Patricia Carr

1018 Vauxhall Rd. Toms River, NJ 08753

(732) 244-4341 cell. (908) 814-0407

Profile
A high profile, goal-oriented restaurant/retail professional with a successful b
ackground in all aspects of multi-unit management. Achieving increased productiv
ity and profitability for both the franchisor and franchisee. A seasoned direct
or with the ability to motivate and guide staff, building a solid team environme
nt with superior work ethics and a commitment to customer satisfaction. Respons
ible for over $400 Million in top line sales, achieving EBITDA goals for 5 conse
cutive years.

Areas of Expertise
Merchandising Budgeting Trainin
g Programs Profit and Loss Marketing
Operations Re-Direction
Franchise Management Start-up Operations Facility Openings
UFOC enforcement Real Estate Approvals
Brand Leadership

Functional Responsibilities
* Develop business plans and budgets
* Generate financial forecasts and develop tracking programs
* Set and attain financial goals through proactive sales and marketing approache
s
* Cultivate and implement marketing programs to increase revenues
* Review and analyze financial statements and weekly operating reports
* Recommend and manage capital requirements to maximize financial returns
* Establish and maintain client satisfaction at all levels
* Maintain an awareness of internal and external market conditions
* Ensure compliance with all human resource policies and procedures
* Select and train all personnel
* Prepare, implement and manage marketing plans, employee relations programs, an
d team development
* Provide recognition for associates when outstanding performance has been shown
* Create and maintain Brand awareness for increasing top line sales
* Involved with franchisee boards/associations for 3 different brands
* Work closely with Development on approving potential site locations
* Very involved in all aspects of legal documentation

Professional Experiences
Mrs. Fields Famous Brands-Salt Lake City 2001-presen
t
Vice President of Operations
* Managed business volume over $400 Million in top line sales
* Responsible for 1000 locations consisting of multiple concepts across 5 d
ifferent brands.
* Responsibilities include total franchisee operations, site development, headin
g brand boards/associations, all legal aspects of franchisee agreements, lease t
erminations, defaults,UFOC enforcement and delegating to franchise business cons
ultants while managing their day to day activities.
* Develop budgets and financial forecasts for royalty income, top line sales and
 EBIDAT. Controlling O&S, G&A costs.
Mrs. Fields Famous Brands-Salt Lake City 1994-2
001
Regional Vice President of Operations
* Managed business volume over $100 Million in top line sales
* Responsible for half of the country with 10 Franchise Business
Consultants r
eporting to me.
* Area of responsibility was 350 locations, all franchised. Phased out the remai
ning Corporate locations either via transfer or closure.
* Promoted to Vice President of Operations.

Mrs. Fields Famous Brands-Salt Lake City, Utah 1984-1994

Regional Sales Manager/Franchise Business Consultant
* Responsible for 100 locations in the Northeast portion of the country. Handled
both corporate and franchise locations, visiting and consulting on all business
aspects. Managed profit and loss statements for both sides of the company.
* My knowledge of both corporate and franchise business is extensive.
* Involved in day to day operations, openings, closings, hiring, firing, trainin
g and all around consulting.
* Promoted to Regional Vice President of Operations.
Riggers/Razzles Restaurant and Bar-Seaside Hts., New Jersey 1983-1984
* Manager of full scale restaurant, responsible for both the restaurant as well
as the attached nightclub.
* Managed entire staff from the Chef (from the Waldorf) to the dishwasher.
* Involved in the day to day operations, hiring, firing, training, payroll etc.

Education
Toms River High School East-Toms River, New Jersey
Graduated in 1981
Ocean County College-Toms River, New Jersey
Graduated in 1983
Degree in Business Administration
Stockton State College-Pomona, New Jersey
Graduated in 1985
BA Degree
Attended Multi-Unit Management Training Courses, IFA conventions, National Resta
urant Association conventions.