LORRAINE E.

BALL
31 Cosmos Lane S.W.
Pataskala, Ohio 43062
614-804-6980
lbdf58a6@westpost.net

PROFESSIONAL STRENGTHS
*Leadership skills *Professional at
titude and manner
*Attention to detail *Interpersonal s
kills
*HIPPA compliant *Ability to work in
dependently
*Organization skills *Creativity
*Deadline orientation *Efficiency
EMPLOYMENT
Reynoldsburg Internal Medicine, Reynoldsburg, Ohio 5/24/1999-Pre
sent
Medical receptionist/Collections Clerk/Insurance-Billing Secretary
Update and maintain patient files
Schedule patient appointments and referrals
Placement of dictation, preparing correspondence and filing to patients charts
Answer telephone and provide information and service to patients
Handle insurance billing and claims filing
Precertification of radiology procedures
Handle accounts receivable and maintain monthly aging reports
Assist patients with payment arrangements and collect co-payments
Coordinate collections with outside agency
Ensure compliance with ICD-9 codes
Post hospital and nursing home charges
Coordinate maintenance of office equipment
Maintain inventory of office supplies
Copy medical records for release

Step Lively Foot and Ankle Center

Gahanna and Columbus, Ohio 2/1995-5
/1999
MEDICAL RECEPTIONIST
Updated and maintained patient files
Scheduled patient appointments and surgeries
Precertification of surgical procedures
Placement of dictation, preparing correspondence and filing to patients charts
Answered telephones and provided information and service to patients
Confirmed insurance benefits
Collected patient co-payments
Processing patient ledgers

Davis Baddour, D.D.S.

5/1991-2/1995
Pataskala, Ohio
Dental Receptionist
Updated and maintained patient files
Scheduled patient appointments
Answered telephone and provided information and service to patients
Confirmed insurance benefits and filed insurance claims
Collected patient co-payments
Processed billing, and assisted with patient financial arrangements
Maintained inventory supplies
Processed payroll
Daily bank deposits and system balance reports
Maintained recalls for patients

Dr. Robert Berkman, Urologist

1/1983-4/1991
Columbus, Ohio
Medical Receptionist
Updated and maintained patient files
Scheduled patient appointments and surgeries
Precertification of surgical procedures
Placement of dictation and correspondence in patient files
Answered telephones and provided information and service to patients
Confirmed insurance benefits
Collection patient co-payments
Completed daily balance reports and bank deposits
Maintained inventory of supplies

EDUCATION
Franklin University 1973-19
75
Columbus, Ohio

REFERENCES
Carol Daniels
Medical Associate
(614)360-5284
Dr. Robert A. Berkman
(614)638-5678
Dr. Richard Weiner
(614)235-2323