JOHN E.

GIVINS
email: john.givins@gmail.com
4086 Triple Crown Loop North
Southaven, Mississippi 38671
(901) 870-5646
LEADERSHIP / INFORMATION TECHNOLOGY OVERVIEW

Established a 15+ year solid record of: data system administration; technical &
project planning support; system analysis & reporting; major system upgrading &
implementation, and project management; resource planning, utilization, and maxi
mization; and directing projects to improve integrity/usefulness of functional d
atabase training systems. Successes include setting up and managing proprietary
software, networking, data sharing, system methodology and disaster planning sol
utions. Experience leading projects from conceptual stages through completion o
n: major multi-site, multi-state hardware installation, upgrade, and system admi
nistration.

* Positioned myself as a knowledge leader regarding developing and integrating t

echnology solutions and managing these solutions for major companies.
* Success in building teams and orchestrating resources to efficiently guide pro
jects toward cost goals, completion deadlines, and functionality requirements.
* Expertise in managing installation, upgrade, or repair projects related to Int
ernet, dial-up, remote access, and other software involving data flow and manage
ment, networking, and operating systems.
* Offer skills and abilities for accomplishing user/network objectives for imple
menting, expanding, and improving integrity and usability of complex client/serv
er base systems and internal software technical support.
* Offer the leadership ability as an executive team member to:
- Separate reality from misinformation in terms of the IT opportunities.
- Substantiate feasibility, achievability and sustainability of IT projects and
initiatives.
- Discuss 21st Century technology paths and long-term planning to provide a comp
etitive advantage.
* Skilled in Windows Server 2003, AS400, Linux/Unix, SAP BW, SAP Business Object
s, and Cisco Networking Systems; possess the ability to build Servers to maintai
n daily operations and Windows 2000/2003 Server, Novell Servers.
PROFESSIONAL EXPERIENCE
REEBOK, Memphis, TN 11/96 - 3/09
Information Technology Manager Served in a leadership role to maintain, support
and troubleshoot over all work stations, protect day-to-day business integrity
through monitoring information processing and through daily backups as well as t
o verify network connections and to maintain maximum system up-time. Configured,
imaged, deployed, and maintained all desktop and laptops. Performed system adm
inistration and system migrations throughout the Memphis Distribution Center, pr
ovided and maintained documentation of system updates.
* Supervised 6 IT Specialist and maintained PCs and programming for over 250 end
users.
* Used project management, and technical expertise to: (1) Set-up and maintain w
ork stations and servers, (2) perform hardware and software service, (3) instiga
te anti-virus and software backup, and (4) provide consulting or training to ope
rators.
* Interacted with managers, users, and operators to determine computer-related n
eeds.
* Built Servers as need by corporate to maintain daily operations and Windows 20
00/2003 Server, SQL Server maintenance.
* Designed and implemented Windows environment network, upgraded network and wor
kstations.
* Responsible for maintaining all AS400 applications, security, passwords, user
profiles, and system back-ups.
* Administrator of primary Domain Server, Print Server, Application Server, Mail
Server, Backup Server and all local PCs.
* Ensured applications and systems security levels are consistent with the requi
rements of the individual and/or department. Installed software upgrades for all
new applications.
* Installed, maintained, and upgraded systems AS-400, Windows XP, SAP, WCS, CPS,
CISCO VoIP Systems, and WMS.
* Created queries by using data from available libraries and system files to sol
ve operational issues.
* Operating Systems and Software Windows 2000 Server, XP, Windows NT, NT Server
4.0, SQL, Windows 2000, Advance Server, Windows 98.
* Troubleshoot network performance, Server and PC issues; installed and repaired
LAN network connections.

JOHN E. GIVINS

Experience Continued:

DATASERV, Eden Praise, MN 2/91 - 7/97

Regional Computer Technician Traveled on-site to client locations to use leader
ship, project management, and technical expertise to: (1) Set-up work stations a
nd maintain work stations and servers, (2) performed hardware and software servi
ce & design, (3) assisted in the selection and implementation of custom software
, (4) conducted company and client training seminars, (5) provided consulting or
training to operators, and (6) provided setup, installation, and interface supp
ort on micro-based telecommunications equipment.
* Built and replaced PS2 processors and troubleshoot devices to component lev
el; programmed AS/400, 942, and; troubleshot and repaired Cisco Routers.
KRYSTAL RESTAURANT, Memphis, TN 7/89 - 1/91
Store Manager Directed and managed day-to-day operations, purchasing, manpower,
image, quality, safety, and productivity aspects for this nationally recognized
franchise restaurant with annual sales in excess of $3MM. Directed management
team and oversee a total staff of 40+ employees. Focused on attainment of corpo
rate objectives for profit and loss by directing and motivating staff to control
food, labor and overhead costs.
* Determined profitability/loss of different components of restaurant operation;
evaluated and restructured various components to realign with profit goals.
Prior Position: Mechanical / Electrical Technician Champion Awards
EDUCATION
SOUTHEAST COLLEGE OF TECHNOLOGY, Memphis, TN
Associates of Occupational Studies
Advanced Electronics Technology