Diane Kaye

3508 Cass Street Omaha, NE 68131 (402) 341-4146

dked81d8@westpost.net
Benefit & Human Resources Professional
CURRENTLY ENROLLED IN SENIOR PROFESSIONAL IN HUMAN RESOURCES (SPHR)
with additional certification as a FLMI, HIA, ACS offering a rich HR
career distinguished by commended performance and proven results.
EXTENSIVE BACKGROUND IN HR GENERALIST AFFAIRS, including experience
in employee recruitment and retention, staff development, mediation,
conflict resolution, benefits and compensation, HR records
management, HR policies development and legal compliance.
DEMONSTRATED SUCCESS IN NEGOTIATING WIN-WIN COMPROMISES, developing
teambuilding programs, and writing personnel manuals, corporate
policies, job descriptions and management reports.
VARIETY OF EXPERIENCE IN ALL PROFESSIONAL ENVIRONMENTS a"
demonstrated success in manufacturing environment as well as
professional settings. Able to interact with all levels of employees.
HR SKILLS
_HR Department Startup_
_Employment Law_
_FMLA/ADA/EEO/WC_
_Mediation & Advocacy_
_HRIS Technologies_
_Staff Recruitment & Retention_
_Employee Relations_
_Alternative Dispute Resolution (ADR)_
_Benefits Administration_
_HR Program/Project Management_
_Orientation & On-Boarding_
_Training & Development_
_Performance Management_
_Organizational Development_
_HR Policies & Procedures_
PROFESSIONAL EXPERIENCECreelGroup a" Omaha, NE
_Insurance brokerage_
INSURANCE CONSULTANT, July 2010 to Present
 Hired to serve as an in-depth insurance specialist for Life
recruited employees; created group benefits databases; and developed
orientation, training and incentive programs. Managed
leave-of-absence programs and personnel records; administered
benefits enrollment and programs, i.e. 401(k), Pension, Medical,
Dental, and Vision; administered HR budget; and handled HR generalist
workplace issues.Key Results:
Played a key role in developing current Intranet System as well as
implementing new HRIS system through ADP to entire company. Both
projects were done 10 months ahead of schedule. Structured and
implemented programs and policies in the areas of training,
compensation structures, benefits packages, incentives and
new-employee orientation.
Negotiated approximately 75 salary offers at both the exempt and
non-exempt level.
Brought workers' compensation program into full compliance.
Instituted preferred providers list and trained managers and
associates on procedures to follow in case of injury.
Reduced benefits costs by through meticulous recordkeeping and
ensuring that company did not pay for benefits for which employees
were ineligible.
Wrote employee manual covering issues including disciplinary
procedures, code of conduct, FMLA policy and benefits information.
Revised job descriptions across all levels and 50+ categories.
"Shadowed" and interviewed employees to construct an accurate picture
of the duties and skills required for each position.
PROFESSIONAL EXPERIENCE _(CONTINUED)_Conagra a" Omaha, NE
_Leading food leader with over 36,000 employees nationwide._
HRMS ANALYST, 2005 to 2006
Promoted to fulfill a broad range of HR functions, including
retrieval of statistical summary reports from information systems.
Key Results:
Provided support and analysis of employee records and table
maintenance via software systems, i.e. PeopleSoft
Modified benefit configuration rules per customer request and
business needs.
Assisted in recommendations for new or modified systems, equipment,
and software as well as completing assigned project development and
implementation of approved changes.
Reworked new-hire orientation program to include HR information and
company resources.
Excellent analytical and communication skills required.Hewlett
Packard. a" Omaha, NE
 _Fortune 500 leading technology leader _
CUSTOMER SERVICE REPRESENTATIVE, 2004 to 2005
Recruited to ensure customer satisfaction by fulfilling Order
Management tasks, quoting and designing systems and items based on
customer's requests. Positively influenced the total customer
experience by exceeding the customer's expectations.Key Results:
Interfaced with internal and external customers performing a number
of tasks critical to customer requirements, i.e. traffic, A/R,
manufacturing, purchasing, and carriers.
Proficient with multiple software systems; i.e. PeopleSoft, SAP, and
ADP
Received 3 outstanding achievement awards in 12 months along with
completing required training in less than 2 months.
Solely responsible for 3 of the top 15 accounts for Hewlett
Packard.PayFlex a" Omaha, NE
_Third Party Administrator of COBRA and Section 125 Plans _
COBRA SPECIALIST EEO-1, Discrimination Testing, Work Comp, Safety,
ADA, and FMLA.
EDUCATION & CERTIFICATIONSNebraska state University a" Lincoln, NE
Bachelor of Arts (BA) in Language Arts (with honors), 1982
ACTIVITIES: Worked concurrently during college as a restaurant
kitchen supervisor for Chesterfields.Insurance Designations:
FLMI (Fellow Life Management Associate, 1995
HIA (Health Insurance Associate), 1994
ACS (Customer Service Associate), 1993
CEBS a" (Certified Employment Benefits Specialist) - first course
completed
OF NOTEProfessional Development:
Complete ongoing training in the areas of compensation and benefits,
employee and labor relations, leaves of absence, workers' compensation
and workplace safety/security.Affiliations:
Society for Human Resource Management (SHRM)
Director of Gifford Park Community Garden