SUMMARY
Insurance professional with extensive experience in underwriting, training, ment
oring, auditing, and workflows, involving Property/Casualty, Long Haul Trucking
, and Health Insurance.
Received Star Award for excellence in underwriting (12/2004)
Certified as a Targeted Selection Interviewer (11/2007)
Authored and maintained numerous procedural workflows.
Served as a Subject Matter Expert (SME) for the companys Refreshed Personal Hea
lth Plan portfolio of plans, the Short Term Medical plan, and the Annual Max pla
n.
Successfully trained and mentored over 40 underwriting professionals (UW consul
tants and UW Specialists).
Managed an underwriting department of 60 employees.
PROFESSIONAL EXPERIENCE
HUMANA INSURANCE, INC., Waukesha, WI 2003-2010
Underwriting Consultant / Learning Consultant
Underwrote applications for individual health insurance, served as a subject mat
ter expert for various products, conducted classroom training for new employees,
mentored and audited individual underwriters after classroom training was compl
eted, utilized MS Word, Excel, Access, Visio, and Powerpoint
DESIGNATIONS
HCSA Healthcare Customer Service Associate (2006)
HCAFA Health Care Anti-Fraud Associate (2007)
HIA Health Insurance Associate (2008)
VOLUNTEER EXPERIENCE
Eight years on the Board of Directors for Brookfield Players (Community Theater)
1996 2004
Positions held include Secretary, Treasurer, Vice President and President.