Bergenfield, NJ 07621 Email: Cell : (551) 804-5683 Bank Financial Center Management Position PROFILE Highly analytical mindset with a reputation for accuracy. Trained Management Staff to meet and exceed Corporate goals. Assigned to Audit Failing Tier 1 Financial Center result: turned situation aroun d; resulted in improved audit situation * with a record outstanding audit within 2 years. Led Management Team on a quest for excellence * was the â glue * that kept team mo ving forward. Diplomatic, precise, used balanced judgment in all decision making. ATM Specialist in all areas of Operation, Installation & Maintenance. ~Dedicated to solving the problems that erode profit margins & sabotage staff pe rformance. ~ AWARDS Outstanding Operations Area Manager * 2001, 2002 & 2003 Promoted to Vice President within 3 Years from Promotion to Manager JP Morgan Chase- Teaneck, NJ Job Function Title: Assistant Branch Mgr. 2007 * 2008 1 Acted as Branch Manger in their absence, leading the sales , service and tell er staff to meet and exceed their sales and referral goals. Trained, coached ,su pervised and held daily referral huddles with teller staff. Conducted audits & p erformed annual appraisals. CITIBANK FINANCIAL CENTER * New York City, NY 1990 * 2007 Career at Citibank: Job Function Title: Assistant Branch Mgr. Location: 34th Street Financial Center Manhattan, NY 2004 * 2007 1 Trained, Coached & Supervised Teller Staff (of 28); Coached all Officers & Fi nancial Consultants; & Conducted Audits * etc.acted as branch manager in absen ce of manager. Assistant Branch Mgr. Location: Financial Center NY, NY 2000 * 2004 2 Trained , Supervised & Coached teller staff for refferal opportunities, assis t Branch manager & performed audits. Operations Manager/ Asssitant Branch Mgr. Location: Chatham Square (Chinatown) N Y, NY 2000 3 In 6 months, taught Heavy cash volume Operations Officers â how to run a branch * * results: Successful Audit. Operations Manager Location: 120 Broadway, NY, NY 1997 * 1999 4 As Operations Mgr., controlled ATMs, Operations & Regularly Schedule Audits & Successfully Oversaw Bank Operations. Control Manager Location: 399 Park Avenue, NY, NY 1992 * 1996 5 Managed 60 Tellers, 100 ATMâ s, Monitored Each Teams Performance & conducted audit s at every Financial Center. Operations Manager Location: Varick Street * a Tier 3 Financial Center 1990 * 1992 6 In Charge of all Operations [Tellers, Service officers, Consumer Bankers & Bu siness Bankers. Conducted internal audits, handled all losses / Implemented stri ct adherence to Banksâ Policies & Procedures / Conducted yearly appraisals in additi on to training and coaching all tellers. David Borg Notable Skills: Comprehensive Operation Branch Management. Built productive and cohesive Team Spirit among staff. Dependable ~ knowledgeable in Banking Laws & Regulations. A â people person * * dealt fairly with staff at all levels. Generated customer & staff loyalty ~ maintained â open door * policy. Managed security & loss risks effectively. EDUCATIONAL BACKGROUND ST. JOHN'S UNIVERSITY * Queens, NY 191980-1982 Major: Economics Minor: Political Science TRAINING Word 6.0 for Windows Fundamentals Excel 97 Basics Overdraft Decision Making ($25,000.00 Limit) Citibank Account Opening Documentation for Business Accounts Fraud Prevention Awareness Fraud Prevention - New Accounts