NICHOLAS P.

MORAITIS
610 Apple Street
Green Forest, Arkansas 72638
Home: 614-529-8738
Cellular: 870-350-2593
E-Mail: gov45m1911@hotmail.com

FIREARMS TECH SPECIALIST * GUNSMITH * FIREARMS INSTRUCTOR

Career Highlighted by Expertise in Design, Research and Development
of Firearms and Identification Systems

AREAS OF STRENGTH & KNOWLEDGE

* Firearm Knowledge
* General Management
* Relationship Building
* Client Management
* Employee Relations
* Productivity Improvement
* Needs Assessment
* Project Management
* Staff Supervision
* Public Relations/Media Relations
* Policy/Procedure Development
* Strategic Business Planning
* Systems Implementation
* Data Management
* Customer Technical Support
* Applications Development
* Disaster Recovery
* Technical Troubleshooting
* Technical Training
* Advanced Technology
* Technology Rightsizing
* Systems Security
* Quality Control
* Program Development
* Program Implementation
* Recruiting/Staffing
* Staff Training & Development

PROFESSIONAL EXPERIENCE
WILSON COMBAT ... Berryville, Arkansas September 2003 to Present
Maker of hand-crafted custom firearms, firearm parts, related
accessories and ammunition; clients include gun dealers, wholesalers
and private buyers, military branches, Department of Homeland
Security, FBI, CIA and ATF.
Technical/Marketing Advisor
Utilize expertise to produce instructional videos, proof product
photos, advise on marketing strategy, support sales staff, assist
customers with technical issues and inquiries, and resolve warranty
and product returns.
Customer Service/Technical/Sales
Carried out simultaneous firearm manufacture, business development
and client management functions; includes support provided to clients
in US, Greece, Italy, Germany and governments from South Africa and
Virgin Islands.
Located new dealers and markets, delivered presentations addressing
technical field of firearms, negotiated and coordinated client
purchases, responded to public inquiries, orchestrated product
shipping and tracking, provided technical support, performed warranty
repairs, and trained clients, colleagues and management; informed
management and executives and provided product development requests
from clients.
* While in position, contributed to 5% - 10% overall sales increase
annually (with current month to month sales displaying additional
increases); consistently meet quota (occasionally tripling quota) of
$40,000; 2009 sales performance reaches no less than $140,000 monthly
with April performance just under $200,000. Winner of 2 sales
competitions.
* Directly involved in 75% of customer base including retail,
wholesale and government accounts; most notable contract negotiated
includes $60,000 purchase by US government for firearms and related
parts; currently engaged in $50 million contract negotiations with
foreign government.
* Successfully established new distributor and reseller networks
selling both nationally and internationally; included launch of
tracking forum to assist in support provided from dealer to customer.
* Utilize comprehensive knowledge to provide product information to
magazine writers and film producers; currently developing employee
training and reference manual addressing customer service, technical
support, and user friendly manuals.
* Improved productivity by streamlining method collecting and
referencing information required for technical support; implemented
use of several programs (on and off Internet) providing quick
reference to information needed to conduct sales.

BIG BUCK SPORT SHOP ... Wexford, Pennsylvania 2002 to 2003

Privately-owned retail store specializing in sale of firearms,
ammunition, fishing gear and accessories.
Sales Associate and Gunsmith
Responsible for sales, customer service, firearm repair, inventory
counting/stocking, loss prevention and issuance of hunting and
fishing licenses.

MILITARY EXPERIENCE
US ARMY RESERVES ... Columbus, Ohio/Wurzburg, Germany
E-5 Sergeant
Non-Commissioned Officer in Charge * Medical Regulating Officer
Patient Administration Specialist
* Orchestrated set-up of field medical facilities including mobile
hospitals, primary medical facilities, transportation units and
medical headquarters.
* Directed staff through design and implementation of training
programs and integration of performance standards and evaluations.
* Led team of technicians responsible for set-up and testing of
computers and networks, linking all medical facilities.
* Responsible for maintenance of comprehensive medical records for
all full-time military personnel, installing new hardware, software,
upgrades, troubleshooting and problem resolution for TAMMIS and
MEDREG programs.

EDUCATION
PENNSYLVANIA GUNSMITH SCHOOL ... Pittsburgh, Pennsylvania
Master Gunsmith Degree, 2003 (14-month course)
GLOCK INC. USA ... Smyrna, Georgia
Glock Armors Certification, 2002
FRONT SIGHT ... Las Vegas, Nevada
Defensive Handgun Curriculum, 2005
U.S. ARMY NON-COMMISSIONED OFFICER ACADEMY ... Fort Dix, New Jersey
Primary Leadership Development Course, 2000
MESA STATE COLLEGE ... Grand Junction, Colorado
Computer Science Courses

AWARDS & COMMENDATIONS

1st Place Arkansas 2005 Winder Classic CDP/Marksman
Army Achievement Medal (3)
Army Spirit Award & Scroll of Appreciation
Army Certificate of Achievement (2)
Army Certificate of Training (4)

PUBLICATIONS AND SPECIAL PROJECTS

* Pioneered identification system recording and tracking firearms;
increased security and public awareness.
* Authored 1st in series of books on most popular semi-automatic
handguns, "U.S. Military Holsters for the .45 M1911 and M1911A;"
publication placed emphasis on combat firearms.
* Lobbied White House, Congress, House of Representatives and
several government agencies to improve security and criminal reform
laws, receiving interest and support from high-ranking officials.
* Served as consultant to Criminal Investigation Division (CID) and
provided computer research and field investigations into suspected
criminal activity.
* Sought after author for International Ammunitions Association
monthly magazine.
* Produced senior thesis detailing current design, operation and
construction of firearm.

PROFESSIONAL/INDUSTRY MEMBERSHIPS
I.D.P.A. International Defensive Pistol Association (Certified
Safety Officer, 2009)
A.C.P.L. Arkansas Combat Pistol League à · I.A.A. International
Ammunitions Association

Keywords:
Weapons Specialist, Firearms Instructor, Firearms Inspector, Weapons
Handler, Inventory Specialist