In my business career I aspire to be a productive administrator and/or manager w

ith a company that allows my experience to assist in its growth and progression.

Years of experience have honed my ability to handle all challenges that have pre
sented themselves. Accomplishments include; initial set up and the management o
f a medical office, all aspects of the physical move of an office, twice and the
ability to manage all aspects of a sports arena. With these trials came the kn
owledge of varying aspects of business. I learned how to rectify problems from
employee disagreements to telephone or electrical problems.
I believe administrators and managers should be intelligent, compassionate and l
oyal with diversified experience and common sense. These things keep organizati
ons running smoothly. These are qualifications I posses.
I would appreciate your consideration for your open positions. Attached is a co
py of my resume for your review. I look forward to hearing from you to discuss m
y qualifications.

Sincerely,

Phyllis Jonmaire
PHYLLIS JONMAIRE
27 E. Cavalier Dr Tel: 716-668-5352
Cheektowaga, NY 14227
OBJECTIVE
To integrate strong managerial skills, work ethic and ability to create an effic
ient workplace for a growing organization that values dedicated employees.
PROFESSIONAL EXPERIENCE
SOUTHTOWNS INTERNAL MEDICINE, Orchard Park, NY 2001- 2010
A 12 person physician practice specializing in internal medicine and serving WNY
for the past 9 years.
OFFICE MANAGER
Support partners and clinical staff in the day-to-day management of all facets o
f practice including accounting/finance, facilities, administrative staff manage
ment and reimbursement/negotiation with all insurance and 3rd party payors.
Supervise staff of 10 to ensure strong patient/client relations, enforce, set an
d train in new office policies and procedures as well as manage all hiring/firin
g and disciplinary actions for the practice.
Manage accounting and finance for group including A/P, A/R, Payroll (Computer Sc
iences Corp), insurance payments, reconciliations, monthly/quarterly financial r
eporting using Excel and Quickbooks and implement insurance rate changes as well
as investigate and develop new revenue procedures. Assisted in implementation o
f Medent and EMR to streamline practice billing and create more efficient docume
ntation for patient files.
Manage all facilities contracts and services to ensure smooth office operations
ranging from HVAC and Grounds Maintenance services to outsourced Computer servic
es and Utilities providers.
Accomplishments:
Led effort to establish a medical business and office building for practice in 2
001.
- Procured financing through multiple banks, with a value of over $750,000.
- Assisted in blueprints/layout and coordinated remodeling efforts with sub-cont
ractors.
- Submitted necessary paperwork to credential practitioners within our new offic
e entity.
- Purchased and organized the installation of computer hardware/ software using
the Medent EMR system.
- Negotiated contracts for the telephone and internet system.
- Established utility services.
- Coordinated move to new location without disruption of patient service.

OFFICE OF ROBERT A. BAUMLER, MD, Buffalo, NY 1985-2001

A single physician practitioner with over 1800 patients.
OFFICE MANAGER
Managed all office procedures and patient relations including patient check in/o
ut, administering of EKGs, all insurance billing and A/P, A/R for the practice.
Accomplishments:
Implemented new Medent computer system.
Coordinated move to new location.
HOLIDAY TWIN RINKS, Cheektowaga, NY 1977-1997
OFFICE MANAGER
Oversaw office and concession areas for one of the largest public ice rinks in W
NY. Conducted interviews, hired/terminated employees and scheduled employee shif
ts.
Ordered supplies, managed finance, scheduled and assisted in setting up ice time
contracts as well as assisted in running Pro Shop operations.
EDUCATION
Empire State College, Buffalo, NY 1983-1995
On-going education within medical field
Medicare Application Classes
Insurance Update Seminars
Office Manager Seminars
Management Classes
COMPUTER SKILLS
MS Office, QuickBooks, Medent, Excel
E-MAIL
pjfb0402@westpost.net