Dan Haynos

4362 Route 309

Center Valley, Pa 18034
Cell: 484-764-6170
Home: 610-798-0344
E-mail: dhe5b386@westpost.net

OBJECTIVE
To obtain a challenging and rewarding position that allows for professional grow
th based on ability and achievements.
EMPLOYMENT
Outside Sales Representative Jan 2003 to April 2009
Webco Controls, Inc. Ambler, PA
/flow controllers, process indicators,
Webco represents leading manufacturers of industrial instruments and controls.
Provide liquid and gas flow meters/flow controllers, process indicators, loggers
, totalizers, and metrology-based calibration equipment. Ensured we meet the pr
ocess measurement control and calibration needs for biotechnology, pharmaceutica
l, fine chemical, fuel cell, clean energy, oil and gas, power and food processin
g applications. Sales territory was northeast PA (east of the northeast extensio
n & north of the east west turnpike) and south Jersey (shore counties).
* Salesman of the year 2007
* Runner up 2004, 2005 & 2006
* Average sales per year 2.1 million
Technical Sales Engineer Oct 2001 to Jan 2003
Brooks Instrument an Emerson Process Management Division Hatfield, PA
Assisted launch of a new product line with sales and service. Job responsibilit
y was to help with sales and service for the east side of the United States trai
ning and supporting more than a dozen representative organizations to sell the n
ew product line. Assisted in searching leads, setting appointments, performing d
emonstrations, hunting new applications. Helped the world market with my techni
cal expertise of the product and targeted applications. The main goal was to re
place outdated technology with new technology.
While using tactics such as; trade shows, magazines, and other publications. Th
e Representative organizations and I would work closely with the customer in upg
rading and design systems which would incorporate our equipment.
* First year quota exceeded 177%.

.
Technical Services Engineer March 99 to Oct 2001
Brooks Instrument an Emerson Process Management Division Hatfield, PA
Accepted position for the opportunity to help create a technical services group
for Brooks Instrument, the products were getting more technical. There were no m
eans for customers to get quality technical assistance. Some achievements are co
-developed means of technical service, on-site field service, technical training
, and creating technical bulletins and service alerts.
Provided field service/application engineering, on-site repair/new installation.
Some companies I've worked with include; DuPont Chemicals, Dow Chemicals, Air
Products and Chemicals, NSA, Sartorius (b. Braun), Boston Scientific, AMD, Intel
, Micron, Dragger Medical, Merck, GSK, N.A.S.A, Amgen, United States Navy, .
Phillip-Morris, Emcore, General Motors, G.E., P.P&L, Gillette, New Brunswick Sci
entific, Bristol Meyers Squibb, Lucent Technologies, ABEC, Bayer Corp Internatio
nal Fuel Cell.

* Assisted in turning the Technical Service Group into a profit center.

* First year yielded approximately 700K
* 1999 significant contributor

Worldwide Technical Support Engineer January 97 to March 99

Kulicke & Soffa Industries Inc. Willow Grove, PA
Provide primary technical support via phone to customers in North America, inclu
ding troubleshooting guidance, in-house problem reproduction, failure isolation,
application and process correction/optimization, issue tracking/correlation and
product/consumable/service recommendation to maximize equipment uptime and proc
ess quality.
Second level technical support to North America Field Service Engineers, includi
ng advanced troubleshooting guidance and failure isolation.
Third level technical support worldwide. Formally escalate customer issues to m
arketing and engineering that require immediate attention.
Manage North American customer satisfaction. Provide advance customer informati
on to field service to facilitate service calls.
Co-develop new products and product changes to insure supportability and minimiz
e cost of ownership.
Provide worldwide onsite customer support, application process and field service
on and as needed basis.
Initiate product Technical upgrades by interacting with sales. Engineering and m
arketing groups.
Author of Technical Bulletins, Service Alerts and Tech Flashes that are distribu
ted to customers and field service engineers.
Product Process Specialist March 95 to January 97
Kulicke & Soffa Industries, Inc Willow Grove, PA
* Final machine configuration and application testing.
* Review customer specifications to ensure compatibility.
* Interface with engineering to enhance machine capabilities.
* Perform machine buy-off.

EDUCATION
Currently attending Lehigh University for business.

SKILLS
* Customer communication skills
* Application skills
* Excellent troubleshooting skills
* Utilizing and applying new technology to assist Brooks customers
REFERENCES
Available upon request.
Salary request. Negotiable.