SUMMARY

Quality manager with experience directing and overseeing quality assurance proce
sses in a software/hardware, manufacturing and research environment.
Maintain software and hardware specifications, produce statistical documentation
and communicate with senior-level managers regarding quality issues and custome
r concerns. Also provided supervision and training to quality team members.
Knowledgeable in 8D (Eight Disciplines) Problem Solving Process, SEI-CMMI, ISO 9
000/ AS91000. FAA DO-178B and DO-254, JAA, FCC, DOT, military and commercial har
dware and software specifications as well as compliance with MIL-I-45208, MIL-Q-
9858, US Navy T9001B (Trident nuclear weapons systems), Federal Communications (
FCC) rules and regulations, Quality Systems Regulations (QSR), Good Manufacturin
g Practice (GMP), Best Practices, Key Performance indicators, Six Sigma, Five Wh
ys and Quality Systems Regulations (QSR).
EMPLOYMENT HISTORY
Quality Manager - Oct. 2009 - Jan. 2010
Macrolink Inc, Anaheim, CA
Quality and Compliance Manager for a company that was primarily an Engineering p
rototype designs house of various military computer hardware and software compon
ents, including rugged enclosures, chassis, portable workstations, communication
s controllers, and storage systems.
Successfully establish an AS9100/ISO9000 certification.
Wrote ISO9000/AS9100 compliance procedures, quality manuals and executed perform
ance audits, inspections, quality reviews and root-cause analysis as needed.
Quality/ISO Manager - Jan. 2005 - Apr. 2009
L-3 Communications, Interstate Electronics Corporation, Anaheim, CA
AS9100 Compliance Hardware/Software Manager and management representative for mi
litary and navy strategic weapons and GPS guidance systems.
Had charge of Quality Inspection, Calibrations and Audit, including CMMI, AS9100
/ISO9000, Navy T9000 audits and the Navy's six sigma requirements.
Wrote procedures, quality manuals and executed performance audits, inspections,
quality reviews and root-cause analysis as required by contracts.
Implemented a Corrective Action Board based on Eight Disciplines Problem Solving
Process (8D) to respond to the various action items arising from the various in
ternal, military and customer audit.
Quality Assurance Director - Apr. 2001 - Dec. 2004
Rogerson Kratos, Pasadena, CA
Responsible for regulatory and quality systems, including training, and enforcin
g compliance to contractual and regulatory requirements. This included SEI-CMMI
for flight critical software, AS 9100/ISO 9000 and DO-178B compliance.
Published the AS9100 compliance procedures, quality manual, QC policies, procedu
res for inspection, testing, safety & training, statistical failure analysis and
end to end lifecycles statistics and failure probabilities.
Did contracts review, internal ISO compliance audits, and vendor audits.
Was a key member of all contract negotiations. Coordinated all TSO, PMA, FAA, an
d regulatory activities, including FAA Major Category Level A, for flight critic
al software, FAA, DO-178B and DO-254.
Served as the major point of contact for all commercial and government audits, p
roblems and complaints.
Quality Engineer / Manager - Apr. 1997 - Apr. 2001
Teledyne Controls, West Los Angeles, CA
Managed the implementation manufacturing and repair of various quality hardware
and software quality systems, including, CMMI, AS91000/ISO 9000, FAA, and Custom
er Quality requirements, and all internal and external audits.
Processed all FAA Parts Manufacturing Approvals (PMA) and Technical Standard Ord
ers (TSO).
Managed contracts review, managed FAA certified FAA repair department.
FAA certified DMIR, and FAA Aircraft Repairman. Main product was data Acquisitio
n and flight recording instrumentation (the black boxes).
Quality Assurance/Safety Manager - Mar. 1987 - Apr. 1997
Electrocube, Inc, Monrovia, CA
Responsible for regulatory and quality systems, including training, and enforcin
g compliance to contractual and regulatory requirements. This included SEI-CMMI
for flight critical software, AS 9100/ISO 9000 and DO-178B compliance.
Published the AS9100 compliance procedures, quality manual, QC policies, procedu
res for inspection, testing, safety & training, statistical failure analysis and
end to end lifecycles statistics and failure probabilities.
Did contracts review, internal ISO compliance audits, and vendor audits.
Was a key member of all contract negotiations. Coordinated all TSO, PMA, FAA, an
d regulatory activities, including FAA Major Category Level A, for flight critic
al software, FAA, DO-178B and DO-254.
Served as the major point of contact for all commercial and government audits, p
roblems and complaints.
Quality Director/R&D Biochemist-Chemist - Dec. 1982 - Feb. 1987
Ocean Scientific, Garden Grove, CA
Managed the Quality and Customer Service department for an R&D manufacturer of m
edical rapid diagnostics devises including photometric and bio-chemical measurem
ent instrumentation for military and commercial use (Chemistries, hardware and s
oftware development).
Managed all regulatory affairs, including Food and Drug, DECAS, and foreign gove
rnment import and export requirements, plus military and customer audits.
Design, direct and implement effective safety programs. I also designed on-site
safety training program.
Quality Control Food Chemist and Quality and System Engineer - Dec. 1978 - Dec.
1982
Best Foods, Santa Fe Springs, CA
Managed and Setup various computer systems for Monitored food chemistries.
Had charge of setting up new system to control the mixtures, oils and food addit
ives during production and off sight startups. I monitored the various chemistri
es during production.
Interfaced with the FDA, on all regulatory affairs dealing with food chemistry,
safety and FDA regulations.
Quality Manager and R - Apr. 1975 - Apr. 1978
Diagnostic Products Corporation, Los Angeles, CA
R&D of immunoassay products, Managed QC, QA, Customer service, customer training
and development of new product.
EDUCATION
B.A., Biology, Minor: Bio Chemistry - Jan. 1971
University of California Fullerton - Bioscience, Fullerton California
GPA: 3.0, Major GPA: 3.5