Justin A.

Schill
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1333 Eldridge Parkway, #1134, Houston, TX 77077, Cellular 832-515-5669
jsfb4e9e@westpost.net
PROFESSIONAL PROFILE
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Management professional with successful experience in building a profitable orga
nization within a competitive market. Broad-based general management and P&L man
agement of all corporate operating, sales, marketing, and management functions.
Consistently successful in identifying and capitalizing upon market opportunitie
s to drive revenue and profit growth. Effective customer liaison with strong int
erpersonal and communication skills. Strong track record for driving successful
cost-reduction initiatives, managing finite resources, directing projects for on
-time, on-budget completion, and enhancing operational quality.
* Contract Negotiations * Key Market Identification
* Regulatory Compliance * Business Development
* Procedure Development * Customer Service/Retention
* Budgeting/Capital/ Operating * Purchasing *
Recruitment/Training
AREAS OF EXPERTISE
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Management - Employee interviewing, hiring, supervising, evaluating, and discipl
ining. Train, supervise, and evaluate staff, enabling them to improve skills and
achieve work objectives. Resolve conflicts while maintaining positive internal/
external relationships. Background in operations management, sales management, b
usiness development, marketing, strategic planning, client relationship manageme
nt, customer service, and public relations. Instrumental in introducing cost con
tainment programs, streamlining business processes, and enhancing operational ef
ficiency.
Sales/Marketing - Manage all aspects of marketing within the organization. Devel
op marketing campaigns that increase visibility within the community. Spearhead
business development initiatives, which significantly expand customer base. Resp
onsible for key account management, acquiring new business and increasing market
share. Manage and mentor staff. Ability to target the right market, successfull
y prospect clients, and close the deal. Willing and able to learn new concepts.
Organize sales strategies, present proposals, generate leads, and provide custom
er service and client consultation.
Customer Service - Assist customers with inquiries and provide all pertinent inf
ormation. Possess excellent interpersonal and communication skills that compleme
nt proven creative problem solving capabilities. Provide superior customer servi
ce and work quality while demonstrating attention to detail, flexibility and inn
ovation in resolving problems. Possess effective communications skills, and work
s well with others at all levels. Develop and coach staff to maintain high level
s of service and to meet department standards and goals. Maintain positive compa
ny image during difficult situations. Conscious of deadlines; possess a good sen
se of urgency. Works efficiently and effectively as self-starter in a busy envir
onment, and capable of handling many tasks simultaneously. Initiate action and f
ollow through to conclusion of any commitment.

EMPLOYMENT EXPERIENCE
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VP of Sales and Operations - PuroClean Property Damage Restoration
Houston, TX 2008 to Present
EDUCATION
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Bachelor of Science, Neurobiology 2008
University of Texas at Austin, Austin, TX - Received grant to conduct own resear
ch
PROFESSIONAL ORGANIZATIONS
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*VP of BNI Chapter
*Chaired Fundraiser for Houston Insurance Professionals benefitting The Huntsvil
le Woman's Shelter

ACCOMPLISHMENTS
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*Direct customer relations, sales promotions, supplies ordering and equipment ma
intenance. Hire, train and schedule staff.
*Drive and sustain profit improvements by controlling costs, and steering stable
departmental operations with high employee retention rates
*Successfully manage client accounts and support, ensuring proper and effective
handling of requests, as well as problem resolution and customer service issues.
*Supervise and monitor the work activities of subordinates and staff.
*Recognized for hard work, commitment to customers, attention to detail, profess
ionalism, and follow-up.
*Resourceful, energetic, competent, and results-oriented.
*Develop and implement improved policies and procedures, resulting in improved e
fficiency and productivity.

PROFESSIONAL REFERENCES
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Available upon request