Kyelene Flaming, PHR

2430 Country Club Road * El Dorado, KS 67042 * 316.304.6073 * kfae72d6@wes

tpost.net
Executive Profile
HUMAN RESOURCES DIRECTOR / ORGANIZATIONAL DEVELOPMENT / TALENT MANAGEMENT
Impressive record of developing and implementing organizational solutions and ap
plying HR knowledge.
Successful in consistently streamlining operations, implementing compliance-focu
sed action plans, reducing costs, and increasing revenue.
Extensive experience in the design, delivery, evaluation and enhancement of effe
ctive hands-on instruction programs which improve efficiency, increase productiv
ity, enhance quality, and strengthen financial results.
Creative designer, author and motivational communicator.
Core Professional Strengths
HR MANAGEMENT
Union/Non-Union Employee Relations
Policy Creation/Interpretation
Benefits Design & Plan Administration
Total Compensation/Payroll
TALENT MANAGEMENT
Recruiting/Retention
Performance Management
Measurement/Reporting/Analysis
Reorganization & Culture Change
TRAINING & DEVELOPMENT
Instructional Design/Facilitation
LMS Implementation/Administration
Leadership/Skill Development
Supervisor Training/Coaching
Professional Experience
Human Resources Manager - Newport Television LLC, Kansas City, MO 2008 to 2010
* Established and led employee relations for the company's 50 television station
s encompassing 1,850 employees in 22 markets located in 17 states including New
York, California and one Canadian Provence.
* Coached and advised station management regarding performance management issues
applying federal, state and local regulations. Designed and implemented HR poli
cies and procedures. Authored handbook policies.
* Conducted employee investigations and resolved employee complaints.
* Organized execution of two separate reductions in force and other position eli
minations resulting in reorganization.
* Collaborated with external employment counsel regarding employment issues, bus
iness initiatives, employment contracts, EEOC investigations, and employee handb
ooks.
* Benefits Plan Administrator. Oversaw employee benefits from annual plan analys
is to selection and implementation. Managed open enrollment process, plan admini
stration, fielded employees' benefits questions, including COBRA.
* Orchestrated coordination of benefits administration system and ADP PayForce p
ayroll system. Ensured compliance with EEO and FLSA regulations.
* Presented Respectful Workplace and Leadership Essentials training at stations.
HR and Training Consultant - The Arnold Group (TAG), Wichita, KS 2007 to 2008
* Interim HR Manager for Newport Television LLC, housed at The Arnold Group, beg
inning in October 2007. Provided HR support to a 2,300 employee broadcast media
company during the acquisition and start-up process.
* Designed and delivered customized training solutions for numerous clients base
d upon analyzing the work environment, assessing needs and aligning training wit
h organizational strategy and initiatives focusing on leadership and management
development, change management, customer service and performance improvement.
* Selected and applied appropriate teaching aids and learning materials to suppo
rt training programs.
* Created content, brand, marketing materials and presentations for HR-focused "
TAG Training Tuesdays."
- Obtained "Approved Provider" status from the HR Certification Institute in Dec
ember 2007.
* Audited human resource departments and investigated business operations includ
ing record-keeping and employment practices to determine compliance, assessed da
ta and provided recommendations for growth.
Employee Development Specialist - Delta Dental of Kansas, Inc., Wichita, KS 2005
to 2007
* Designed and implemented Learning Management System (LMS) - "Delta University"
incorporating on-line learning opportunities and internal/external instructor-l
ed training classes. Branded LMS to company strategy.
* Conducted in-depth needs assessments and analyzed all positions within the org
anization. Developed customized learning plans for each employee and job title.
* "DeltaU" Administrator: assigned content, monitored usage, measured utilizatio
n and recommended quarterly learning initiatives for each employee, department a
nd company.
* Designed and delivered instructor-led training programs. Indentified and coord
inated external training opportunities to enhance corporate initiatives and deve
lop operational changes, procedures and/or services.
- Subject of case study "Aligning Performance and Business Strategy" published b
y Bersin & Associates.
* Recruiter: Managed the entire employment process from recruiting to on-boardin
g new employees.
- Updated job descriptions to reflect responsibility changes and applicable fede
ral regulations.
- Collaborated with hiring managers to determine department culture and essentia
l job requirements.
- Enhanced the recruiting process by researching department dynamics to gauge ef
fectiveness of selected candidates.
Human Resources Generalist - Tweco Products, Inc., Wichita, KS 2004
* Managed HR function for 200 non-union employees in manufacturing environment i
nvolving plant consolidation with Victor Equipment Company. Facilitated employee
relocations and workforce reductions.
* Advised managers regarding legal issues and obligations to minimize liability.
* Revitalized employee morale, optimized overall HR effectiveness, and streamlin
ed policies and procedures.
* Recruited manufacturing, administrative, and information technology employees
for roles in Wichita and Denton.
* Directed data analysis and generated operational reports: daily manpower, tota
l work hours, headcount, and financial burden. Developed intricate spreadsheet t
o manage payroll-based bonus program.
* Orchestrated all payroll activities through JD Edwards, facilitated progressio
n increases, reviewed KRONOS timeclock activity and tracked time-off.
* Initiated, designed and implemented Employment Management database to house em
ployee information, including contingent workforce, pertaining to the plant's re
location to Texas/facility closing.
* Administered employee benefit programs including enrollment processing, termin
ations and transitions to COBRA, mediated employees' claims, and fielded employe
e's benefit concerns.
Client Operations Manager - Pro Staff (on-site at Koch Industries, Inc.), Wichit
a, KS 1999 to 2003
* Managed on-site staffing office responsible for recruiting and flexible talent
management operations at Koch's corporate headquarters.
- Actively recruited, established compensation and placed appropriately skilled
talent in flexible/full-time assignments in the areas of: Accounting, Administra
tive, Customer Service, Information Technology, and Technical.
- Communicated and coordinated the various aspects of operations required to ens
ure compliance with both company and client company's established policies and p
rocedures, as well as local, state and federal laws and guidelines.
* Measured and reported contingent work hours, usage, quality, turnover/retentio
n, and development activities.
* Increased Koch's savings by 18% ($500K) in one year through effective talent m
anagement and implementation of employee development program.
* Fostered relationships with Koch supervisors to recruit effectively, to antici
pate potential needs, to manage employees and to eliminate co-employment concern
s.
- Coached employees regarding performance and resolved issues as necessary.
- Improved quality of placed employees as a result of in-depth discovery of clie
nt's needs and company culture.
- Decreased turnover rate from 24% in 1999 to 14% in 2000. Maintained turnover r
ate at 15%.
- Achieved highest quarterly retention rate of 96.5% during 4th Quarter, 2002.
- Increased quality ratings of employees requested back from 79% in 1999 to 90%
in 2002.
* Conceptualized employee development program, initiated retention and developme
nt strategies through training, recognition and team building activities.
- Awarded 2001 Staffing Person of the Year, South Texas Region (Houston/Austin/W
ichita) third largest U.S. region.
- Recognized for employee training program in corporate-wide publication "Living
the Vision Stories."
Professional Accreditation & Education
Professional in Human Resources (PHR) Certification
HR Certification Institute, 2003 to present
Bachelor of Arts in Liberal Arts and Sciences
Wichita State University
Professional Organizations
Kansas State Council of SHRM (Society for Human Resource Management), Inc., 2007
to present
District Director - Topeka and Manhattan, 2010 to present; Interim Leadership De
velopment Director, 2010
Legislative Committee: Workforce Development Committee Chair, Elections Committe
e Member, 2010 to present
Workforce Readiness Director, 2008 and 2009
Publications Chair, 2005 and 2008 Kansas State SHRM Conferences
SHRM of Johnson County, 2008 to present
SHRM - Kansas City (MO), 2008 to present
Wichita Chapter Society for Human Resource Management, 2002 to 2008
President - 2007; VP, Communications - 2005 and 2006; VP, Marketing - 2004
Advisory Board, Master of Organizational Development, Friends University, 2008
Committee Member, Human Resource Management Curriculum Committee, Friends Univer
sity, 2008
Presentations
"Strategy in Action," 2006 Learn.com Empowerment Conference, Ft. Lauderdale, FL.
"Workforce Planning and Development...The Rest of the Story," Breakout Speaker,
2009 Kansas State SHRM Conference, Topeka, KS.
Leadership Daily Dozen," 2007 Women's Symposium, Keynote Speaker, sponsored by t
he Emporia Chamber of Commerce, Emporia, KS.
"Leading During Lean Times," Southeast Corner Kansas SHRM Chapter, Membership Me
eting, Pittsburg, KS.
"7 Keys to Employee Development," Salina SHRMA-Manhattan SHRM, Combined Chapter
Membership Meeting, Abilene, KS and Wichita SHRM PM Program, Wichita, KS.
"The Art of Lifelong Learning," Wichita State SHRM Student Chapter Meeting, Wich
ita, KS.
"Why I Chose HR," Wichita State University, Human Resources Management Class, Wi
chita, KS.
"The Essentials of Human Resources -Documentation," KACE Conference, Wichita, K
S.
"Top 10 Personnel Policies," Wichita Non-Profit Chamber of Commerce, Wichita, KS
.
"Managing Change: Maneuvering within the Maze," School of Adaptive Computer Trai
ning (SACT), Wichita, KS.
"Interpersonal Behavior Patterns," Delta Dental Plans Association National Staff
Seminar, St. Louis, MO.
"Strategy in Action: Impacting Growth through Training," Wichita SHRM PM Program
, Wichita, KS.
Publications
"Workforce Readiness: A National Crisis of Deficiencies," HR Kansas Works Magazi
ne, Kansas State Council of SHRM, Inc., July 2008.
Good Advice column, Wichita Eagle, Wichita, KS, October 11, 2007.
"Hiring? What you should ask recent graduates," Wichita Eagle, Wichita, KS, Thur
sday, April 26, 2007.
Book Review: You Don't Need a Title to Be a Leader - How Anyone, Anywhere Can Ma
ke a Positive Difference, HR Kansas Works Magazine, Kansas State Council of SHRM
, Inc., July 2007.
Authored several articles in HR Focus, Wichita SHRM Chapter Quarterly Newsletter
, Wichita, KS, 2005 to 2008.