DONALD R.

BISHOP
305 Washington St. #1 Cambridge, MA 02139 * (617) 710-9051 * dba5e904@westpost.n
et
CAREER PROFILE:
Successfully passed CFA Level 2 in June 2010
Detail oriented, efficient and organized professional educated in finance proce
dures.
Strong analytical and problem solving skills, with the ability to make well tho
ught out decisions.
Excellent verbal and written communication skills.
Ability to handle administrative functions, resourceful in the completion of pr
ojects and effective at multitasking.
Skilled in Microsoft Office applications, including the use of macros, Pivot ch
arts, and nested functions.
PROFESSIONAL EXPERIENCE:
John Hancock Life Insurance Company: Boston, MA [December 2009-October
2010]
LICENSING ANALYST (Temporarily Contracted)
Responsibilities:
Researched and verified licensing records in order to fulfill state audit revie
ws.
Prevented policies from being closed before issue by resolving licensing issues
in a timely manner.
Performed quality assurance on the work and tasks of new analysts in the depart
ment.
Achievements:
Chosen to train new analysts (contracted and full-time) based on quick adaptati
on to department-specific software and idiosyncrasies.
University of Massachusetts: Boston, MA [September 2008-August 2009]
GRADUATE ASSISTANT
Responsibilities:
Assisted in lectures for business writing course.
Tutored and assisted in English comprehension for international College of Mana
gement students.
Achievements:
Selection for position based on excellent performance in MBA program.
Developed rubric to score students' written assignments which has become primar
y rubric in the department.
Ethos: Jamaica Plains, MA [January 2007-December 2007]
ADMINISTRATIVE ASSISTANT
Responsibilities:
Coordinated daily food and supply orders for lunch sites at multi-location seni
or living developments, including direct supervision of 12 site managers.
Main contact to resolve logistic and outage problems with food and supply vendo
rs.
Maintained 250+ client database containing statistical data.
Achievements:
Reduced the number of steps in daily ordering process, cutting the time it took
by 30 minutes.
 Wrote departmental guidelines for use of new database software.
EDUCATION HISTORY:
University of Massachusetts Graduated December 2009
Master of Business Administration with concentration in Finance - GPA 3.9/4.0
University of Florida Graduated May 2004
Bachelor of Arts in Political Science with concentration in International Relati
ons - GPA 3.2/4.0