DAVID C.

ZEITLEN
Charlotte, NC 28277
704-953-4697
dze9a6bc@westpost.net
Throughout my work history, many people have said to me, "Thank you, David, for
getting back to me so quickly. I can always count on you."
SUMMARY OF QUALIFICATIONS
* Proven success managing the daily sales operations and expectations of loyal a
nd first-time customers.
* Excellent leadership, strategic, sales, problem-solving, management and team-b
uilding skills.
* Action-oriented, resilient, proactive self-starter willing to stretch to accom
plish goals and make things happen.
* Unique ability to rapidly build rapport and establish strong business relation
ships with a diverse range of clients, colleagues and vendors.
* Track record of increasing sales revenue while reducing expenditures.
* Excellent writing, reporting and presentation skills.
* Created rapport and built team spirit with parents and their children as a soc
cer coach in the Ballantyne community.
PROFESSIONAL EXPERIENCE
August 2006 - Present: Charlotte-Mecklenburg Schools, 701 E. Martin Luther King,
Jr. Boulevard, Charlotte, NC 28202
August 2007 - Present: Instructional Assistant
* Responsible for all areas of classroom operations and management, including cu
rriculum planning, organization, student/parent communications and daily activit
ies in a collaborative, team-focused environment.
* Lead teacher ensuring that English as Second Language (ESL) students and Excep
tional Children (EC) students are able to read, write, speak and comprehend Engl
ish.
* Initiated, planned and implemented special projects such as the Endhaven Code
of Conduct for Teachers Students and Parents. First to include cyber-bullying i
nformation in this document.
August 2006 - June 2007: Substitute Teacher
* Completed a six-week special assignment as Lead Exceptional Children (EC) Reso
urce teacher.
* Taught in all grades and special area classes.
July 1988 - July 2001: Authorized Sales and Service, 30 West 57 Street, New York
, NY 10019 (Online addresses: www.shavers.com and www.vintagelighters.com)
* A unique million-dollar business, specializing in sales and service of new and
vintage cigarette lighters, writing instruments and electric shavers.
May 1992 - July 2001: Operations and Store Manager
* Oversaw all daily business practices, including staffing, supervising 12 emplo
yees, scheduling, productivity, inventory, marketing, training, sales and servic
e.
* Was the manager in charge during the owner's absences.
* Simultaneously managed all operations for a separate line of business, Eltron
Corporation, from 1996 - 2001.
* Negotiated favorable terms with vendors that significantly improved purchasing
power, including discounts with suppliers and expanded payment terms. Efforts
resulted in a 34% increase in daily sales and freight savings of $31,000 annuall
y.
* Organized and conducted all operational matters, including design and implemen
tation, for expansion into new facility in 1998.
July 1988 - May 1992: Sales and Repair Associate
* Regularly surpassed sales expectations by providing consistently high levels o
f personalized service and expertise in product knowledge.
* Was a lead Braun-Certified Service Technician responsible for shaver and light
er repairs.
* Exceeded productivity and service standards on repairs.
* Created and maintained visually appealing product display showcases.
EDUCATION
Hunter College of The City University of New York
695 Park Avenue
New York, NY 10065
Bachelor of Arts in Psychology - May 1992
VOLUNTEER EXPERIENCE
April 2002 - June 2010: Youth Soccer Coach - Morrison Family YMCA at Ballantyne,
Charlotte, NC
REFERENCES
Business and personal references are available upon request.