managers, 2 managers in training and 80 employ
ees
Delegated responsibilities and tasks within the business operations to subordin
ate managers in order to develop the leadership qualities of those managers. Of
which 2 of those assistant manager were promoted to the store manager level.
Trained managers and associates within my store to be able to run operations to
the standard expected by the company and myself.
Hollister Co. Johnson City N.Y.
Assistant Store Manager June 2007 January 2008
Recruit, interview, train and develop associates into productive and efficient
workers within the store.
Maintain administrative business operations within the store to ensure that sys
tems maintain continuity and run smoothly.
College Pro Painters Inc. Binghamton NY
Franchise Owner 2004 - 2006
Chief Executive of Operations
Gained experience in customer service, sales, marketing, interviewing, sub-ordi
nate management and accounting.
Ran day-to-day operations from start to finish of operational year as an indepe
ndent business owner.
College Pro Painters Inc. Binghamton NY
Job Site Manager Summer 2004
Gained valuable leadership qualities
Optimized efficiency and productivity on the jobsite by setting expectations an
d following up
Gained more experience in Customer Service, production efficiency and subordina
te management

ACTIVITIES
Plattsburgh State Men Soccer Plattsburgh NY
Starting Center Midfielder Fall 2005 - Fall 2006
ADDITIONAL SKILLS
Microsoft Word, Excel and Power Point