Dear Sir or Madam,

I am currently employed as a Sales Operations Specialist for Mindray North Ameri

ca, located in New Jersey. As you will see on my resume, my employment at this
company goes back to the prior corporation, Datascope Corp., as well. I find m
y position challenging and rewarding and have received consistent performance ra
tings of excellent.
I take pride in my work, operate independently in that I do not require a great
deal of managerial oversight, and always look to maximize my productivity and ef
ficiency. I will never hesitate to invest extra time and effort during especial
ly busy times. Additionally, my computer skills are excellent, as I am proficie
nt in all Microsoft Office tools and act as a system administrator for various a
pplications.
I am seeking an equally challenging position in the New York / Long Island area
where I can apply my past experience, acquire new skills and be rewarded for per
formance and professional growth.
Thank you for your time and consideration and I look forward to hearing from you
.
Sincerely,
Ed Angerami

EDWARD ANGERAMI
15 DOROTHY DRIVE
MORRISTOWN, NJ 07960
eadf3d80@westpost.net
(201) 874-4585
OBJECTIVE:
To work in an environment that is challenging, rewarding, and dynamic with room
for advancement.
EDUCATION:
August 1999 - May 2003. Villanova University, Villanova, Pennsylvania.
B.S., Business Administration; Major in Marketing, Minor in English.
HONORS: Member of Dean's List, College of Commerce & Finance
Spring 2000, Fall 2002, Spring 2003
3.23 Cumulative GPA
August 2005 - March 2007 - Delaware Valley College, Doylestown, Pennsylvania
50 coursework credits in Journalism, English, Public Relations and Communication
s
EXPERIENCE:
May 2010-Present. MINDRAY NORTH AMERICA, Mahwah, New Jersey.
Sales Operations Specialist
Position involves managing, troubleshooting, & problem-solving to maximize effic
iency and effectiveness in the sales process. Working closely with all departmen
ts (primarily Marketing, Planning/Purchasing, & Shipping/Logistics) to identify
and correct any issues that may impede Sales and customer satisfaction.
July 2007-May 2010. DATASCOPE CORP./MINDRAY DS USA, INC., Mahwah, New Jersey.
Sales Support
A "jack of all trades" position requiring knowledge and interface of all areas o
f business, particularly sales, marketing, and finance. Acting as a liaison betw
een sales reps and corporate, primary function is to manage and control all acti
vity in the sales process. Ability to multitask, remain flexible, and work under
pressure are critical for success.
May 2006-Feb. 2007. THE INTELLIGENCER, Hatfield, Pennsylvania.
Distribution/Customer Service
Involved in functions related to newspaper distribution, including coordination
between warehouse, customer, & corporate levels. Responsible for maintaining eff
iciency in processes, communication with management, and satisfaction among cust
omers.

Oct. 2005-Feb. 2006. BEST BUY, Montgomeryville, Pennsylvania.

Customer Service
Assisting customers with various issues, including returns/exchanges, problems
with products/services, credit card applications, and any other questions and co
ncerns. Patience, understanding, and maintaining a positive attitude was critic
al in keeping customer satisfaction at a high level.
Apr. 2005-July 2005. ALLIANCE HEALTHCARE INFORMATION, INC., Ivyland, Pennsylvani
a. (Note: Temp assignment through J&J Staffing Resources)
Administrative Assistant
Performed various administrative duties for the different projects with which t
he company was involved, including data entry, proofreading, typing, and retriev
ing the voicemail messages of client customers. Ability to multitask and communi
cate was essential to achieve an efficient and friendly work environment.
Oct. 2003-Mar. 2005. DATASCOPE CORP., Mahwah, New Jersey.
Validation Technician
Involved in assuring the quality of medical equipment and software. Primary resp
onsibilities include testing equipment/software, altering/writing protocols, tra
ining/assisting others.
REFERENCES:
Professional -
Augie Sciulla
Mindray North America
Former National Sales Operations Manager
201-916-2016
Linda Holland
Mindray North America
Sales Support Manager
845-238-6615
l.holland@mindray.com
Bob Learmonth
Datascope Corp.
Former Quality Assurance Supervisor
973-454-2609
viking1442@yahoo.com
Personal -
Matthew Zagwoski
215-870-5133
Jmatt99@verizon.net
Keith Seminerio
973-978-2640
kjsem78@gmail.com