ROBERT MCQUADE

816 Loma Alta Terrace a Vista, CA 92083 a Tel 619.578.3996 a rmf4986a@westpost.

net

QUALITY/COMPLIANCE ENGINEER
Accomplished Quality Assurance and Compliance professional with more than 20 yea
rs of experience of continual cost reductions (Lean), product improvement (Kaiz
en), safety, quality, and National/International regulatory compliance of produc
ts in diverse industries. I have performed many internal/external audits and so
urce inspections. Reduced production errors with increase of production output
(refer to each Companyas Key Achievements listed below). Experienced with FEMA,
Advanced Product Quality Planning (APQP), Corrective and Preventative Actions (
CAPA). identification of root causes of recurring failures, Corrective Action Re
quest implementation, and Design Change Notices (DCN). Meeting with Customers,
Engineering groups, Production personnel, Receiving Inspection, and Testing to e
nsure regulatory and customer compliances. Continually monitored for applicabl
e Regulations and Standards compliance.
BSEE, Certified Lean Six Sigma Green Belt, ISO audits, and US Citizen

CAREER EXPERIENCE

ZODIAC POOL SYSTEMS, Vista, CA (4 Years, 2005 a" 2009) Major Reduction In Force
due to sale of the company
Manufacturer and developer of spa and swimming pool electric cleaning equipment,
switching power supplies, accessories, salt chlorinators and lighting equipment
. Approximately 400 employees.
SR. QUALITY/COMPLIANCE ENGINEER
Served as Quality/Compliance officer for the company. Ensured compliance with al
l state, federal and international regulations and provided safety analysis and
direction for product, process and environment issues. Maintained zero assembly
line delays and quality-based shipping holds. Collaborated with FCC/FDA/UL/CSA
/ISO/NZ/CE in ensuring effective safety testing and standards compliance of prod
ucts in U.S., Australian, European and South African markets. Provided Zodiac w
ith the best available compliance and safety guidance by working closely with ag
ency inspectors and working with RMA and ECN daily.
Key Achievements
a Improved Records Management methods to facilitate filing and recovery of inspe
ction, repair, and design data which reduced access time for personnel by 45%.
a Trained personnel in the new quality processes. This reduced production error
s and need for rework by 55%.
a Created production tracking databases that helped ensure accuracy and decrease
d testing errors by 12%.
a Continually investigated product and production improvement (KAIZEN) and cost
reduction (LEAN).
a Obtained improved parts quality and shipment schedules from suppliers by meeti
ng with them and stressing the concept of the LEAN process. Reduced supplier del
ivery delays by 15%.

SANYO ENERGY USA, San Diego, CA (6 years, 1999 - 2005) Engineering Department w
as moved to Texas
Designer and producer of Li-ion, Lithium Polymer, and Nickel Metal Hydride batte
ries in power units serving telecommunications, IT, medical device and home impr
ovement markets. Approximately 600 employees.
SENIOR QUALITY/COMPLIANCE ENGINEER
Provided single-source quality plus compliance oversight and served as primary l
iaison with customers; assisted in needs assessment, part of battery pack design
team, and performed quality and compliance testing/analysis. Consistently reac
hed 100% success rate during all quarterly agency inspections. Worked with RMA
and ECR on a daily basis. Annually audited Supplier Quality programs to improve
quality and shipping schedules.
Key Achievements
a Delivered exceptional architecture of redundancy models that ensured complete
regulations compliance for the shipping of Lithium Ion products to various count
ries under United Nations guidelines. Created validation methodologies that ensu
red Restriction of Hazardous Substances (RoHS) compliance to the European Union
and California.
a Continually implemented teams for product and production improvement (KAIZEN)
and cost reduction (LEAN).
a Worked with Design Engineering to use Agency accepted components to reduce UL/
CSA/EC testing and certification times. Reduced Agency Certification times by 30
%.
a A customer of laptop batteries was returning 100-300 per month saying the batt
eries were not to specification. I tested the returns 100% and showed customer
where the problem was with their sales personnel that were sending the wrong bat
tery model numbers to laptop customers. Reduced future returns from customer to
less than two per month after that.

SONY ELECTRONICS, INC., San Diego, CA (Project was for 1 year, 1997- 1999) Pro
duct Development Contract
SENIOR QUALITY/COMPLIANCE ENGINEER
Served as the only quality and compliance engineer for special project (CD-copyi
ng system), providing oversight and direction for state, federal and internation
al regulations, needs assessments, design and development of quality testing met
hodologies and policy and process design and implementation. Provided the qualit
y and compliance oversight for all hardware, firmware and software pertaining to
SONY Audio/Visual products and accessories in the manufacturing facility. The
new product design was finalized and returned to Japan for SONY Marketing to dec
ide on sales program.
Key Achievements
a Created customized product testing modules and monitoring mechanisms that elev
ated product safety levels beyond original expectations.
a Identified and corrected Electromagnetic Compatibility (EMC) issues in the new
system. Documented test results for FCC and EU coverage.
a Drafted and integrated Quality Assurance policies and testing models that remo
ved inconsistencies and failure risks from both in-house and supplier products a
nd materials.

ADVANCED DEVICES LAB, Reno, NV (10 years, 1987 a" 1997) Company relocated to E
urope
QUALITY ASSURANCE MANAGER
Products were Microwave and Infra-red motion sensing equipment for Security Area
s. Provided the quality and compliance oversight for all hardware and software p
ertaining to the products and accessories in the manufacturing facility.
Key Achievements
a Established the quality program with implementing procedures. Reduced rework
by 80%.
a Established tracking system for customer failures worldwide and evaluating the
m for possible design/production caused weakness. Increased burn-in time to red
uce infant mortality failures. Reduced field failures by 98%.
a Designed and built automated testing of printed circuit boards and assemblies.
Trained production personnel. Reduced production test times by 24%.

THERE WERE MANY OTHER ACHIEVEMENTS AT THE COMPANIES LISTED ABOVE.

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Science, Electronic Engineering, California State University, San Jo

se
Certified Lean Six Sigma Green Belt, Quality Associates International

Updated November 28, 2010.